CT BAD EXP
New member
I usually shop at this CT store 169 Ordze Ave Sherwood Alberta , not a bad store I need Dim Light bulb for my Landrover, I went to Wye Road CT few days ago, and asked the Auto counter sales person for the bulb He checked the info and gave me H11 Bulb, I opened the Light and found that my SUV bulb is HID D1S-9285 On 10th Jan around 5 pm I went to Wye Road CT Store, I had no receipt, because I never imagined that I have to return it Lady on the counter said that I can only get store credit for the lowest sales price . She checked and told me these bulbs never did go on sale So I will get In store credit note for full price I think it was over $44+ but store manager need to approve it.
She called the manager, and after talking to the manger she told me that she can not issue the credit, because, store manage denied it.
I asked to see the manager, Manager came and I explained to him that your store clerk gave me the bulb after getting info from me, but it is wrong bulb. He was giving me run around and indicating that these items are most stolen. I told him that store clerk gave it to me from the back,
Any how there was no use talking to him, I have no use for these bulbs, and I broke these bulbs by stepping on it.
He started yelling a me and told me to GET OUT, and He was shouting like a Crazy Dog, Security was very polite.
This is my neighboring store, I did not want to make any scene.
This store management should look at the behaviour of this manger (he was on duty on 10th Jan 5.00 pm), he certainly has no customer service training,or attitude Manager seems to be a bully Rude arrogant has anger problem can pexpose the store to serious problem.
I never saw any retail store employee with such a disgusting attitude in my 40 years any where in the world
Can some one tell me how to bring this to CT Management's notice, This manager is entire CT, Just an arrogant employee.
She called the manager, and after talking to the manger she told me that she can not issue the credit, because, store manage denied it.
I asked to see the manager, Manager came and I explained to him that your store clerk gave me the bulb after getting info from me, but it is wrong bulb. He was giving me run around and indicating that these items are most stolen. I told him that store clerk gave it to me from the back,
Any how there was no use talking to him, I have no use for these bulbs, and I broke these bulbs by stepping on it.
He started yelling a me and told me to GET OUT, and He was shouting like a Crazy Dog, Security was very polite.
This is my neighboring store, I did not want to make any scene.
This store management should look at the behaviour of this manger (he was on duty on 10th Jan 5.00 pm), he certainly has no customer service training,or attitude Manager seems to be a bully Rude arrogant has anger problem can pexpose the store to serious problem.
I never saw any retail store employee with such a disgusting attitude in my 40 years any where in the world
Can some one tell me how to bring this to CT Management's notice, This manager is entire CT, Just an arrogant employee.