Canadian Tire Owners and Employees: Charges, Convictions, Investigations

Lately we are hearing more and more cases where Crappy Tire owners and employees have been convicted of violating various laws, such as committing thefts and frauds, and violating various privacy laws.

This is both ironic and hypocritical, given the attempts by the Crappy People to portray their customers as "scammers", "thieves" and "robbers".

Here is one that has been drawing a lot of attention is Order P05-01, against Store #353 in Kelowna (i.e., Keith Gostlin of K.E. Gostlin Enterprises Limited):

http://www.oipc.bc.ca/PIPAOrders/2005/OrderP05-01.pdf

The Crappy People like to call this a ‘victory’ for the Crappy Tire store that was investigated, since it was permitted to collect a customer’s name, address and telephone number before processing a return.

What the Crappy People always forget to mention, is that the store also asked for her date of birth, which the Commissioner confirmed was not necessary information for providing a refund. Similarly, it was also confirmed that a driver’s license number is not necessary, and should not be collected, although photo ID could be required to verify identity (although it must not be collected).

The Crappy People also fail to mention that the Crappy Tires store was refusing refunds unless the customer agreed to allow personal information to be collected for the purpose of “satisfaction surveys”, and this was found to not be necessary. Crappy Tire “cannot refuse to proceed with a refund transaction if the individual declines to give personal information for the purpose of being contacted by telephone”.

The Commissioner also discovered that Crappy Tire was retaining customer’s personal information indefinitely, and “the organization is required to destroy personal information” within a reasonable time.

Finally, regarding the printed notices (the ones Crappy Tire makes such a big deal about) were inadequate and needed to “be clarified”.

Hardly a glowing review, LOL!

Here are some media reports, posted elsewhere this morning:

W5: An undercover probe of Canadian garages - CTV News

Canadian Tire store sells questionable repairs - British Columbia - CBC News

Not formal investigations, and maybe no charges yet, but still relevant to "scams" and "theft".

CT employee charged with internal fraud, Niagara Falls, 2009. Seven counts < $5000.

NiagaraThisWeek Article: Canadian Tire employee arrested for fraud

CT owner, tax evasion, Regina. Fined $94,000.

Former owner fined for tax evasion

(I hope Canadian Tire Sucks has room for all these posts!)

Canadian Tire defrauded by employee - Peterborough Examiner - Ontario, CA

A Crappy Tire employee was convicted last year of defrauded the store in Peterborough for $16,642.29.

In 2009 a CT gas-bar employee was charged with stealing more than $80,000 from their employer in Grand Falls-Windsor, NL.

Gas bar employee charged with stealing $80,000 - Nfld. & Labrador - CBC News

Not sure of the date on this wrongful dismissal lawsuit that Crappy Tire lost ...

Forced Resignation Proves Costly for Employer

These are so easy to find!

Retail Company Fined $60,000 After Worker Injured

Paul S. Pollock Enterprises Ltd., carrying on business as Canadian Tire Store #420 in Kitchener, Ontario, was fined $60,000 on March 7, 2011, for a violation of the Occupational Health and Safety Act that caused a worker to be injured.

What a law-abiding bunch!

Fine examples of good citizenship!

(But by 'fine', I mean $60,000!)

im sure the ct owners and staff will have some really fancy explanation on why all these charges and fines are really nothing to worry about

yup theyre just a wonderful group of beer league hockey players and neighbours

here's one for the canadian environmental protection act

ctc was charged in 2002 for importing substances that destroy the ozone layer

aren't these the guys who say they refuse legitimate returns because they are trying to save the environment/

Canadian Tire Corporation Charged With Environmental Offences for Importation of Products Containing an Ozone Depleting Substance