I wish all this banter was fiction. The facts are that CT has been going down hill for a good number of years now and more and more long time shoppers ( seniors like myself) are moving on to other stores.
It doesn't surprise me one bit that there's more in store shenanigans going on. We all know the auto side's poor reputation, my grandson who worked there can attest to duping seniors of replacing perfectly good parts. Now you refuse legitimate refunds and exchanges and hassle law abiding citizens.
Your stores are lacking good service, products and a good moral compass. You should be ashamed of yourselves.


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