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Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #91
    Posted by an unregistered user Guest-0276's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    I recently had a bad experience with Canadian Tire in Quebec as they refuse refund for pressure washer. It simply didn't work. What they offer me was a store credit that I had to use on the spot. I didn't accept it as I want my money back as:
    1, the store was very difficult to deal with,
    2, the store treat me very badly I told them my bad experiences with the defect. They accuse me of breaking it, using it and returning it like they were a rental store etc.
    3, they told me they don't make it and it's under warranty, "go bug them!"
    4, they made me stand in line for over an hour before dealing with my situation. The manager said he couldn't do it and neither would the GM. I took David's advice and contacted the ministry for advice and went back to the store for another try at refund. I told them, the manager and the GM it's contrary to CPA and I would file a complaint with the ministry and file a claim in small claims court.
    5, they told me go ahead, and leave the store
    6, Once they got the court notice did they offer to refund my money moins a $100 restocking fee.
    7, I reject the offer and said I will proceed with a bigger claim for aggravation
    8, A few days before court I get my money back plus a gift card.
    I keep my money but donate the gift card. Not a good store.

  2. #92
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    deceptive as usual

    nobody claimed that any kind of warranty was illegal - just the no refund policy is illegal for defective goods

    nobody claimed anything about good in canada - just in ontario and some talk of other provinces

    nobody claimed anything about other stores not offering repairs

    nobody claimed that all other stores replaced

    i could go on but its getting boring

    maybe you really just too dumb to comprehend



    you wrote a bunch of lies and then failed to disprove them

    congrats

    thanks for another round of the game of LiarGuy though


    I think it's getting boring because you have failed to answer the questions. You ignore the facts when presented to you and you continue to re-hash the same rhetoric over and over. Stamp your feet some more and see if that makes it come true.

  3. #93
    Posted by an unregistered user Guest-0276's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    So what should the poor customer do when they're denied a refund within the prescribed time line, with a receipt etc, contrary to CPA. Should they suck it and leave their wallet behind as CT, lawguy and other CT toadies would want or waste time and file with small claims court?

    It doesn't seem like CT leaves a lot of options.

  4. #94
    lawguy
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    that's exactly what we want...for you to sue on those grounds and lose. you, LER's black is white bunch will be made to see reality and that what we're doing at CT isn't illegal.

  5. #95

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    8, A few days before court I get my money back plus a gift card.
    I keep my money but donate the gift card. Not a good store.
    'me thinks' the CT rep's arent gonna like that very much

    maybe CT just always caves before a judge has to rule against them

  6. #96

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    So what should the poor customer do when they're denied a refund within the prescribed time line, with a receipt etc, contrary to CPA.
    ct is the only one that has an illegal policy where the prescribed time is zero days and its disguised as a 'warranty' term

    Quote Originally Posted by Unregistered View Post
    Should they suck it and leave their wallet behind as CT, lawguy and other CT toadies would want or waste time and file with small claims court?.
    that's exactly what they want you to do

    and theyll blame the victim in the process

  7. #97
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    ct is the only one that has an illegal policy where the prescribed time is zero days and its disguised as a 'warranty' term



    that's exactly what they want you to do

    and theyll blame the victim in the process


    Untrue. Walmart made me deal with Fuji for a defective camera. They would not deal with it at the store.

  8. #98
    Posted by an unregistered user Guest-0433's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    So what should the poor customer do when they're denied a refund within the prescribed time line, with a receipt etc, contrary to CPA. Should they suck it and leave their wallet behind as CT, lawguy and other CT toadies would want or waste time and file with small claims court?

    It doesn't seem like CT leaves a lot of options.


    CT's latest financials: Stock Price up 18% in 2010, Dividend Increase of 31%.

    Do you really believe that all the customers that helped to drive those numbers give two shits about your petty dribble and poor grasp on reality?

    Do you think a company stays in business for 88 years by TRYING to piss off customers and cheating them? It woud make no sense to even the feeblest of minds, yet here you are trying to convince others that your opinion must be right.

    Do people have bad experiences in a CT store, Walmart Store, Home Depot store, Sears, Zellers, and every other store known to man? Yes they do and then something is usually done to keep them happy (but maybe every one has a different happy quotient)

    I don't expect you to understand the basics of anything because walls have no ears.

  9. #99

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    CT's latest financials: Stock Price up 18% in 2010, Dividend Increase of 31%.
    what rock do you live under

    the whole economy tanked. ct hasn't recovered nearly to where they were before the crash

    the rising tide has raised all boats

    even with cts leaden anchor of poor customer service and horrible return policies

  10. #100

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Untrue. Walmart made me deal with Fuji for a defective camera. They would not deal with it at the store.
    i dont buy it for one second

    you are such a liar you probably just made up the whole story to make wm look bad

    or at least look almost as bad a crappy tire

    which they are not

    but maybe your telling the truth for once in your sordid life

    haha

    loser

    i bet you were a 'bad customer' and ticked off the returns clerk with you superior attitude and raised voice

    yeah you must have deserved it

    i guess they decided you dont deserve their generous return policy

    pulled a ct on you and said no return

    lol hilarious

    i hope they called you a scammer and a liar in front of your daughter and made her cry

    you cried too i hope

    it would give you a small taste of what ct customers go through routinely

    just before they come here for advice

    where your troop of ct reps make fun of them and lie to them

    too bad you didn't think to invoke the CPA which could have saved you a few bucks

    like this smart customer did:

    Quote Originally Posted by Unregistered View Post
    I recently had a bad experience with Canadian Tire in Quebec as they refuse refund for pressure washer. It simply didn't work. What they offer me was a store credit that I had to use on the spot. I didn't accept it as I want my money back as:
    1, the store was very difficult to deal with,
    2, the store treat me very badly I told them my bad experiences with the defect. They accuse me of breaking it, using it and returning it like they were a rental store etc.
    3, they told me they don't make it and it's under warranty, "go bug them!"
    4, they made me stand in line for over an hour before dealing with my situation. The manager said he couldn't do it and neither would the GM. I took David's advice and contacted the ministry for advice and went back to the store for another try at refund. I told them, the manager and the GM it's contrary to CPA and I would file a complaint with the ministry and file a claim in small claims court.
    5, they told me go ahead, and leave the store
    6, Once they got the court notice did they offer to refund my money moins a $100 restocking fee.
    7, I reject the offer and said I will proceed with a bigger claim for aggravation
    8, A few days before court I get my money back plus a gift card.
    I keep my money but donate the gift card. Not a good store.

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