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Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #541

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    You mean Ellen Roseman, the professional consumer advocate agrees with us?
    Ellen agreed with us consumers on a couple of other points.

    Despite what various Crappy People have said, "Don't count on a refund from Canadian Tire on merchandise that doesn't meet your needs". Amen!

    Of course, it's a good idea with any retailer to "Hang on to your sales receipts and original packaging. Don't throw them out or misplace them."

    And there's also this piece of advice what we've been repeating for a while: "Shop elsewhere if you're not sure the product you buy will be satisfactory."

    Or if the product might potentially be defective.

    So, really just "Shop elsewhere!".

  2. #542
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Pay close attention to here wording

    INSIST on a refund if it's defective. She then states what the law says. Must sell products that are saleable and fit for intended purpose.

    Both of which are 100% correct.

    It does not say that the law requires a refund.
    Sorry, caught on a technicality, which really is how laws are written. All detailed wording

    you lose

  3. #543

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Pay close attention to here wording

    INSIST on a refund if it's defective. She then states what the law says. Must sell products that are saleable and fit for intended purpose.

    Both of which are 100% correct.

    It does not say that the law requires a refund.
    Sorry, caught on a technicality, which really is how laws are written. All detailed wording

    you lose
    Oh, please, spare us.

    By 'pay close attention', you mean, 'lets take everything out of context, so that there's no meaning'.

    Nice trick, but it won't work.

    "Finally, insist on a refund if the product is defective on unsafe. Under the law, stores have an obligation to sell merchandise that is saleable and suits the intended purpose -- no matter what their return policies may say."

    And what does the policy say? It says, "No refund".

    Indeed, if there wasn't a law requiring a refund, then a customer couldn't "insist on" getting one.

    Even if Ellen hadn't written it again on the 6th, there's a thread with a list of about 16 experts who all say the same thing: "refund".

    https://www.canadiantiresucks.net/ge....html#post4599

    Consumers who are interested in learning more should consider doing a bit of research, because the Crappy People most certainly do NOT have our best intersests in mind.

    We now return you to the background noise of "donate, 600 sucks, drunken ranting, call Ellen".

    (Oh, wait: forget that last one!)

  4. #544

    Re: "Repair Only Warranty" - No Refund, No Exchange

    theres really just so much to like in this

    How to get a refund from Canadian Tire - moneyville.ca Blogs

    it tells the truth about crappy tires crappy policies to a wide audience

    it gives some actual examples of ordinary people being ripped off by crappy tire

    it reiterates that refunds are required by law for defective products - ie illegal to refuse

    but heres what i like most of all

    in just a couple of days over 60 (ex)customers wrote in with complaints of their own

    9 pages of complaints and growing

    i thing thats some kind of moneyville record

    yes - this story really does resonate with consumers

  5. #545
    Posted by an unregistered user Guest-0276's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Pay close attention to here wording

    INSIST on a refund if it's defective. She then states what the law says. Must sell products that are saleable and fit for intended purpose.

    Both of which are 100% correct.

    It does not say that the law requires a refund.
    Sorry, caught on a technicality, which really is how laws are written. All detailed wording

    you lose
    Hey it's the pHD in consumer law, returns desk guy and mega mega expert in midget toilet paper stamped with SIN numbers.

    So your expert interpretation of what Ellen is saying isn't what she's saying, right? Ok. Gotcha. And what about the last sentence of "Under the law, stores have an obligation to sell merchandise that is saleable and suits the intended purpose -- no matter what their return policies may say". Ignore it! Ok. Gotcha.

  6. #546
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    theres really just so much to like in this

    How to get a refund from Canadian Tire - moneyville.ca Blogs

    it tells the truth about crappy tires crappy policies to a wide audience

    it gives some actual examples of ordinary people being ripped off by crappy tire

    it reiterates that refunds are required by law for defective products - ie illegal to refuse

    but heres what i like most of all

    in just a couple of days over 60 (ex)customers wrote in with complaints of their own

    9 pages of complaints and growing

    i thing thats some kind of moneyville record

    yes - this story really does resonate with consumers
    For sure

    Also explains the other 600 sucks.com sites

    People like to bitch, kinda like why bad news sells way more than good news....ever wonder why?

    No donate button at Moneyville though, they make enough on the sale of their media.

    I see Ellen stopped short of calling CTC's policies as illegal...you should call her and ask about that omission.

    And absolutely....Canadian Tire is not a good try me out and see if you like it store. I can only imagine how many vacuums you would need until you found one you like.....LOL

    I even take returns without a receipt, but after this article, maybe I don't need to.....

  7. #547
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Literally ROFLMFAO!

    I had to climb back into my chair to write this post!

    Holy Crap!!!!!
    Yeah, now DavidLer can come out of his self-imposed exile and be the man he once thought he was....oh yeah, except that small bit about supporting fraud....yeah, that might be a wee problem.

  8. #548
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Hey it's the pHD in consumer law, returns desk guy and mega mega expert in midget toilet paper stamped with SIN numbers.

    So your expert interpretation of what Ellen is saying isn't what she's saying, right? Ok. Gotcha. And what about the last sentence of "Under the law, stores have an obligation to sell merchandise that is saleable and suits the intended purpose -- no matter what their return policies may say". Ignore it! Ok. Gotcha.
    Yikes, another booze fest and it's only Thursday!

  9. #549

    Re: "Repair Only Warranty" - No Refund, No Exchange

    well, i'll admit it

    my faith in the Canadian Tire Legal Team was once rock-solid

    i thought they were very versed in all legal aspect of the stores

    from privacy legislation to consumer protection acts

    after all, store owners depend on them to know the laws inside and out, and ensure that the stores are safe from legal blunders

    then it's revealed that the ct lawyers got their butts kicked over the privacy issues were asked to fix their entire computer system

    the shocking news was revealed in thread https://www.canadiantiresucks.net/ge...formation.html

    if they are wrong about privacy legislation, i guess they are wrong about refunds, too, and consumers really CAN get refunds for defective items

    just like the 16 or so experts have been saying - the ones who are quoted on this site.

    yeah, those 'crack' lawyers aren't all they're cracked up to be

  10. #550

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    except that small bit about supporting fraud....yeah, that might be a wee problem.
    Have you forgotten already?

    The so-called 'fraud', was nothing more than consumers returning things unopened during the 90 day exchange period, then re-buying when it was on sale.

    Pretty smart, actually!

    Oh, and there was the case of a customer who bought a second item on sale, then drove all the way home, got the original unopened item, and returned it for a refund.

    The Crappy People even admitted that it was all about losing money on sale prices, not about any so-called 'fraud'.

    Oh, and where's that list of convictions for people who buy a second item, but use the receipt from the first, identical item?

    Still waiting, since you brought it up. Any cases to back that up? Any at all?

    No, it was just a bunch of whining from Crappy People who think anything they don't like must be 'fraud', LOL!

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