Agreed, theses things are the fault of the management, and not the individual employee. Indeed, part of the bad attitudes of staff are surely the result of poor or absent training, inability and lack of experience (i.e., youth).
Then again there are many reports of incompetent people being...
Screwed up oil changes are their specialty. Be thankful they even put the plug back in, so you didn't lose all the oil on the ride home and seize your engine (happens more than you'd think).
It would be worth it to spend $30-$40 to have the oil re-done, just for the peace of mind.
Count your...
You are even more lucky that you didn't let their untrained 'technicians' work on your vehicle.
Stories like yours are all too common.
Also beware the Part Source store, which is really just a CT parts counter under its own roof. Same crappy parts & policies (although they sometime seem to...
Hi. Can you tell us more, to warn of the pitfalls?
You might also add yourself to this very long list:
https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/901-join-boycott-people-who-pledge-never-go-canadian-tire-again.html
So, they falsely imprisoned him. But at least they didn't threaten him. The CTers must be so proud!
Canadian Tire staff falsely imprisoned but didn't threaten professor: judge | CTV News
Nope, Stevie is back, to fix his screw ups from 2009!
Canadian Tire eyes e-commerce for future as it posts strong earnings | Toronto Star
Good thing the other banners are doing better than crappy CT Retail. At least the Sports banners can e-ship straight to a residence. Not like the Crappy...
Join the Crowd:
https://www.canadiantiresucks.net/general-canadian-tire-complaints-chat/901-join-boycott-people-who-pledge-never-go-canadian-tire-again.html
That's horrible! They claim to have real mechanics / technicians, but mostly they seem to us untrained and poorly supervised kids. Countless stories of wheels falling off just down the road from a Dis-Service Center, etc.
Interesting results, for CT Retail (i.e., the Red Triangle of Crap stores).
It's buried on Page 21 of the report at http://s2.q4cdn.com/913390117/files/doc_financials/annual/2015/Canadian-Tire-Corporation_2015-Annual-Report_ENG.pdf
Compared to 2014:
- Retail sales growth down 2%
- Revenue up...
So sorry to hear about your troubles. They would rather lose a life-long customer, than pay you a few dollars to keep you happy. That's the attitude we've seen here, over and over. "Customers can be replaced."
Hi, Catherine:
Glad you finally clued in. So many Canadians still thinks CT is the last great place for "Easy Returns", but now that's just a saying on the wall, and not close to true.
Some have reported that their local store is still trying to keep customers happy (until the next Dealer...
Hi, Richard. Sorry to read about your poor treatment as an employee.
We heard lots of horror stories on this page and on the crappy tire facebook page, about auto repair rip-offs, but not enough about how employees are treated.
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