Sure, manufacturer's warranties are ok, and they are common knowledge – most people have seen those sheets that come in the box with new products.
But the important thing for consumers to know about, is the “implied” warranty that the retailers are required by law to provide to consumers, in places like Ontario. This is where the SGA and CPA come in.
Absolutely, those laws require a retailer to provide a refund, or at least an exchange (if the customer is willing to settle for one).
No way does a consumer need to settle for a repair.
Oh, and there isn’t a different type of implied warranty for every product – just the general law for consumer goods (but motor vehicles have specific laws).
This post is a good starting point:
https://www.canadiantiresucks.net/ge....html#post3166
Don’t forget: 2 types of warranties on all consumer goods:
- Manufacturer’s warranty, which is provided by the manufacturer.
- Implies warranty, which is provided by the retailer.
Bookmarks