defective bike

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    No Refund/Exchange on Defective Bike IS TRUE!!!

    Hi All, What a disappointment in return/exchange policy on bicycle at Canadian Tire store. On Thursday August 9, 2012, I bought a bike from a Canadian Tire store (#326) for my daughter. We discovered right away the annoying squeaky sound from the rear tire when we tried it out for about 1 hour...
  2. G

    Defective part causes engine damage

    I built a new engine with my truck, I replaced the water pump with one bought from canadian tire. The water pump failed after two days and in the process milled 4-5mm off the engine block water pump cavity. I've received quotes ranging from 5000-7000$ to have the damage repaired. Now the...
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    Returning Unwanted Goods - CT Has the Worst Policies

    A topic that deserves its own thread is the Canadian Tire policies for the return of unwanted goods. Note that this is NOT the same thing as a consumer returning: - A defective product. - A product that is not fit for its intended purpose. (Defective and unfit products are discussed under...
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    "Repair Only Warranty" - No Refund, No Exchange

    A Canadian Tire policy that seems to cause a large number of complaints is their “Repair Only Warranty”. The name doesn’t sound so bad. It seems like it’s only telling you something about the manufacturer’s warranty. After all, how could a “Repair Only Warranty” doesn't sound a whole lot...
  5. J

    CBC's "Go Public" reports on Canadian Tire.

    CBC News - The National - Go Public - Canadian Tire store sells questionable repairs Here is the link. Comments can be made there to spread the word that Canadian Tire is a disgrace to all that is Canadian!
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    Stupid return policy to hide employee theft?

    According to Mr.CT Manager his customers are all potential fraudsters to justify the stupid invasion of privacy for returns and exchanges. He goes on and on about how bad his experiences are and how many times he's caught them with fraud. Any study on the break down of his customer base? Age...
  7. R

    There was one not long ago!

    I know about a lawsuit being reported by The Toronto Star two-three years ago. It was about a teenaged boy in St. Catherines, ON. The teenager had bought a bike from Canadian Tire, that had some defect in it. While riding the bike one day, he slammed it against something and lost a few teeth...
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