View Poll Results: How do you rate this store? (You may check muliple boxes)

Voters
6. You may not vote on this poll
  • Overall experience was GOOD.

    1 16.67%
  • Overall experience was BAD.

    5 83.33%
  • Staff is/was POLILTE, HELPFUL and PROFESSIONAL.

    1 16.67%
  • Staff is/was UNPLEASANT and UNHELPFUL.

    5 83.33%
  • Store is/was well stocked and organized.

    1 16.67%
  • Store is/was NOT well stocked and organized.

    3 50.00%
  • Store is/was neat and clean.

    3 50.00%
  • Store is/was dirty, neglected and untidy.

    2 33.33%
  • YES I am satisfied with the products / service.

    1 16.67%
  • NO I am NOT satisfied with the products / service.

    5 83.33%
  • YES I would recommend this store to others.

    1 16.67%
  • NO I would NOT recommend this store to others.

    5 83.33%
Multiple Choice Poll.
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Thread: How do you rate 20215 Chatham St N, Blenheim, ON store?

  1. #1

    How do you rate 20215 Chatham St N, Blenheim, ON store?

    Rate this Canadian Tire store?

    Please vote on the above poll.
    • You may select multiple choices.
    • Only choose the options that apply.
    • Try to be honest.

    Post other opinions and thought on this particular store below.

  2. #2
    Unsatisfied
    Guest Unsatisfied's Avatar

    Re: How do you rate 20215 Chatham St N, Blenheim, ON store?

    The customer service inside the store is great, but just wait until you need to return something that doesn't work! They pull out the dragon from the back of the store who will intimidate you and make you feel like a criminal for wanting to get your money back for the product that just won't work. I'm talking about almost $200.00 here and I consider that a lot of money!
    In the end, I was forced to accept a credit note that is only good at the Blenheim store AND it will expire in less than 3 months!
    That was still acceptable since I am renovating a house and need lots of bits and pieces, BUT......... as a parting comment as I was handed the credit note, I was told that it was only good for one purchase!!! I have to spend the entire thing all at once or lose it.
    I will make sure to use it up on something that doesn't have a motor and that won't break down (because now I know their greedy policy), but I will never ever shop for anything in their location after I do that one last credit note trip.

  3. #3
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 20215 Chatham St N, Blenheim, ON store?

    More details please. What was the item, what was the defect, why only a credit note option? Why not even a replacement?

  4. #4
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 20215 Chatham St N, Blenheim, ON store?

    Quote Originally Posted by Unsatisfied View Post
    The customer service inside the store is great, but just wait until you need to return something that doesn't work! They pull out the dragon from the back of the store who will intimidate you and make you feel like a criminal for wanting to get your money back for the product that just won't work. I'm talking about almost $200.00 here and I consider that a lot of money!
    In the end, I was forced to accept a credit note that is only good at the Blenheim store AND it will expire in less than 3 months!
    That was still acceptable since I am renovating a house and need lots of bits and pieces, BUT......... as a parting comment as I was handed the credit note, I was told that it was only good for one purchase!!! I have to spend the entire thing all at once or lose it.
    I will make sure to use it up on something that doesn't have a motor and that won't break down (because now I know their greedy policy), but I will never ever shop for anything in their location after I do that one last credit note trip.




    My local store makes you use the credit note on the spot. Go get somethin right now! Is this legal?

  5. #5

    Re: How do you rate 20215 Chatham St N, Blenheim, ON store?

    Quote Originally Posted by Unsatisfied View Post
    ... for the product that just won't work ... I was forced to accept a credit note that is only good at the Blenheim store AND it will expire in less than 3 months! ... it was only good for one purchase!!! I have to spend the entire thing all at once or lose it.
    at least you got something back

    ontario laws says you can demand a refund if it was not 'of merchantable quality' but many have to fight tooth & claw and have to file a small claims case to get back anything for so-called repair-only items

    Quote Originally Posted by Unsatisfied View Post
    I will make sure to use it up on something that doesn't have a motor and that won't break down (because now I know their greedy policy), but I will never ever shop for anything in their location after I do that one last credit note trip.
    a good plan

    stick with commodities and things with no expiry date

    cases of pop. cleaning products. engine oil. kleenex. bleach. nails. washers. screws.

    they still might make a profit from you

    better to stay away entirely

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