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Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #551

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Have you forgotten already?

    The so-called 'fraud', was nothing more than consumers returning things unopened during the 90 day exchange period, then re-buying when it was on sale.

    Pretty smart, actually!
    ill have to remember that the next time something i haven't opened goes on sale.

    was that advice from the same davidler who started this thread? it's #3 on the 'most viewed threads' list.

    no wonder all the crappies are out to get him, lol!

  2. #552
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Have you forgotten already?

    The so-called 'fraud', was nothing more than consumers returning things unopened during the 90 day exchange period, then re-buying when it was on sale.

    Pretty smart, actually!

    Oh, and there was the case of a customer who bought a second item on sale, then drove all the way home, got the original unopened item, and returned it for a refund.

    The Crappy People even admitted that it was all about losing money on sale prices, not about any so-called 'fraud'.

    Oh, and where's that list of convictions for people who buy a second item, but use the receipt from the first, identical item?

    Still waiting, since you brought it up. Any cases to back that up? Any at all?

    No, it was just a bunch of whining from Crappy People who think anything they don't like must be 'fraud', LOL!
    Bought PS3 console bundle … girl said she doesnt know of any policy that rules out physical damage issues but I need the origional box’

    It sounds like a judgment call by the clerk, and there could be lots of wiggle-room to say you broke it yourself, so you may have lucked out by getting this offer. I’m not sure what the warranty terms are, but if all you need to do is come in with the box, and they’ll give you a replacement, I’d jump on that ASAP.

    If you run into more trouble, a key issue is whether or not the item was defective, and whether you damaged it. If the item was defective, the CPA laws in Ontario say that you are entitled to an exchange or a refund – you don’t need to bother with the manufacture’s warranty, or any extended warranty (unless you want to).

    The controller is intended to be operated by holding it in your hand, and it has fallen apart after you, well, held it in your hand. It should be able to withstand that use (but maybe not being slammed into a coffee table - is it clear that nothing like that happened?)

    This also might be a common defect with these units - that would help your case.

    -----


    Buy a new controller, and put the old controller in the packaging of the new controller and return it (at a different store).

    This could back-fire, because FS may refuses to provide a refund on the first unit - they'd be stuck with two of them, and still have a bad controller.

    You are proposing getting the refund from a different store, but this is not the store that sold the defective item, so it's not fair to that store owner.

    Also, you should be warned that I proposed a similar solution over in the I bought a defective item during boxing week and lost the receipt - RedFlagDeals.com Forums thread, and a user there accused me of being a criminal, for several days straight. In my case, there was only the original retailer, and still I was told this was a “crime of fraudulent misrepresentation”.

    However, no convincing evidence was presented to support that claim.

    (I think some of the out-cry was due to the potential misuse of this approach to actually defraud someone.)

    The consensus was that the switch-around should only be used with the original seller, and only as a last resort, after doing one's best to comply with reasonable requests from the retailer (such as providing packaging and the receipt), because the switch-around would be a deliberate deception of a retailer. A basically harmless one, but still a deception.


    That's DavidLer's post on Redflags. Nothing about a sale item and he self admits the deception. That's why he posts on here under anonymous now.....the lack of credibility is pretty staggering.

  3. #553
    Posted by an unregistered user Guest-0276's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Yeah, now DavidLer can come out of his self-imposed exile and be the man he once thought he was....oh yeah, except that small bit about supporting fraud....yeah, that might be a wee problem.
    Oh how the Crappy people think the world is against them. Everybody's a thief in Crappys eyes so they violate everyone's privacy with swiping drivers license info for returns to prevent fraud at crappys coast to coast. And the fraud they're talking about? It's nothing more than returning items at the regular price and repurchasing them on sale. Said before, worth saying again. A good practice long encouraged by Retailers in north america to build customer loyalty. Some good retailers recognizing the inconvenience to the customers of bringing back the items encourage bringing back JUST the receipt and refunding the difference!!! Lowest price guarantee is what it's called! Crappys calls it what? FRAUD. Where are the lawsuits, police sting operations on the customers, where are the convictions. The jails must be busting at the seems with moms and dads with all that FRAUD!!! What? There's none? No proof? Then Crappys should have a big frothy mug of STFU.

