have you ever thought that i started there when i was 15 years old and am currently trying to put myself through university so that i DON'T have to work at a place like this for the rest of my life? 75% of the employees at ct are students trying to pay their way through school, and all the...
On the back of the receipt, the GENERAL return policy is outlined. It might surprise some people, but items that are $200 don't have the same warranty as a $5 item. The policy CLEARLY states, that within 90 days the item can be returned for a full refund, IN ORIGINAL CONDITION AND PACKAGING...
keep in mind that we HAVE to follow the rules. we just work there, we don't make the rules, and if we don't follow them, we get in trouble. i work at customer service and 95% of the time that a customer gets angry with me is because I'm following the rules and it is incredibly frustrating to me...
We are not required to know eveay single thing about every product in the store. When people ask for help we can make recommendations and help them as much as we can, but the amount of people who get incredibly angry with us because we can't walk them through step-by-step on how they're supposed...
What's really hilarious, is that you don't know you're own pin.
Because one, oh yeaaa its really fucking hard for us to swipe a credit card in a machine.
And second, if you have a chip, YOU insert it yourself, we don't even touch it :) so perhaps you should learn how to use your card:)
I work at a CT and first of, we have absolutely NOTHING to do with the Canadian Tire Mastercards. It is literally just a credit card with our name slapped on it. We have absolutely NO access to your account whatsoever, just like with other cards. If your card requires a pin to be inserted, and...
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