And just how are those stores different business model than Canadian Tire. They are all owner operator operated under a licenced name using the companies buying power, warehousing and logistics systems.
Or by different business model did you mean they believe in a customers comes first type...
Why should the store pay the cost of the product being returned when the manufacturer is at fault?
Because you sold it!!! You are responsible for the goods you supply to your customer.
How about you protect your customers and go to bat with your manufacturer's instead of protecting your...
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