View Poll Results: How do you rate this store? (You may check muliple boxes)

Voters
47. You may not vote on this poll
  • Overall experience was GOOD.

    20 42.55%
  • Overall experience was BAD.

    24 51.06%
  • Staff is/was POLILTE, HELPFUL and PROFESSIONAL.

    20 42.55%
  • Staff is/was UNPLEASANT and UNHELPFUL.

    24 51.06%
  • Store is/was well stocked and organized.

    18 38.30%
  • Store is/was NOT well stocked and organized.

    22 46.81%
  • Store is/was neat and clean.

    21 44.68%
  • Store is/was dirty, neglected and untidy.

    20 42.55%
  • YES I am satisfied with the products / service.

    19 40.43%
  • NO I am NOT satisfied with the products / service.

    22 46.81%
  • YES I would recommend this store to others.

    18 38.30%
  • NO I would NOT recommend this store to others.

    25 53.19%
Multiple Choice Poll.
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Thread: How do you rate 7200 Market Crossing, Burnaby, BC store?

  1. #1

    How do you rate 7200 Market Crossing, Burnaby, BC store?

    Rate this Canadian Tire store?

    Please vote on the above poll.
    • You may select multiple choices.
    • Only choose the options that apply.
    • Try to be honest.

    Post other opinions and thought on this particular store below.

  2. #2
    Posted by an unregistered user Guest-0128's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Some of the employees lack "thinking" and common sense skills. I'm specifically referring to their Customer Service staff counter. There's also inconsistent info given out.

    In addition, a few employees don't give a hoot about trying to get you in for servicing or tire alignment or installation.

  3. #3
    Posted by an unregistered user Guest-0128's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    BTW, apparently there this same owner who owns this location also owns another CT location in town. Any one know which location is shared by the same owner or would only corporate know?

  4. #4
    Posted by an unregistered user Guest-0148's Avatar
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    Smile Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    I found that this Canadian Tire seems much nicer than the Vancouver stores, the staff don't seem as up tight. I like shopping there when I need to. The auto service is okay, just avoid Tim if you can (very slow) but other than that a nice place to go if you have to!

  5. #5
    Posted by an unregistered user Guest-0148's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    This store has a different owner, the vancouver stores (both of them) are owned by two brothers.The Burnaby store is owned and operated by a local guy.

  6. #6
    KaZAM
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Not a bad store, nice people and bright, clean place to shop. Compared to the Dump in Vancouver (Cambie), anything is better! The staff seem to care about the store and the people.

  7. #7
    Medic
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Just had may van serviced ath the burnaby location. Pricing was alright, the staff was very nice and polite. Ross and Irvin seem to care about what you need. I know alot of people wine about "Crappy Tire" but this place is a good place to shop. This is so different than the surrey stores (yuk!)

  8. #8
    Posted by an unregistered user Guest-0522's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Generally this store is clean and well organised. Stock is limited on sale items (better go real early). They have far too few employees on the floor that at times I just give up and leave. If you do manage to find a floor employee they are courteous and try their best to help. Cashiers are friendly and the wait is not too long.

    The return desk is a different case. There could be 20 people waiting and at most they will have just two people working. The returns staff are not pleasant to deal with. I once bought a tool set that was on sale and it went on sale a month later for much less. I was told the price match policy is one week but products can be returned up to 3 months. So I asked her if she was going to make me buy the same item again, go home to get the first purchased item, and return it for a refund? She said yes. Sigh. I purchased the same item again, went home to get first purchased item, and returned for a refund. I live really close so I was back in about 15 minutes. She questioned me whether this was the original item purchased a month ago. I said what difference does it make - same item unopened with receipt. She advised me that it will be fraud to return an item even if it was the same item with a different receipt. She asked the advice of her co-worker and she said it was up to her. She did eventually reluctantly give me a refund. Needless to say I was not feeling good with the "customer service" I received.

    Before the big box stores they have now the old smaller stores would give you the benefit of the doubt.

  9. #9

    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    If you were going to make the trip all the way home for the item, you could have returned the first (expensive) one first, and then bought the second (cheap) one.

    That would have been better for you, since you'd have been sure they were going to get let you return the first/expensive one, which isn't at all guaranteed. The way you did it, you could have been stuck with two of them.

    Also, by returning the first/expensive one right away, and then purchasing the second/cheap one, there would be no reason for anyone to think you were doing anything strange.

    That doesn't mean that a suspicious, paranoid clerk wouldn't still get all flustered by it. That's their nature.

    Of course, in either case, the store wasn't going to lose anything. No loss if you returned the first/expensive one, and then bought the second/cheap one. And also, no loss to the store if you'd bought the second/cheap one, and then returned the first/expensive one (as you did).

    No loss to the store, no fraud.

  10. #10
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: How do you rate 7200 Market Crossing, Burnaby, BC store?

    Quote Originally Posted by Unregistered View Post
    If you were going to make the trip all the way home for the item, you could have returned the first (expensive) one first, and then bought the second (cheap) one.

    That would have been better for you, since you'd have been sure they were going to get let you return the first/expensive one, which isn't at all guaranteed. The way you did it, you could have been stuck with two of them.

    Also, by returning the first/expensive one right away, and then purchasing the second/cheap one, there would be no reason for anyone to think you were doing anything strange.

    That doesn't mean that a suspicious, paranoid clerk wouldn't still get all flustered by it. That's their nature.

    Of course, in either case, the store wasn't going to lose anything. No loss if you returned the first/expensive one, and then bought the second/cheap one. And also, no loss to the store if you'd bought the second/cheap one, and then returned the first/expensive one (as you did).

    No loss to the store, no fraud.
    Lmao....and people wonder why they are questioned at the returns desk. Buying an item and returning it with an old receipt is fraud, plain and simple. Get caught and pay the consequences. Who do you think is smarter? The ones that try it, or the owners that see that shit day in and day out? Like I said, don't get caught....all thieves must pay.

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