View Poll Results: How do you rate this store? (You may check muliple boxes)

Voters
47. You may not vote on this poll
  • Overall experience was GOOD.

    20 42.55%
  • Overall experience was BAD.

    24 51.06%
  • Staff is/was POLILTE, HELPFUL and PROFESSIONAL.

    20 42.55%
  • Staff is/was UNPLEASANT and UNHELPFUL.

    24 51.06%
  • Store is/was well stocked and organized.

    18 38.30%
  • Store is/was NOT well stocked and organized.

    22 46.81%
  • Store is/was neat and clean.

    21 44.68%
  • Store is/was dirty, neglected and untidy.

    20 42.55%
  • YES I am satisfied with the products / service.

    19 40.43%
  • NO I am NOT satisfied with the products / service.

    22 46.81%
  • YES I would recommend this store to others.

    18 38.30%
  • NO I would NOT recommend this store to others.

    25 53.19%
Multiple Choice Poll.
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Results 21 to 30 of 41

Thread: How do you rate 7200 Market Crossing, Burnaby, BC store?

  1. #21

    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    It's important to remember that the customer didn't return one item with the receipt from another - you are still wrong about that.

    Thanks for the interesting links, though.

    But there's nothing in there about it being 'fraud' to return an unopened item that was purchased recently with the receipt from an item that was purchased earlier. Sorry.

    It is interesting how all the examples they gave involve a loss to the store - something that won't happen in the hypothetical case you are describing.

    It's good to see you've finally taken the time to post an actual definition of "fraud", instead of your own "deception - fraud" B.S.

    You may have noted that someone has to get something they aren't entitled to.

    According to your "theory", what would a person gain (and the store lose), if the newer, unopened item was returned instead of the older, unopened item?

    Just curious if you have any basis at all for your "theory" and "opinion".

    Also, we're still waiting for all those criminal cases, for all those people you wrote were convicted of fraud for this. Any time soon would be fine.

    So, do you have anything that backs up your claim that it's somehow "fraud" and "theft" to returning an older, unopened item with the receipt from a newer purchase?

    (Not that anyone we're discussing has every said they did that!)

    Or, would you like to simply admit that you are wrong? Again, that is.

  2. #22
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Quote Originally Posted by Unregistered View Post
    It's important to remember that the customer didn't return one item with the receipt from another - you are still wrong about that.

    Thanks for the interesting links, though.

    But there's nothing in there about it being 'fraud' to return an unopened item that was purchased recently with the receipt from an item that was purchased earlier. Sorry.

    It is interesting how all the examples they gave involve a loss to the store - something that won't happen in the hypothetical case you are describing.

    It's good to see you've finally taken the time to post an actual definition of "fraud", instead of your own "deception - fraud" B.S.

    You may have noted that someone has to get something they aren't entitled to.

    According to your "theory", what would a person gain (and the store lose), if the newer, unopened item was returned instead of the older, unopened item?

    Just curious if you have any basis at all for your "theory" and "opinion".

    Also, we're still waiting for all those criminal cases, for all those people you wrote were convicted of fraud for this. Any time soon would be fine.

    So, do you have anything that backs up your claim that it's somehow "fraud" and "theft" to returning an older, unopened item with the receipt from a newer purchase?

    (Not that anyone we're discussing has every said they did that!)

    Or, would you like to simply admit that you are wrong? Again, that is.
    You're sure he didn't return the newer item with an old receipt? You were there? He asked what difference it would be for what reason? Did he think it was not fraud (as you support)?
    Fraud Definition
    Try lying (saying the recently purchased item is the same one you bought a month ago)
    Defrauding me of money. You purchase an item for $100.00. A month later you see it is on sale for $50.00, so you buy it and use your old receipt to return it for $100.00, thus cheating me out of $50.00. Yes, fraud it is and the low moral character of a faker advocate doesn't change it. People like faker advocate who see nothing wrong with cheating retailers is why the honest person gets questioned and pays more. Luckily, the vast majority of people aren't losers like the faker advocate.....so easy to disprove each and every day. And don't forget to donate.....they take PayPal in U.S. Dollars.....LMAO!

