Recent content by RogerRZ

  1. R

    You Suck!!!

    Chinese goods, built to a price, and not backed up by the corp. The best, alright... From another CANADIAN owned retailer of mostly cheap Chinese goods: * Royal Service - Serve your customer, giving your absolute best, without exception. Always look for a better way to do it. Recognize the...
  2. R

    Customers Suck

    Go away? Isn't this site all about CT sucks? If you like the store so much, why don't you host a site about how great CT is?
  3. R

    Customers Suck

    double post
  4. R

    Customers Suck

    Moncton, NB. Was there last night, there were 4 checkouts open (2 well trained people operating each), and no more a two minute wait to get at one. Full of it or not, fact is I spent $200 there, and every employee I interacted with greeted me with a smile. Goes without saying, I'll be back...
  5. R

    Store #017, 130 Grand Rd, Campbellford ON

    I had left?
  6. R

    Store #017, 130 Grand Rd, Campbellford ON

    "The return policies at CTC are as good as anyone's and better than most." When did this turn into a comedy site?
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    From A Customer Service Rep

    The bitter taste of poor quality lingers far longer than the initial sweetness of a cheap price. Words to shop by...
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    Questions and suggestions for the customers!

    "When it boils down to it a vast majority of consumers are arrogant and ignorant and just plain stupid." They are also the reason you draw a paycheck. Don't ever lose sight of that...
  9. R

    Customers Suck

    An hour at Costco? Never saw it. In Moncton, I've never ever, not even in the busiest of times, seen any more than an 8-10 minute wait. No customer service on the floor? When you don't lock half your goods behind a glass cabinet, you don't need any.
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    Customers Suck

    I'm gonna drop a bombshell, something totally foreign to most CT managers/operators. It's not that hard to do, but you'd think it was: They open extra checkouts.
  11. R

    Customers Suck

    A puts with lots of disposable income, none of which will ever be spent at CT? I can live with that. :-) ON that note, you know what they say about arguing on the internet...
  12. R

    Customers Suck

    Costco? Weekly for the last fifteen years (it was Price Club before, but same efficient staff). The gas grill? I bought it there because of the good service I received when I bought an $8500 wood fireplace two years ago. I also went out of my way to recommend them to two other people who bought...
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    Customers Suck

    As a customer I suck. If that's the case, I'll just take my money elsewhere. Today, I bought a $1000 gas grill at a store renowned for good customer service (before and after sale). I also spent $350 at Costco. 75 people at the checkout, less than 5 minute wait. I will be a repeat customer at...
  14. R

    Customers Suck

    It means the way they behave ensures I won't ever shop there again, so I won't be a sucky customer again either. Therefore, my money will follow. No one needs to shop there to survive, but they need someone to shop there in order to survive.
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    Customers Suck

    Does their money suck? I can tell you mine won't. People like you (most likely a CT employee) guarantee it.
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