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Thread: Rude Customer.

  1. #1
    Posted by an unregistered user Guest-0436's Avatar
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    Rude Customer.

    Just thought I would share an experience I had today with you guys, could why some employees are the way they are. Today I was working and I had by far the rudest customer ever. Now im not saying all customers are bad, many of them are very kind and treat me with dignity and respect. I was cutting this gentleman's key, finished cutting it handed him both keys in his hand, being very polite. As, I walk away to help out another customer he asks "Wheres my original key?" I explain to him that I just handed it to him. He then starts yelling at me "Do I look stupid to you, are you calling me stupid"? but I remembered i handed him both keys. So i decide just to look around the counter in case i didn't hand it to him. As im doing this i ask him "did you put it in your pocket or wallet sir, because i don't have it"? He replies "No why the hell would I put it in my pocket" and then proceeds to call me every name in the book. As i keep looking around, he takes the key out of his pocket, turns out he had it the whole time. Anyways I asked him very politely if he could apologize for being rude and calling me names, as any mature adult would do. Turns out " I didn't deserve an apology because I embarrassed him". Even though he was the one who put his key in his pocket and made a huge scene about it. Any thoughts?, did I deserve to be treated like that?

  2. #2

    Re: Rude Customer.

    if you acted the way you described then i dont think you deserved to be treated that way

    but if maybe you werent quite as polite as you described then that might explain some of his anger

    also you dont know whats going on with him - you are just assuming hes a rude impolite immature person

    maybe his daughter just died or his wife has cancer or is losing his house - you just dont know

    hes basically paying your salary so some tolerance is reasonable - although this sounds excessive on his part

    or maybe he just has some residual anger towards ct was being directed towards you

    like maybe hed just been told that the $600 pressure washer he was bought this morning and was planning to use today is a piece of junk but the store wont refund his money or give him a working one so now hes going to have to wait 3 weeks - and then hell find out theres something else wrong with it too

    or maybe he got cheated on auto service as so many people have reported

    or the car battery he bought from ct last month a while ago wont start his car but ct service says its his fault and wont replace it

    theres a reason the returns desk has to post a sign about raised voices and bad language - they obviously treat their customers badly on a regular basis so people are going to be angry

    crappy store means crabby customers

    better if you go and get a real job somewhere else like costo or home depot

    there will still be some people who are just too rude but not as many will be made at your employer

  3. #3

    Re: Rude Customer.

    maybe pick an employer who doesnt have a web site named after them with 'sucks' at the end

    thats a bad sign you could look for before you take the job

    just sayin

  4. #4
    Posted by an unregistered user Guest-0276's Avatar
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    Re: Rude Customer.

    Two sides to every story and your's is full of shit.

    Why don't you talk about some real yelling and screaming. Talk about the general manager/ dealer and how they screw people over.

  5. #5
    Posted by an unregistered user Guest-0437's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    if you acted the way you described then i dont think you deserved to be treated that way

    but if maybe you werent quite as polite as you described then that might explain some of his anger

    also you dont know whats going on with him - you are just assuming hes a rude impolite immature person

    maybe his daughter just died or his wife has cancer or is losing his house - you just dont know

    hes basically paying your salary so some tolerance is reasonable - although this sounds excessive on his part

    or maybe he just has some residual anger towards ct was being directed towards you

    like maybe hed just been told that the $600 pressure washer he was bought this morning and was planning to use today is a piece of junk but the store wont refund his money or give him a working one so now hes going to have to wait 3 weeks - and then hell find out theres something else wrong with it too

    or maybe he got cheated on auto service as so many people have reported

    or the car battery he bought from ct last month a while ago wont start his car but ct service says its his fault and wont replace it

    theres a reason the returns desk has to post a sign about raised voices and bad language - they obviously treat their customers badly on a regular basis so people are going to be angry

    crappy store means crabby customers

    better if you go and get a real job somewhere else like costo or home depot

    there will still be some people who are just too rude but not as many will be made at your employer



    Sorry, but you never, never have to take abuse from any customer EVER. The law is on your side, not that of an abusive customer. It's called violence in the work place and it includes people yelling, swearing or being verbally abusive to you. Don't listen to the jokers on this sight....they know nothing.

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    Posted by an unregistered user Guest-0276's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    Sorry, but you never, never have to take abuse from any customer EVER. The law is on your side, not that of an abusive customer. It's called violence in the work place and it includes people yelling, swearing or being verbally abusive to you. Don't listen to the jokers on this sight....they know nothing.
    Violence, abuse. Gimme a fuckin break. There's never been a case of a retail douche bag dying at the hands of a customer. Too bad the same can't be said for CT idiots killing a customer. 777 Upper James, Hamilton. I wonder if their store uniform includes arm bands, pillow case and some rope?

  7. #7
    Posted by an unregistered user Guest-0438's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    Violence, abuse. Gimme a fuckin break. There's never been a case of a retail douche bag dying at the hands of a customer. Too bad the same can't be said for CT idiots killing a customer. 777 Upper James, Hamilton. I wonder if their store uniform includes arm bands, pillow case and some rope?



    Lucky idiots like you don't know shit. The world has changed from your 80's haven. Scream at a staff member, swear at her, look abusive.....it's over for you....call the cops and they will cart you away.....better get with the times moron.

  8. #8
    Posted by an unregistered user Guest-0276's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    Lucky idiots like you don't know shit. The world has changed from your 80's haven. Scream at a staff member, swear at her, look abusive.....it's over for you....call the cops and they will cart you away.....better get with the times moron.
    Awww somebody smart hurt your minimum wage retail feelings. You good for nothing piece of shit go cry to momma.

  9. #9
    Posted by an unregistered user Guest-0438's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    Awww somebody smart hurt your minimum wage retail feelings. You good for nothing piece of shit go cry to momma.


    Proof that the world doesn't need you. Not your bullshit, not your abuse of women, and not your lack of smarts. Just go away.

  10. #10
    Posted by an unregistered user Guest-0276's Avatar
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    Re: Rude Customer.

    Quote Originally Posted by Unregistered View Post
    Lucky idiots like you don't know shit. The world has changed from your 80's haven. Scream at a staff member, swear at her, look abusive.....it's over for you....call the cops and they will cart you away.....better get with the times moron.
    That's right call the cops you retard. Let them know a customer yelled at a minimum wage retail failure and hurt your feelings. Fill out a report too, make sure you put the whole truth down and get your manager and general manager to sign it too. Guess what, someone like me will make sure you spend a few generations in that trailer park and your dumb bosses will have to ear mark thousands every year in compensation for your stupidity. You think you'll have a job, any job after that you moron? So go ahead and call the cops you nut case, I'm sure they'll choose you over a hold up in progress. Go ahead call 911 the next time a customer yells at you. Do it. Prove me wrong. Cart the mean customer away. And call up the media like CBC. I'm sure they'll love to do a story on how customers were so mean to whiney bitch like you. Do it.

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