Page 1 of 3 123 Last
Results 1 to 10 of 25

Thread: If its A crime to rip someone off why can ct do it?

  1. #1
    Posted by an unregistered user Guest-0022's Avatar
    Join Date
    Jan 2008
    Posts
    1
    Rep Power
    0

    Angry If its A crime to rip someone off why can ct do it?

    I have had a few altercations when trying to return items to CT.
    My first experience was when they sold pellet guns that looked like a real hand gun
    to my under age child who at that time was 15. the same day of purchased the police had taken the guns when someone had seen them and thought they were real.
    the police had the guns as well as the reciept but of course no package
    there for CT would not take them back even tough the store supposably has an age limit to be able to purchase them.
    Then I had purchased a dirt bike which was 12 days old only to find out that CT does not give refunds on anything that has an engine, no where on the reciept does it say that
    however then they also said there is dirt on the wheels so it is not in its origional condition.
    I mean really I am not for see the future to know its not gonna work without driving it!!!!!!!!!!!!
    on the reciept it indicates 90 return or refund or exchange however it should say only if item
    has not been opened..........
    When I called the CT customer service line I was advised it is the customers responsability
    to ask about the warranty which then you might be advised not refundable

  2. #2
    Posted by an unregistered user Guest-0014's Avatar
    Join Date
    Jan 2008
    Posts
    5
    Rep Power
    0

    Re: If its A crime to rip someone off why can ct do it?

    Another good set of reasons to stop shopping at Canadian Tire altogether. Canadians have to be the biggest pushovers when it comes to being treated like shit by retailers and yet still go back for more!

  3. #3
    Posted by an unregistered user Guest-0026's Avatar
    Join Date
    Jan 2008
    Posts
    1
    Rep Power
    0

    Re: If its A crime to rip someone off why can ct do it?

    1) our kid is stupid for buying it, not the store for selling it. raise your kids right, and dont blame everyone else
    2) why did you ride the bike for days before taking it back. that makes no sense. if it was broken, they would replace it.
    you sound like those people you buy camera from FS, and return them after there trip

  4. #4
    Member RogerRZ's Avatar
    Join Date
    Jan 2008
    Location
    Miramichi, NB
    Posts
    88
    Rep Power
    10

    Re: If its A crime to rip someone off why can ct do it?

    Quote Originally Posted by Unregistered View Post
    1) our kid is stupid for buying it, not the store for selling it. raise your kids right, and dont blame everyone else
    Hope that CT employee doesn't get a job at the beer store...

  5. #5
    Posted by an unregistered user Guest-0140's Avatar
    Join Date
    Jan 2008
    Posts
    8
    Rep Power
    0
    If the bike was DEFECTIVE, you would have had no problem returning it. But buy the bike, use the bike for a few days, decide you don't actually want it, and get your full refund back? No. How would the store make any money if we did this all the time?

    it clearly says on the bottom, and back of your receipt that there are exceptions to the standard 90 day return policy. It also CLEARLY states that to apply for the 90 day return ploicy it has to be in ORGIINAL CONDITION AND PACKAGING.

    If it's used, it obviously doesn't apply. Also, if you ever buy anything for more then ten dollars, just go up to the customer service desk and ask what the warranty is and if it's one of those exceptions. It'll save you a lot of aggravation because once you're well informed, you can decide if that product is really worth any extra hassle.

    We don't make the rules, we just are forced to enforce them.

  6. #6

    Re: If its A crime to rip someone off why can ct do it?

    most items such as a dirt bike or vacuum that requirs you to try it first can be returned in 7 days if it does not work. I am not defending CT in anyway but i have spent years working in retail and customers are never as innocent as they portray themselfs to be and the stores are never quit as evil. A peice of advice to anyone dealing with any store.... These people deal with shoplifter, fauders, scammers and complete assholes on a daily basis. It doesnt take much for them to put up a defensive wall. When you go in to talk to them be a polite reasonable human being and you will get allot farther.

  7. #7

    Re: If its A crime to rip someone off why can ct do it?

    Quote Originally Posted by guiver View Post
    most items such as a dirt bike or vacuum that requirs you to try it first can be returned in 7 days if it does not work. I am not defending CT in anyway but i have spent years working in retail and customers are never as innocent as they portray themselfs to be and the stores are never quit as evil. A peice of advice to anyone dealing with any store.... These people deal with shoplifter, fauders, scammers and complete assholes on a daily basis. It doesnt take much for them to put up a defensive wall. When you go in to talk to them be a polite reasonable human being and you will get allot farther.
    here here.. could not have said it better

  8. #8
    Posted by an unregistered user Guest-0110's Avatar
    Join Date
    Jan 2008
    Posts
    76
    Rep Power
    0

    Re: If its A crime to rip someone off why can ct do it?

