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Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #441
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    4000 TOTAL posts
    40 months in operation
    that equates to 100 posts a month
    about 3 posts a day on average
    Yup better sell my franchise LOL


    guess what my calculator says...... this website stands ZERO chance of having ANY impact on my business or anyone else's. Also remember one little tidbit of information. If you've come here and come here regularly, you're likely not a CT customer anyways. So who is this site helpign to get the word out to? people who already aren't shopping at ct

    total impact - approximately zero
    if my calculator had letters instead of numbers it would say YOU FAIL'

  2. #442

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Funny you talk about our policies. In the last 10 minutes I was out on the floor. two lawnmowers and one riding tractor just sold. All customers received the warranty documents about repair, and the phone number of the authorized repair center here in town and guess what..... they were ALL very happy that they knew what to do and who to call. Not a single concern!
    So you told them about warranties - big deal - customers are used to products having both a RETURN POLICY from the reatailer, and a WARRANTY from the manufacturer.

    Like Costco, Home Depot and Walmart, among others. Those stores have a POLICY to offer REFUNDS if the customer isn't satisfied.

    Not Crappy Tire, though. They tie the POLICY to the WARRANTY. Maybe in an effort to confuse customers, hmm?

    I can just imagine that those customers thought: "Gee, good to know what the WARRANTY terms are. But I won't need them until after the 90 day RETURN period is up, right".

    Wrong - as soon as you use the product - you own it. If you are lucky, the store will agree to an exchange only. Maybe a repair only. Maybe nothing at all for a "No Warranty" item.

    Oh, and I don't suppose you bothered to tell the customers about the Sale of Goods Act, and the Consumer Protection Act, and about the implied warranty of merchantability, huh? No, I didn't think so.

    CT Liars are like that. Never telling the truth, always spinning things to make themselves sound good - when they aren't.

  3. #443
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    These CT people are disgusting.

    Instead of acknowledging their crappy policies, they insult consumers, and try to hide the truth.

    They don't like it when consumers tell one-another about the true nature of Crappy Tire's crappy policies.

    The "returns" web site only says, "the manufacturer's warranty will apply", but doesn't say what that means. Neither do any signs in the store. Only "Easy Returns", when they are not easy for defects.

    Consumers can only find out what the return policy on a defective item really is, by asking Customer Service.

    Lucikly for consumers, we have figured out that the web page lists Warranty information for most products. From that, you can get a good idea of what the return policy will be.

    The CT'ers don't want consumers to know that they have a policy against giving a refund for almost all of their defective products ("exchange only").

    The don't want consumers to know that they have a policy against giving even an exchange for many of their defective products. ("repair only".)

    And they don't want consumers to know that they won't "standing behind what they sell" for many products, and won't even help an innocent consumer get it repaired. (items that have "no warranty".)

    The poster is trying to cast doubts on these facts.

    CT Sucks, and the CT'ers who post here are trying to convince consumers they don't.

    Or, at least that other stores suck just as much (even those CT sucks far worse).

    It's a good thing consumers are learning all these tricks.

    "Friends Don't Let Friends Shop at Crappy Tire".

    AGAIN, you are completely out to lunch. I absolutely WANT customers to know that it is EXCHANGE only for defects, or repair for certain items....nothing wrong with it and it's printed on every receipt. We are NOT the free rental place.
    You and people like you are idiots and are gladly welcomed to shop elsewhere.....the other 600 plus sucks.com sites let me know that you will NEVER be satisfied for long. Eventually, you will run out of places you're welcome at.
    By the way, I just had a record number of customers for the May 24 weekend....proves that you are full of shit and aren't relevant.

  4. #444

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Truth is, we're looking at between 7 and 10 people a day here, all of whom are regulars. way to get the word out!
    Funny how the CT'ers want the world to think any number the CT'ers pull out of their asses, is automatically "the truth", and we are all supposed to disbelieve the actual stat's from the web site they are talking about.

    Stupid, and arrogant. A great combination!

  5. #445

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    AGAIN, you are completely out to lunch. I absolutely WANT customers to know that it is EXCHANGE only for defects, or repair for certain items....nothing wrong with it and it's printed on every receipt. We are NOT the free rental place.
    You and people like you are idiots and are gladly welcomed to shop elsewhere.....the other 600 plus sucks.com sites let me know that you will NEVER be satisfied for long. Eventually, you will run out of places you're welcome at.
    By the way, I just had a record number of customers for the May 24 weekend....proves that you are full of shit and aren't relevant.
    Seems you absolutely DON'T WANT consumers to know about the Sale of Goods Acts, or the Consumer Protection Act. Consumers can contact the Ministry and find out the truth for themselves, and what liars this CT rep really is.

    Shopping somewhere else - anywhere else is better than shopping at CT. We've seen all the evidence we consumers need, and no longer believe the lies that CT feeds us.

    You jerks keep saying that we want 'a free rental'. Hey, if it's not defective, but only used for a 'rental'? Then CT doesn't
    owe us anything.

