Oh, and I did some more checking.
In Ontario, there was an old "Motor Vehicle Repair Act", of 1990.
It was superseded by .... the Consumer Protection Act (CPA) of 2002! Our old friend for getting refunds from defective (misrepresented) products!
CanLII - Consumer Protection Act, 2002, SO 2002, c 30, Sch A
As before, under Part III (Unfair Practices), it lists:
10. A representation that a service, part, replacement or repair is needed or advisable, if it is not.
If they told you that replacing the thermostat would fix your overheating problem, and it did not, they it was an Unfair Practice.
Part VI covers vehicle repairs in particular. Seems to me they are still on the hook for fixing the overheating problem, and can only charge you an extra 10% on top of the estimate that they gave for the repair.
Now, a loop hole might be, if they claim that "we only promised to repalce the thermostat, and we never claimed that it would solve the overheating problem".
Knowing how these people think, you should be prepared for such a claim.
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