    Crappys, however will violate their own 90 day return policy, and NOT give refunds back to the customer, contravening consumer law. And the main reason for Ellen's consumer article How to get a refund from Canadian Tire - moneyville.ca Blogs

    Crappy sucks that bad!

  4. #554

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    That's DavidLer's post on Redflags. Nothing about a sale item and he self admits the deception.
    I know the Crappy People don't like it, but deception isn't fraud.

    And returning things in accordance with store policy isn't fraud either, even if the Crappy People don't like losing money this way.

    No, there has to be a deception, a financial loss to the store, and an undeserved financial gain to the customers.

    In the case where the customer was entitled to a refund or exchange, and they get, there's no loss to the store, or unwarranted gain to the customer, so no fraud. Period, end of story. The Crappy People don't like it, but that's just too bad.

    Ditto for the case where a customer abided by the 90 day policy when they returned something for that is unopened, but had gone on sale. No deception in this case, and all in accordance with store policies. The Crappy People even admitted that it was all about the store losing out on some money. Just because they lost don't like their own policies, that doesn't make it fraud.

    But, we've been over this stuff already.

    The Crappy People just can't seem to get their heads around.

    Just because you don't like it, doesn't make it the crime of 'fraud'.

    Sorry, Crappy People!

  5. #555
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    I know the Crappy People don't like it, but deception isn't fraud.

    And returning things in accordance with store policy isn't fraud either, even if the Crappy People don't like losing money this way.

    No, there has to be a deception, a financial loss to the store, and an undeserved financial gain to the customers.

    In the case where the customer was entitled to a refund or exchange, and they get, there's no loss to the store, or unwarranted gain to the customer, so no fraud. Period, end of story. The Crappy People don't like it, but that's just too bad.

    Ditto for the case where a customer abided by the 90 day policy when they returned something for that is unopened, but had gone on sale. No deception in this case, and all in accordance with store policies. The Crappy People even admitted that it was all about the store losing out on some money. Just because they lost don't like their own policies, that doesn't make it fraud.

    But, we've been over this stuff already.

    The Crappy People just can't seem to get their heads around.

    Just because you don't like it, doesn't make it the crime of 'fraud'.

    Sorry, Crappy People!
    Deception isn't fraud? What is it then?
    Here, this will help you:
    Fraud - Wikipedia, the free encyclopedia

    Maybe faker advocate thinks he's a crafty consumer, but really, he just supports fraud. And it's losers like this that have made the honest people pay for his poor moral judgment. Of course, that's why he's a faker.

  6. #556
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Oh how the Crappy people think the world is against them. Everybody's a thief in Crappys eyes so they violate everyone's privacy with swiping drivers license info for returns to prevent fraud at crappys coast to coast. And the fraud they're talking about? It's nothing more than returning items at the regular price and repurchasing them on sale. Said before, worth saying again. A good practice long encouraged by Retailers in north america to build customer loyalty. Some good retailers recognizing the inconvenience to the customers of bringing back the items encourage bringing back JUST the receipt and refunding the difference!!! Lowest price guarantee is what it's called! Crappys calls it what? FRAUD. Where are the lawsuits, police sting operations on the customers, where are the convictions. The jails must be busting at the seems with moms and dads with all that FRAUD!!! What? There's none? No proof? Then Crappys should have a big frothy mug of STFU.

    Crappys, however will violate their own 90 day return policy, and NOT give refunds back to the customer, contravening consumer law. And the main reason for Ellen's consumer article How to get a refund from Canadian Tire - moneyville.ca Blogs

    Crappy sucks that bad!
    Yikes, looks like another booze filled tirade. Perhaps this faker advocate can ask his litigator wife what constitute fraud (snicker....there is No litigator wife). Yep, faker all the way....don't forget to donate....the button is really easy to find, and, whoa, they take PayPal in US dollars!

  7. #557

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by Unregistered View Post
    Deception isn't fraud? What is it then?
    Here, this will help you:
    Fraud - Wikipedia, the free encyclopedia
    .
    You gotta be kiddin' me!

    You don't know what "deception" is? It means telling someone something that you know isn't true, with the aim of convincing someone that it's the truth .

    (Exactly what you are doing here, by claiming that every 'deception' is a criminal act of 'fraud'.)

    You see, if I'm sad, but I tell people "I'm fine", that's a deception, but not fraud! Duh!

    And Wikipedia is the best source you can quote???