    But if it's defective, then CT owes us a refund - plain and simple. At the very, very least, CT owes us an exchange, and not just a 'used', refurbished unit, when what we paid for is a new unit.

    The law's been in effect for almost six years - time to get with the times. And start telling the truth, for a change.

  6. #446

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    4000 TOTAL posts
    40 months in operation
    that equates to 100 posts a month
    about 3 posts a day on average
    Yup better sell my franchise LOL
    You sure aren't good with numbers. Maybe you DO run a store!

    You calculated an average. The site is clearly gaining in popularity. 200 Views, and that's just 1 thread of many.

    That number of 13 users was just one moment in time. Users come and go all day long, so the number per day is much higher.

    Hey, maybe you got that busted calculator of yours at CT? Better hope it isn't one of those "This product has no warrany" products - if so, you won't be getting a refund, exchange or repair - buyer beware, LOL!

  7. #447

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Hey, look:

    1 members and 16 guests

    I don't suppose some of those have been surfing this site all day long, do you?

    Yeah, must just be the same 16 regulars. Oh, wait, somebody said it was max. 10. Maybe the same guy is logged on 6 times at once, and is actively surfing as all 6 at the same time?

    Yeah, that must be it.

    Be sure and google "repair only warranty", see what comes up. How long do you think CT can hide their trickery?

  8. #448
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by DavidLeR View Post
    whenever i see a ct'er writing about 'truth', it never fails to give me a good laugh

    there lies has a thread all its own

    check this out:

    "Who's Online 1 members and 13 guests"

    hmm - 13 at one time - isn't that more than 10 per day?

    let me get my calculator - yup - 13 is definitely more

    site sta't's also says this:

    "Most users ever online was 33, 03-09-2011 at 08:50 AM"

    wow

    methinks 33 might be a lot more than 10

    wait - let me use my magical "CT Calculator" - is always gives an answer cter will like

    yup - the magical ct calculator says '33 is less than 10' - must be standard issue by CTC

    ha-ha-ha!
    This should be some easy math, even for DavidLer...not even ONE example of CTC's name and "illegal" return policy mentioned in the same sentence.

    Today I had 1004 customers and a 52.46 dollar average sale. That's over 52K in sales, about 13k in gross profit, and close to 4000.00 in profit, to me, in a single day.

    I also processed 64 returns, most were returns to stock, but some detectives....total number of complaints I received today=0....just like most days.

    Number of "real" posters on this site is about 3....unless you count the faker advocates that post under multiple personalities.

    Number of sucks.com sites....over 600....proving that you can complain about anyone, anytime....proving what?.....you guessed it....NOTHING....it's been a sport of losers for hundreds of years.

    Amount of credibility DavidLer and his alter-egos has.....you guessed right again....0 (zero). Can't/won't answer questions that prove him wrong....over and over each and every day.

    Do the math faker advocate, do the math.

  9. #449
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Seems you absolutely DON'T WANT consumers to know about the Sale of Goods Acts, or the Consumer Protection Act. Consumers can contact the Ministry and find out the truth for themselves, and what liars this CT rep really is.

    Shopping somewhere else - anywhere else is better than shopping at CT. We've seen all the evidence we consumers need, and no longer believe the lies that CT feeds us.

    You jerks keep saying that we want 'a free rental'. Hey, if it's not defective, but only used for a 'rental'? Then CT doesn't
    owe us anything.

    But if it's defective, then CT owes us a refund - plain and simple. At the very, very least, CT owes us an exchange, and not just a 'used', refurbished unit, when what we paid for is a new unit.

    The law's been in effect for almost six years - time to get with the times. And start telling the truth, for a change.
    You got it Einstein....almost 6 years and not one credible source that says you are correct in you're assumptions about the CPA and SOGA. By all means, call the ministry....I suspect people have and have found out at the same time that a repair is perfectly acceptable as a retailers resource.
    By the way idiot, evidence is something that is tangible....you're opinion or the opinion of others doesn't count as evidence....try watching Judge Judy to help you out. Probably why you can't find ANY examples where ANY major retailer has been called on their perfectly LEGAL return policies.

  10. #450

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Fellow consumers:

    Check this out:

    https://www.canadiantiresucks.net/ge....html#post3613

    Lots of credible sources that the CT Liar doesn't want consumers to know about, all saying the same thing: refund for defective goods.

    No assumptions are being made by anybody here - just quotations of what the experts are saying - experts the CT Liar doesn't want you to believe.

    The evidence speaks for itself; consumers do not need to rely on any opinions offered here. Don't just take the word of the CT Liar who has their own self-interests at stake. Use these references as a starting point in your own research.

    To us consumers, labels like "illegal" don't matter much - it only matters what rights they are given under the law, and how to enforce those rights.

    Rights that CT doesn't want you to know about.

    Get educated! Don't fall for the CT Lies!

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