  3. #23

    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    It's all about greedy CT people.

    If you bought something for $100, they don't want you to return it - they want to keep your $100.

    Say an innocent customer tries to use the store's own policy to return an unopened items within 90 days.

    They don't like that, so they try and trick they can think of to keep the customer's money.

    For instance, they invent this bogus story about switched receipts, so that they'll have an excuse to refuse the refund.

    The customer said that's what happened in the store, and now we see a CT person saying that again here.

    Just another excuse to refuse a legitimate refund.

    Besides, none of it really matters.

    If the customer really did do things they way they described it here, then they paid $50 for one unopened item.

    But if the customer really did as the CT person keeps claiming, then they paid $50 for one unopened item.

    The customer wouldn't have gained anything by switching the receipts, and the store wouldn't have lost anything by the customer switching the reciepts.

    No loss to the store = no fraud.

    It's the law - yet another one that the CT person doesn't seem to like. Too bad for them.

  4. #24

    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    The customer didn't switch the receipts or the items. That's just something the CT person made up.

    But even if they did, the customer wouldn't be getting anything extra from the store that way. It's clear the CT person is just ignoring that simple fact.

    If the customer doesn't get anything extra from the store, that means there's no fraud. The law is clear, but the CT person is pretending that's not true.

    The CT person simply makes stuff up, as an excuse to keep customer's refunds. Simple greed, as usual.

  5. #25
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Actually let me tell you what it's REALLY about.
    Customers being honest, and a business being able to run sales terms that have limits, and not unlimited opportunity for customers.

    If every customer leverages the 90 day return policy to return and rebuy at a discounted rate, that puts EVERY item that's on sale for a 7 day period in the flyer, on sale for 3 full months. That's 1/4 of the year. That's why most stores operate in the range of 7-14 days to honour the sale price from previous or upcoming flyers.

    No other retailer, grocer or store will honour sale prices for 3 months, why should we?
    Because with these scenarios that;s EXACTLY what you're cheating the system to do

  6. #26
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    And that's why it's fraud, plain and simple. Trying to deceive the store to gain money they aren't entitled too. Faker advocate is trying to set the rules to his own low moral standards...imagine if you could do that...wouldn't need lawyers, courts or law enforcement...lol....what a loser.

  7. #27
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Quote Originally Posted by Unregistered View Post
    Actually let me tell you what it's REALLY about.
    Customers being honest, and a business being able to run sales terms that have limits, and not unlimited opportunity for customers.

    If every customer leverages the 90 day return policy to return and rebuy at a discounted rate, that puts EVERY item that's on sale for a 7 day period in the flyer, on sale for 3 full months. That's 1/4 of the year. That's why most stores operate in the range of 7-14 days to honour the sale price from previous or upcoming flyers.

    No other retailer, grocer or store will honour sale prices for 3 months, why should we?
    Because with these scenarios that;s EXACTLY what you're cheating the system to do
    Ah, so it turns out it’s not about fraud at all, or deception or even cheating. Not even about customers maybe getting something they aren’t entitled to.

    It’s so good that we’ve gotten this resolved … but it sure took a while, LOL!

    No, it turns out that it’s really just about smart customers, who’ve figured out how to work honestly within CT’s own polices, to get a ‘price adjustment’ for up to 90 days.

    Clearly that’s something the CT person doesn't like! Ha-ha!

    Obviously there's no "cheating", "deception" or "fraud" in returning an item that's still “in its original condition and packaging”.

    No, the false accusations are simply CT whining, because they are unhappy about customers out-smarting them on their own policies, LMAO!!

    Even though CT’s return policy on unwanted goods is the worst among major Canadian retailers, they still think it’s too lenient - incredible!

