Some times the use of COMMON SENSE is required here.. Ever heard of the term YOU GET WHAT YOU PAY FOR?
There is a reason JOBMATE has a 1 year manufacturing warranty and LIFETIME warranty on mastercraft handheld nonelectronical tools.
That LIFETIME warrant isn't worth the paper it is written on.
I had a socket completely wear itself out on the inside - as in strip itself clean. All I was doing was removing 1/4" hex screws from my RV (read - extremely soft metal screws that are sunk into wood), not trying to remove rusted up bolts.
I thought "weird, but no problem... I"ll just exchange it since it has a LIFETIME warranty."
Silly me... the bimbo at the return desk looks at the sock... frowns.. and then spends about 10 minutes going through the computer to find a clause to get out of exchanging this simple, not that expensive tool. Eureka... she finds a clause that says normal wear and tear is not covered. EXCUSE me? My dad has sockets that are over 50 years old... he made his living with them and they are perfectly serviceable. Did any ever fail... yes... when abusing them...
Anyway... this "tool expert" (her name tag had Sports Department on it so she must be well qualified) said that if it broke she could give me a new one, but it just wore out....
Sears sold a nice Craftsman socket that night....
I will never buy a Jobmate or Mastercraft product again because of this lame policy. If they have a good price on a "brand name" tool, I'll happily buy that.
To be fair... I did buy a "brand name" electric power washer.... used it about 8-10 hours & the sucker started popping the breaker, wouldn't shut off properly... in other words just wasn't working close to right. Was still within the 30 days... after some song and dance about how I should have called the manufacturer I was allowed to exchange it and upgraded to a gas model. I did leave the store happy that day because the manager in returns (housewares manager this time) worked to resolve my issue while still staying withing the "rules" that she was tied down with.