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Thread: "Repair Only Warranty" - No Refund, No Exchange

  1. #601
    Senior Member CTH8R's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Does anyone else sometimes miss those posts that said (over and over again), "you lose loser you lose" "donate button at the top", and "600 sucks.com sites"?




    No, I didn't think so!

  2. #602
    Senior Member CTH8R's Avatar
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    CT FB:

    Dean D.: Hey look I got a brand new chain saw and it literally broke in 5 min it's a dangerous peace of garbage and a day later I waited an hour in store and was told I was out of luck my problem now
    What is wrong with you?!?


    Dean D.: Sent I expect a speedy response after your staff at customer service were talking down about me in another language behind the counter
    I've never been treated in such an inhuman degrading manor


    Dean D.: I will be contacting Bbb if no one contacts me within the next day


    Dean D.: Contact me immediately and tell me why my 30 day guarantee and 2 year warranty are not being honoured
    Last edited by CTH8R; May 19th, 2013 at 10:14 PM.

  3. #603
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Interesting the Walmart and Home Depot will only ask that you drain the gasoline from gas-powered outdoor equipment, but Canadian Tire willmuse the former presence of gasoline as an excuse to deny a return in a defective product:

    Krzysztof W.: Canadian tire won't accept returns which have fuel in them . I bought a generator and it broke after 5 minutes . What a pile of junk ! They wouldn't accept it . I never buy anything from
    Canadian tire that has moving parts ! Even their dewalt power tools are the most basic types and the batteries are 2-3-4 years old .

  4. #604

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Poor lady - she obviously found out too late that Crappy Tire has a "Repair Only" policy on many products, including lawn mowers. One of the many, many things CT sells that are "non-returnable" - even if (especially if?) they are defective, right out of the box:


    Jennifer R.: Bought a law mower 2 hours ago and doesn't work. Called and Kirkland manager doesn't care. WORST service ever. Spreading the word.

  5. #605

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Quote Originally Posted by CT Challenger View Post
    Poor lady - she obviously found out too late that Crappy Tire has a "Repair Only" policy on many products, including lawn mowers. One of the many, many things CT sells that are "non-returnable" - even if (especially if?) they are defective, right out of the box:


    Jennifer R.: Bought a law mower 2 hours ago and doesn't work. Called and Kirkland manager doesn't care. WORST service ever. Spreading the word.

    And then Dean D.: has something to say:

    Dean D.: Jen same prob but with a chainsaw cc sucks so bad

  6. #606

    Re: "Repair Only Warranty" - No Refund, No Exchange

    Lets hope people start to heed the warnings from people like Dean D.!
    Last edited by CT Challenger; May 31st, 2013 at 07:14 PM.

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    Re: "Repair Only Warranty" - No Refund, No Exchange

    CT is hoping to cash in on Father's Day, by inspiring fond memories of doing things with Dad:


    Dean D.: Kind of like how you sold me a broken chainsaw and told me you wouldn't help me so I have to fix it my self?


    Dean D.: You lie you aren't sorry and you won't assist me further

  8. #608
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    The people at Crappy Tire are really pushing hard on Father's Day, hoping to gain some ground against their growing competition.

    But they already ticked off Dean D., who had this to post on CT's so-called 'fan' page in response to the "buy Dad a gift card" thread:


    Dean D.: Btw so many people yesterday didnt know about your repair only warranty they didn't seem to like that very much and chose to shop elsewhere

  9. #609
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    Re: "Repair Only Warranty" - No Refund, No Exchange

    Newcomer Ami posted another encounter with the dreaded "Repair Only Policy", on this thread: https://www.canadiantiresucks.net/pe....html#post8900

    ---

    My elderly parents (over the age of 65) made the mistake of buying a $500.00 lawn mower from this disgusting racist location where Steve, Trish and Michelle (racist) people work. My dad has recently had a triple by pass and wanted to purchase this mower because you could start it with a key. When he brought it home he read the instructions that stated in order to start it you had to put in gas and oil which he did and when he turned the key nothing happened. So they took it back to return it and they were told they couldn't return it since they had put in gas and oil already of course without doing that they couldn't have attempted to start the mower but that didn't register with their smaller than average brains.

    The Racist at the counter told my parents they couldn't return it and she was going to get the manager not sure if that racists name was Trish or Michelle but it doesn't matter they were both disgusting human beings.

    Once the "manager" came the bitch at the register who had called the manager in the first place kept interrupting my parents while they were speaking to either Trish or Michelle. When my mom said "please let us speak with the manager" she replied by saying she was a manager as well.

    Why would you have to call a manager if your the manager but again these are Canadian Tire rules so logic isn't necessary.

    Then this asshole Steve who was also a "manager" oh by the way everyone that works at this location is a manager just so you know when you go in.

    He yells at my over 65 father to get out of the store because my dad was causing a scene apparently by trying to discuss the matter with the so called "manager".

    When my father refused to leave they called the police on them.

    I called head office on their behalf due to their lack of English skills and I had the displeasure of speaking to Sandra who basically told me she couldn't do anything.

    I was able to speak with a great person at head office Mike who was very polite and helpful and offered a credit to me as an apology but told me the owner of the racist location in Bolton refused to deal with the situation because my elderly parents had dared to cause a scene in their disgusting store.

    We were ultimately told to go to a depot on our own to get our brand new 500 dollar mower fixed. What a fucking joke!!

    When you buy an item for that much money you would think you wouldn't have to get it fixed before you use it but nope not at Canadian Tire LOL!!

    I will never spend another penny at any of the Canadian Tire locations and would advise anyone who is thinking of buying anything over ten dollars there to not do it....you will live to regret it.

    The funny thing was when my parents were being "disruptive" the racist location in Bolton they were told by a random stranger customer to never buy anything expensive from Canadian Tire...I guess this is normal practice for them.

    Well all i gotta say is I really hope one of those bastards from the Bolton Ontario location Steve, Trish or Michelle see this post and feel as disgusting as they should. My parents aren't white so they were treated like common garbage by these assholes. What kills me is that my parents are the nicest most innocent people and are immigrants to this company and after being here for 30 years they still have to deal with this kind of treatment based solely on their skin color.

    Fuck you Canadian Tire and I won't stop here on this forum I am planning on writing to the media.

  10. #610

    Re: "Repair Only Warranty" - No Refund, No Exchange

    One of the CT Rep's said that Home Depot also has the horrific "Repair Only Warranty", but this was disproven long ago.

    Here's an example of how things can go over at HD, if there's a problem with unsatisfactory outdoor power equipment. Try to get this level of service out of Crappy Tire!

    Jason L.:
    Thanks Chad at Winnipeg St.Vital. I had a lawn mower i bought last summer and it wouldn't start this year so asked me what the problem was and after we chatted he offered to take it back! I was blown away. I took it back tonight and got a new one. Chad took away the aggravation and really made me feel great. What a breath of fresh air in this world of you bought it you keep it. Chad went above what he needed to do and gave me old school customer service. Chad is outstanding!

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