    Een Wiki says, "The specific legal definition varies by legal jurisdiction"

    You at least did a bit better back in June on this thread: https://www.canadiantiresucks.net/ge....html#post4625

    That definition at least included the key parts about "injury to the alleged victim as a result":

    If you feel like doing some actual research from reliable (i.e. non-Wiki) sources, you might consider looking into the Criminal Code of Canada. Just an ideas ...

    Oh, that reminds me:

    Whatever happened to the proof you were going to provide, of your grandiose claims regarding customers who (allegedly) used a receipt from a new item to return an old, unopened item? I.e:

    "I've had several people convicted of both fraud and false pretences. If I catch you even once trying to deceive, the police do come and the conviction rate is 100%"

    Also, don't forget to post your evidence that someone posting here did something that meets all five separate elements (especially "injury").

    Lookin' forward to it!

  8. #558
    Posted by an unregistered user Guest-0276's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by DavidLeR View Post
    DavidLeR's Top 10 ...

    .... Reasons to NOT exercise your legal right under the Ontario Consumer Protection Act of 2002 to rescind a purchase transaction and demand your money back.

    (As described at
    "Cancelling a Contract - Ministry of Consumer Services" and at "The University of Western Ontario")

    -----

    10 – The CT Owner/Liars have gotten used to a pretty swanky lifestyle. How can they keep that up if people like you demand legally required refunds? Please. Show some consideration.

    9 – The CPA only applies to some provinces. The odds are it’s not yours. Why sit on the phone with those liars at the Ministry of Consumer Protection (at 1-877-665-0662)? Or read the poor interpretations of law professors?

    8 – Despite the lies the faker-advocates have fed you, all the other major Canadian retailers have the same damn policy, so don’t even bother shopping around. Just do what the CT Owner/Liars tell you to. Who’s a Good Customer??? You Are! Yes you ARE! So loyal!

    7 – All that stuff about the CPA? It’s just a myth perpetuated by internet pornographers to profit from e-commerce. Or something. I’ll get back to you on that.

    6 – CT Owner/Liars make major personal sacrifices, so you should respect that and support their efforts to get rich. It’s called capitalism, and it’s working. Absolutely, you're just a unionist whiner.

    5 – You’ll just come back to Crappy Tire next week and buy some other junk. Why waste a trip trying to get a refund, when you'll just give us the money later?

    4 – You’re never going to get rich in your dead-end, 9-to-5 loser job. So why not help the honest, hard-working, family-centric, hockey-loving CT Owner/Liars get rich? It’s just sour grapes to not let them.

    3 - That b*tch Ellen Roseman just wants to make money off you. Stop buying The Star and reading moneyville.ca. You’re just making her rich, and that’s what she wants. Make no mistake - the Owner/Liars are the only ones who really look out for you.

    2 – Yield to the mega-mega awesomeness of The Red Triangle. Yield, I say!

    1 – The teenager at Returns will make a face. It’ll be, like, SO TOTALLY embarrassing. Gaaaawd!
    bump.

    Ha. Spending is no doubt down across the board and getting weaker.

    Mark Carney | Financial Post

    Somebody a while ago said something must be going on for them not to give refunds, or there abouts. It's just a huge facade all built on a house of cards. Once the banks start calling in loans it's all over.

  9. #559

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by CT Me / Lawguy View Post
    Illegal is illegal. against a law, is illegal.
    This is now my absolute favourite "CT Me/Lawguy" post, ever!

  10. #560
    Active Member DavidLeR's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    When buying gifts for friends and family this season, be sure & watch out of the dreaded "Repair Only Warranty" on many items Crappy Tire sells.

    It would be a shame to have your gift turn into a deep disappointment, if it turns out to be defective, and the store won't give a refund, or even an exchange.

    The recipient could well be stuck taking a "repair only" item out to be fixed, waiting days or even weeks until it's ready.

    Why take a chance, that your thoughful gift will turn into a headache, instead of a joy?

    Be sure and shop at stores that stand behind what they sell.

    But if you think Crappy Tire has the item for a good price, be sure and look into the return policy before you buy.

    Just look for the words, "Repair only warranty" on the Crappy Web Site, or check with Customer Service.

    That's you cue to buy the item some place else.

    Who knows - you could end up finding the same item for less, and with a better return policy, too!

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