Recent content by bishious

Yes, those items do have warranty beyond a year and generally it is stated on your repair order. The three year battery warranty you refer to is only full for the first year. It's pro-rated after that. And yes, there are also MANUFACTURER warranties on certain items. CT gets credited for any of...

Simple. Don't shop there.

Parts that are installed by CT have one year warranty, just like every other garage on the planet.

Unfortunately, CT doesn't hire experienced automotive people for their parts departments. They hire mostly kids, or anyone else who will work for minimum wage and not complain about it. They also don't provide any training. Don't blame the employees. They are just trying to do the best they can...

Thhis is patently false. I have never heard of ANY garage charging that much, much less a CT.

Just so you know, ALL auto repair shops charge for shop supplies at a similar rate. No exceptions. I say this based on 25 years as a service advisor and having worked at both CT and dealerships. It is often used as a way to give the customer a discount and it is at the discretion of the service...

How much do you think it ought to cost to use the services of a flat-rate mechanic?? Every job quoted is by using an industry-accepted standard manual, usually either Mitchell or Chilton. If the shop rate is $90/hr (which is actually a LOW number), then utilizing 18 minutes of a mechanic's time...

The free tow is to the nearest Canadian Tire. What happens to your vehicle from there is your own lookout. If you choose to not have it repaired there, the tow is still free.

If you had agreed to allow the shop to DIAGNOSE your vehicle, instead of just deciding the battery was the problem on your own, this probably would not have happened. The ENTIRE charging system has to be checked out - it's called an AVR test. If the battery fails this test, the battery must be...

The reason for this is to ensure that the refund goes to the right person. Someone could, in theory, steal a bag out of your vehicle then try to obtain a cash refund for the product. The refund is given in the same tender it was purchased in; if you paid with credit card or debit, it is credited...

Don't be ridiculous. It is federal law that credit cards cannot be accepted over the phone. It is to protect the consumer from identity theft and there are hefty fines imposed for those who violate this law.

Without the receipt, the store cannot apply for reimbursement from the Corporation. In effect, they would be giving the merchandise away for free. No store can do business that way and hop to survive.

Around $15/tire