    So, what is CT’s response, when a smart customer figures out this work-around?

    Do they gracefully admit that the customer is following all the rules? Of course not.

    Do they decide that it’s time to update their own crappy policy? Nope, not that either.

    Instead, they label this completely honest approach as “cheating”, “deception”, and go on to falsely accuse innocent customers of “fraud” and of having “low moral standards”.

    We see this time and time again. In the stores, and on this site.

    So typical of CT to blame someone else for all the problems they created for themselves, then whine about it.

  8. #28
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Quote Originally Posted by Unregistered View Post
    Ah, so it turns out it’s not about fraud at all, or deception or even cheating. Not even about customers maybe getting something they aren’t entitled to.

    It’s so good that we’ve gotten this resolved … but it sure took a while, LOL!

    No, it turns out that it’s really just about smart customers, who’ve figured out how to work honestly within CT’s own polices, to get a ‘price adjustment’ for up to 90 days.

    Clearly that’s something the CT person doesn't like! Ha-ha!

    Obviously there's no "cheating", "deception" or "fraud" in returning an item that's still “in its original condition and packaging”.

    No, the false accusations are simply CT whining, because they are unhappy about customers out-smarting them on their own policies, LMAO!!

    Even though CT’s return policy on unwanted goods is the worst among major Canadian retailers, they still think it’s too lenient - incredible!

    So, what is CT’s response, when a smart customer figures out this work-around?

    Do they gracefully admit that the customer is following all the rules? Of course not.

    Do they decide that it’s time to update their own crappy policy? Nope, not that either.

    Instead, they label this completely honest approach as “cheating”, “deception”, and go on to falsely accuse innocent customers of “fraud” and of having “low moral standards”.

    We see this time and time again. In the stores, and on this site.

    So typical of CT to blame someone else for all the problems they created for themselves, then whine about it.
    Lmao....of course faker advocate thinks this isn't fraud, that's why he's a FAKER advocate. No real advocate states that you should defraud stores, lie to them, cheat them with what you think is a loop hole.....No, honest people don't even think like that, just faker advocate and his loser mentality. Why do businesses change the way they have done business?... just read faker's last post....losers like that cost us all money, one way or another.
    Luckily, he is the vast minority and most people not only have a conscience, but show their public disdain for people like faker on multiple blogs and posts. They just don't like his kind.

  9. #29

    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    CT has a policy that allows a customer to return unwanted items within 90 days, provided that the item is "in its original condition and packaging". This can be found here:

    Returns, Refunds & Exchanges | Canadian Tire

    This is a routine transaction, that takes place every day. Stores provide it, and customers use it. In fact, most stores have even more generous policies than CT does.

    Smart customers have realized that they are well within their rights to avail themselves of this policy, and return items for which they paid full price (provided that the item is "in its original condition and packaging"). They are then free to buy the same item at the sale price, if it's available.

    Are these customers telling a "lie"? No - they are returning the original item with the original receipt, as they are allowed to do, and there's no dishonesty involved.

    Are they trying to "cheat" the store? No - they are following the policies of the store. If the store didn't like it, the store could change the policy, but they have so far chosen not to (although they already have the worst policies of any major retailer!)

    Is this a "fraud"? No, it's a customer returning at item that they no longer want. Can I have my refund please? Thank you!

    Customers can, of course, understand why the owners of the "we've got your money, now f-off" store would not be happy about this. After all, it makes it harder for them to achieve their goal of becoming "stinking rich".

    But being unhappy about your own store's policies is no reason to tell lies about people. To falsely accuse them. To say bad things about them that aren't true.

    No, if the CT owners aren't happy about their own policies, they should change them.

    But they shouldn't take out their mis-directed hostility on the customers who are honestly following the rules that CT has created for them.

    Where I come from, that's called "being a cry baby".

    (But it IS fun to listen to them squeal ...)

  10. #30
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    I guess that is why they won't take back used items. Just sayin'

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