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Thread: Why Do CT Defenders Post So Many Lies Here?

  1. #31
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by Unregistered View Post
    CT Reps who post here are very strange creatures.

    A "hater" made a statment without providing evidence? The Reps think that counts as "a lie".

    A "hater" provided abundant evidence? The Reps think its obviously "incorrect" or "just the hater's opinion".

    A"hater" points out a lie by a CT Rep? The Reps think the "hater" is just a "loudmouth". Oh, and "incorrect", obviously.

    Any lie told by a CT Rep is the truth. And any truth told by a "hater" is a lie.

    Evidence? Proof? Logic? None of that matters.

    Yes: very, very strange, indeed.

    What? You didn't like my Home Depot link, or the hockey stick manufacturers warranties?.....you see, you are going to get called every time for your lack of credibility. You ignore posts that clearly prove you wrong and call every thing a lie regardless. That's why faker advocates are so easy to discredit.

  2. #32

    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by Unregistered View Post
    What? You didn't like my Home Depot link, or the hockey stick manufacturers warranties?.....you see, you are going to get called every time for your lack of credibility. You ignore posts that clearly prove you wrong and call every thing a lie regardless. That's why faker advocates are so easy to discredit.
    your mommys calling - its past your bedtime

    be a good boy and let the grownups talk

  3. #33
    CT Defender
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    Re: Why Do CT Defenders Post So Many Lies Here?

    I believe it's time to add a new lie to the list, since it's rearing its ugly head again:

    #15 - The products CT sells are not actually defective - customers don't know the product, or want ďa free rentalĒ.

    There are cases where the customer mistakely thinks a product is defective, or purchased a product with the intent of returning it after limited use. In these cases, the product is not defective, and the rules around defects do not apply.

    However, these cases are no excuse to refuse a remedy for a product that is genuinely defective.

  4. #34
    CT Challenger
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Sorry - nearly missed one:

    #16 Ė People who want to return products are trying to defraud the store.

    Defective products are unavoidable, and prior instances of fraud cannot be used as an excuse to deny an innocent customer a legally required refund or exchange.

  5. #35
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by CT Challenger View Post
    Sorry - nearly missed one:

    #16 Ė People who want to return products are trying to defraud the store.

    Defective products are unavoidable, and prior instances of fraud cannot be used as an excuse to deny an innocent customer a legally required refund or exchange.

    Just today, I had a customer rip the head off the girl at the returns desk for an apparently defective garage door opener. They called me over, the item had a replacement warranty for defects, so I thought easy fix. They had already installed the hardware, so only needed a new motor. Luckily, the customer wanted us to test out the replacement first....we went through the instructions together and the replacement motor was doing exactly the same as the first one he bought. Turns out that the instructions were not followed and a safety mechanism wouldn't allow the programming to be completed. This unit wasn't defective at all and the customer apologized profusely to the young girl he ripped the head off.
    We see this almost every day, and you wonder why the return policies are what they are.
    Do you think products get to shelf without testing?
    Do defects happen?.....yes....are they as plentiful as you would have readers here believe....NO!
    Sorry...but "the world owes me" mentality doesn't fly any more.

  6. #36
    CT Challenger
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    Re: Why Do CT Defenders Post So Many Lies Here?

    I seem to be falling behind ... the CT Rep's can post lies faster than consumers can even document them!

    #17 Ė There isnít anything wrong with CTís return policies; some people just donít like them.

    Besides the fact that all other stores have better return policies than CT, there are several other problems:

    - They are contrary to the consumer protection laws in most provinces.
    - They are not posted on the CT web site, in the store aisles, or at the Customer Service desk.
    - They are only made known to the customer on the receipt, which is printed after the sale is finalized.
    - They are far worse than the policies at any other major Canadian retailer.

  7. #37
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by CT Challenger View Post
    I seem to be falling behind ... the CT Rep's can post lies faster than consumers can even document them!

    #17 Ė There isnít anything wrong with CTís return policies; some people just donít like them.

    Besides the fact that all other stores have better return policies than CT, there are several other problems:

    - They are contrary to the consumer protection laws in most provinces.
    - They are not posted on the CT web site, in the store aisles, or at the Customer Service desk.
    - They are only made known to the customer on the receipt, which is printed after the sale is finalized.
    - They are far worse than the policies at any other major Canadian retailer.
    Really? Not posted on the customer service wall? Not posted on the web site? Not on the back of every receipt or on the front? You can change your mind for 30 to 90 days if unopened, so why not turn around and return it....I can't read the receipt (contract) you just agreed to for you!
    They are not contrary to CPA rules....any proof? One example that says CTC's return policy is contrary to CPA rules would help your faker cause ( hint: it doesn't exist).
    Didn't like that Home Depot link? Do you need more from sucks.com sites or are you competent enough to find them on your own?

  8. #38
    CT Challenger
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Minor clarification:

    #17 Ė There isnít anything wrong with CTís return policies for defective items; some people just donít like them.

    Beside the fact that all other stores have better return policies than CT, there are several other problems:

    - They are contrary to the consumer protection laws in most provinces.
    - They are not posted on the CT web site, in the store aisles, on the products, or at the Customer Service desk.
    - They are only made known to the customer on the receipt, which is printed after the sale is finalized.
    - They are far worse than the policies at any other major Canadian retailer.

    Sorry for any confusion.

  9. #39

    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by Unregistered View Post
    This unit wasn't defective at all and the customer apologized profusely to the young girl he ripped the head off.
    We see this almost every day, and you wonder why the return policies are what they are.
    Sorry...but "the world owes me" mentality doesn't fly any more.
    Sounds a lot like Lie #15 - The products CT sells are not actually defective - customers don't know the product, or want ďa free rentalĒ.

    However, these cases are no excuse to refuse a remedy for a product that is genuinely defective.

    It isn't just a mentality. It's the law.

  10. #40
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Why Do CT Defenders Post So Many Lies Here?

    Quote Originally Posted by Unregistered View Post
    Sounds a lot like Lie #15 - The products CT sells are not actually defective - customers don't know the product, or want ďa free rentalĒ.

    However, these cases are no excuse to refuse a remedy for a product that is genuinely defective.

    It isn't just a mentality. It's the law.


    I guess you can't read....it wasn't defective...but was claimed as such. Maybe it's just best that we send it to a professional, before we scrap a perfectly good item and throw it in a landfill.

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