Unfortunately I think what many of us are discovering is that they inform you of additional policies specific to your product/type of product/condition of your product at the time of attempted return. They do not share these policies with you ahead of time. We were armed with the above standard...
Be careful with using the word 'defective' when you try to return something at CT!!! We got burned with that yesterday. "Defective" generally means no refund -- the warranty with the manufacturer kicks in. And surprise, it's up to you to deal with the manufacturer. How many days you have for...
From the various feedback I've read it on this & other complaints sites, it would appear my experience last night is not isolated. CT appears to have a pattern of:
1) having different return/exchange/repair policies for different items, and not sharing them with the customer until the time of...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.