I'm not letting it go because they're not. You see, every week, without fail, they send me a flyer detailing all the things they don't have in stock, hoping to reel me in and get me to break down, give them my money, and take a raincheck.
Not gonna happen...
PS-Merry Christmas!
The genius strikes again! What makes you think I've been complaining for two years? I think you've got the wrong person, bozo.Originally Posted by guiver
Looks the WA WA guy is right about the fact about how many customers come into the store and are all upset because something they want was on sale the week before. They are like oh I thought the sale was still on. Well CT has a sale every week, look at the dates in the flyer.
But that's not a problem as the customer can goto Cust. Service, and if the time that has passed isn't too long, the can easily get the old sale price, or even get a price for a sale that starts days later. Now that is how you keep customers happy.
What bothers my chops is when customers come in looking for a product we don't have, which though my CT carries many products, that does happen often, and the customer gets mad at your, the floor employee, when it has nothing to with us. All we can do is check other stores, I call other stores sometimes, but it is actually frowned upon to do so. That would be merchandising/owners fault, not the floor employees fault people. Take your concerns to head office if you want change.
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