Recent content by Rayne

Update!! The service manager called tonight and thanked me for my letter. He agreed that they should have gotten more information before booking my appointment. He asked what it would take to keep me as a customer I suggested 50% off installation...and he said he can do better than that. So...

Hey Pete, Actually Canadian Tire is not the only place that does this. In fact, every shop does it. It's really an indication of what the job should take. Good thing is that if you have a newbie mechanic who takes 6 hours to do the job you still will only be charged 4.6 hours. Thing is most...

So... I'm going to just post my complaint letter which explains the incident and shows what I've done about it. Will keep you updated! To whom it may concern: I have been a loyal customer of Canadian Tire for many, many years and have experienced excellent service almost every time I have...

Found this site when looking for information on making a complaint. On the whole I've been happy with Canadian Tire... although I don't buy ANYTHING from CT if it's not on sale. Everything goes on sale eventually and often at over $50 off. Makes me think everything there is hugely overpriced...