    Quote Originally Posted by guiver View Post
    These people deal with shoplifter, fauders, scammers and complete assholes on a daily basis. It doesnt take much for them to put up a defensive wall. When you go in to talk to them be a polite reasonable human being and you will get allot farther.
    So, therefore, the geniuses who work at Canadian Tire have to assume everyone is a shoplifter, scammer, or complete asshole? What a great way to run a business. This is why I'll never shop at Canadian Tire. I won't patronize an establishment that expects me to go in, make my purchase, grovel to them, and then quietly take it up the ass when something goes wrong with the product.

  9. #9

    Re: If its A crime to rip someone off why can ct do it?

    Quote Originally Posted by Unregistered View Post
    So, therefore, the geniuses who work at Canadian Tire have to assume everyone is a shoplifter, scammer, or complete asshole? What a great way to run a business. This is why I'll never shop at Canadian Tire. I won't patronize an establishment that expects me to go in, make my purchase, grovel to them, and then quietly take it up the ass when something goes wrong with the product.
    We ask nothing that is not expected.. Common sense,

    1. We want a receipt
    - Know that you indeed are the purchaser
    - When it was purchased
    - How much you paid
    - What store it was purchased at (if not stocked as current store we need to know what store to ship it to!)
    - What tender you purchased with
    - In order for US to get our credit back, we HAVE to have a receipt to foreclose with the manufacture.

    2. Photo ID.
    - If you are returning 20 products a week, something is wrong and seems quite obvious not due to defects.
    - If there is fraud, we want to ensure we know who it is.

    We ask nothing that is quite OPEN to the public.. Your name, address, and postal code.. PRIVATE? Have you ever looked in your MAILBOX?? Every letter sent to you had that exact information.

    What about when we ask for photoID for credit cards with no signature? Are you going to argue as to WHY you should show ID??? It's for YOUR PROTECTION!

    There are SO much dishonest people!

    1. Those of you who buy chains and expect us to return it once you used it to get over the patrol.
    2. Returning auto battery chargers/power packs after you use it to your own usage as a LOAN and expect us to take it back!
    3. Using a vacuum and claiming you never used it only to discover a WAD of cat fur in the filter and when we deny the return you argue and lie to our faces about suddenly you HAVE used it and you wonder why we don't believe anything you say after that.
    4. Those of you who open up our SEALED products, lay it all over the floor, WITHOUT EVEN THINKING HOW TO EVEN GET IT BACK IN THE BOX, then you take a NEW sealed box and leave US the opened one now at a COST to us because NO ONE will buy it!

    Literally every single day we are trying repackage and figure out what to do with the bunch of 10-12pc. Kitchen aid sets that sell for $699!!!

    So if anyone is to be angry with anyone, it's CANADIAN TIRE! The staff, the managers, the dealers.. It's true, we do seem to put up with MORE crap than most anyone else!

    We give you 3 MONTHS to return UNUSED, UNOPENED Products (resellable condition)... Who else does? Not many..

    You still expect us to replace OLD, BEAT UP, BROKEN UP, SCRAPED UP, mastercraft measuring tapes CLAIMING they are defective!?!!?????

    That right there is FRAUD..

    So perhaps stop complaining about what we are FORCED to do and concentrate and making a CHANGE to your shopping habits.

  10. #10
    Posted by an unregistered user Guest-0110's Avatar
    Join Date
    Jan 2008
    Posts
    76
    Rep Power
    0

    Re: If its A crime to rip someone off why can ct do it?

    Quote Originally Posted by CT_MANAGER View Post
    We ask nothing that is not expected.. Common sense,


    So if anyone is to be angry with anyone, it's CANADIAN TIRE! The staff, the managers, the dealers.. It's true, we do seem to put up with MORE crap than most anyone else!



    So perhaps stop complaining about what we are FORCED to do and concentrate and making a CHANGE to your shopping habits.
    If you're putting up with "so much crap" then get out of the business. I work too hard for my money to be treated like shit and be suspected of criminal motives.

Page 1 of 3 123 Last

Tags for this Thread

Posting Permissions