Thread: "Repair Only Warranty" - No Refund, No Exchange

Originally Posted by Owner 1

Oh it would be so nice if your claims related to the Sale of Goods Act were actually made if you had a clear understanding of the provisions within it. If you really understood what it meant to have goods that were fit for sale, fit for their intended purposes, cancelling contracts, implied warranties.... if only you understood what it all meant.

What I see, is a post that has absolutely no meaningful content whatsoever.

Just a mash-up of insults and put-down.

Not even a misrepresentation anymore - just rambling.

Well, I think the theory of meaningful debate with a Troll, just isn't gonna happy!

Too bad - I think 1wildhorse was looking forward to going head-to-head on facts and legalities.

Originally Posted by Owner 1

If Canadian Tire was as bad all day every day at every location as you would like to have people believe, we'd be broke. Many many years ago we would have failed. You would have dozens, maybe hundreds, heck maybe thousands of people on here with you giving input, offering up stories.

Interesting theory.

Speaking of theories, I recall a recent post on Game Theory that was quite interesting.

It describe how you just aren't broke, quite yet.

An interesting read, I thought.

But perhaps you 'missed it'?

Originally Posted by Owner 1

Oh if you weren't so ridiculous. If you had any clue, any understanding of business or any idea what the statistics you use are really showing, you'd hide in a shell like a turtle and be embarassed by how poorly you have represented yourselves here.

YOU DON'T HAVE A CLUE! YOU ARE FIGHTING A BATTLE WITH ZERO CREDIBILITY! YOU NEED A NEW HOBBY!

Ah, back to the Trolling insults, I see.

Speaking of "credibility", have you finally run out of things to mispresent? Have you?

Oh, here's an idea: How about telling us again how they are all really just "Easy Returns" if you "Just keep your recept", yet so many things are "Non-returnable", like any of the multitude of non-returnable "Repair Only" products? (Or even "assembled bicycles", when one cannot purchase an unassembled one from you!).

Or would you instead just post a stream of ALL CAPITAL insults?

Hmm?

And this is all just because you were called out on all your misrepresentations, huh?

Way to lose it, Ace!

Originally Posted by 1wildhorse

yes.repair only warranty is not only immoral,it quite clearly goes against the sale of goods act,so could probably be construed as far as to say its actually ILLEGAL!

Here's one of your own claiming it's illegal to have a repair only warranty.



just sayin

Originally Posted by Owner 1

A mistake to address warranties on a thread titled Repair only Warranty LOL yah that makes sense haha

Indeed, the Title of this thread was taken from Canadian Tire's own, deceptive terminology.

So, it ironic that now, a Canadian Tire person is attempting to use their own, misrepresented terminology to their own financial advantage.

Because the real problem, if you are a customer, isn't with any particular Warranty that a Manufacturer is offering.

Indeed, it is CT (a retailer, not a Manufacturer), that has created a problem for the customer by having a Policy that means, No Returns, No Exchanges, Non-Returnable, for defective products that they misrepresented as being of merchantable quality.

But what to call this "no refund, no exchanges, non-refundable policy"?

Sneaky devils that they are, CT decided not to call a spade a spade. No, they decided to trick customers, by calling it a "Repair Only Warranty".

And so, some consumers have fallen into the trap of also calling this the Repair Only Warranty.

Nice going, Crappy People! Your deception sometimes works. But people are finding out what the term "Repair Only Warranty" REALLY means.

And it's also in the Title of this thread (which you've carefully ignored):

It is a POLICY of "No Refund, No Exchange", Non-Returnable.

Originally Posted by Owner 1

We are certainly bound to honour the warranties and policies

Once again, this misrepresents the difference between a Retailer and a Manufacturer.

If my problem is with the retailer, and the products they sold me, then it's got nothing to do with the Manufacturer at all.

Sure, the retailer will want to get repaid for the dud product the manufacturer sent them. And for sure the retailer will be out-of-pocket if they made a deal to accept defective products from the manufacturer, without any recourse to credits or refunds from the manufacturer. But, heck, that's not he customer's fault or problem.

And "honouring policies"? Gimme a break! There's a clause that stays they can ignore their own policy any time they want to, LOL! Not very helpful to the customer!

Originally Posted by Owner 1

If the policy says no return, then it's no return. If the warranty states repair, then it goes for repair. If the warranty says exchange for a new one only, then exchange for a new one it is. Sorry boys and girls, that's how it goes.

This completely misrepresents the applicability of the relevant legislation governing consumer transactions, especially the Consumer Protection Act.

I think the Troll knows this, though, if the do actually work in retail. They might not want to admit it, if it might hurt them financially, to have consumers take advantage of the laws the are in place to protect them.

Originally Posted by Owner 1

That's the way warranties work.

Not at all true, for Manufacturer's warranties! These have nothing to do with the policies of a specific store. Which I expect the Troll already knows.

Nice try, Deceitful Troll!

Originally Posted by Owner 1

Same as your car. Buy a new one, the warranty is as set out by the manufacturer. If your Honda Accord has a policy that covers bumper to bumper for 80,000km and only power train after that for another 80,000 that's what you're stuck with. AND you might drop it off for two days, and be without a car. That's how our lawn tractors would work too.
If a Mercedes breaks down and has a 120,000km bumper to bumper, same deal. It's in the shop. Only difference is, you probably have a guaranteed car program, so you roll a loaner Benz for a few days. You can't demand your money back lol

Interesting how the Troll is now misrepresenting the laws governing the sale of new cars, as being applicable to gardening equipment, LOL!

As if a car is equivalent in cost, complexity, durability, etc. to a lawn mower or even a lawn tractor.

But this is all just a repeat of similar discussing that were already wrapped up before, such as the following:

Originally Posted by CT Me / Lawguy

no different then an automobile repair... it goes in, see you in a day or two, its repaired, you found another way to work or school or what have you.

Contracts for the purchase of a new vehicle are "no different" from the over-the-counter purchase a pressure-washer?

Nice Troll post! Hilarious!