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Thread: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

  1. #11
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    Quote Originally Posted by DavidLeR View Post
    Funny how the CT Rep's never provide any verifiable evidence to confirm their claims - just a lot of speculation and opinions.

    Has the Rep. provided a list to us, the customers, of items that actually have a warranty? Of course not. Just some vague guess-work.

    Has the CT Rep. contacted CTC with a list of incorrect "warranty" statements, for them to correct? We can check to the site in a few days, to see.

    This is especially important if innocent customers may be misinformed, and think that the store will provide an exchange or repair, when in fact they will not. (Not to mention that the store should be providing refunds for defective items.)

    Regarding the Duracell charger, one of the CT rep's already confirmed that it has "no warranty", so there will be no return or repair. I was told the same thing at the 1-800 number, and was advised: "Don't buy it". I also went to a store, and asked the lady at the Customer Service about that product. She re-confirmed that it has no warranty, and cannot be returned for any reason. Her advice? "I wouldn't buy it".

    The customer service line also confirmed that many hockey stick have "no warranty".

    So, it is accurate to say that 100% of the items that have been checked, have been confirmed as being 'no return, no repair'.

    This means that consumer must now check every single item prior to purchasing, to determine which policy will apply:

    - No refund (exchange only)
    - No refund, no exchange (repair only)
    - No refund, no exchange, no repair ("No warranty).

    Or, just shop pretty much anywhere else, and they will be better off.

    (By the way, has anyone found any item that CT's policy is to provide a refund? Any at all?)
    I don't really care what you think....you're a faker advocate who can't find even one example that mentions CT's return policy and your claims that it's illegal together...NOT ONE!
    I don't need to contact CTC about their errors on their website....over 60000 items....I'll let you spend your time for such a "worthy" cause. I checked our own system at work and socket sets said "lifetime exchange" under the warranty. Over the counter batteries said 1 year exchange. I already know that wood hockey sticks carry no warranty....same policy as many places and I've already posted the manufacturers's own policynon this.
    And NO....there are no refunds for USED items, unless I decide to make an exception. All the borrow, rent for free, and claim fake defect people are more than welcome to try their luck at another retailer.....that is NOT who I cater to.
    The 800 plus customers that graced my store today seemed to be pretty happy....we received lots of compliments on our staff and how we have the best plants in town in our garden centre.....not every one sees through the shit coloured glasses you wear.

  2. #12

    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    So, the CT Liars (or the Fake CT Reps, who are making the genuine owner/managers look like jerks) are saying that CT's web site has hundreds of errors, huh?

    And they want consumers to do their testing for them and find the errors?

    Well, I'm not convinced there are any errors at all. The only thing we've got so far is:

    - a verifiable report of a call to the 1-800 number, confirming that various Duracell chargers really do have "no warranty".
    - Two reports of CT personnel recommending against buying these chargers.
    - The same chargers being sold at other stores with the standard "satisfaction guaranteed" refund policies.
    - everybody agreeing that CT won't warranty various hockey sticks.

    And now we've got a CT Liar (or fake there-of) saying that's those are the only "no warranty" products on the whole web site? And therefore "almost everything" on the list is an error on the CT site?

    Now, assuming there are really that many errors, that's a pretty appalling lack of quality control and accuracy.

    They should be kicking some serious butt over in IT.

    But what do they do instead?

    Ask consumers to help catch their mistakes!

    Without even the incentive of $10, like the Scanning Code of Practice requires.

    But actually, I'm personally opposed to CT fixing it, or any consumers helping them to fix it.

    Why? Because these error (assuming they are errors) might be helping to scare away customers, who don't want to risk buying a "no warranty" product.

    Does CT's own mistake make their policies look even crappier that they really are? GOOD!

    This is reminiscent of that other owner (or faker there-of) whose incompetent staff were giving out too many exchanges for non-defective products - and he had the nerve to blame the customers, rather than fix the problem! Incredible!

    Yeah, sorry CT Liars/Fakes - you won't be getting any help from consumers to fix THIS mess!

  3. #13

    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    This was a response on the "CT Liars" thread, but is very relevant to this thread, too:

    Quote Originally Posted by Unregistered View Post
    I was shocked at the $90 Duracell charger that Crappy Tire sells without even a policy to provide a refund, exchange or repair.

    But then I saw the inflatable kayak for $249.99:

    Renegade Inflatable Kayak Set | Canadian Tire

    As with so many other items, the web site says, "This product has no warranty".

    $250 is a lot to pay for something that could easily be useless, right out of the box.

    Could this be just a mistake on the web site? If so, it looks like CT doesn't even know enough to check, or care enough to fix their own mistake on their own web site.

    To check for myself, I paid a visit to a CT store.

    I found the item on the shelf. There were no signs saying, "As is" or "no refund, exchange or repair". No indication that this was a "no warranty" item at all.

    So, maybe this is a mistake, after all? I mean, if this was a special "No Warranty" product, wouldn't there be some indicaton to the unsuspecting customer, to warn them?

    I went to Customer Service and spoke to Becki. I gave her the product number, but she needed to know the brand ("Renegade") before she could find the information.

    Becki confirmed that it had "no warranty", so it is "no refund, no exchange, no repair".

    Becki also told me that, for many inflatable items, as soon as you buy it, "you own it", and if it won't inflate, the store won't help you. Huh!

    So, we've confirmed several "no refund, no exchange, no repair" items:

    - Various hockey sticks.
    - Some Duracel chargers.
    - An $250 inflatable kayak.

    Plus, possibly other inflatable items.

    It now seems far too risky to just walk into a Crappy Tire, pick an item off the shelf, and trust that CT is going to warn you ahead of time that they won't 'stand behind' it if anything is wrong with it.

    You really DO NEED to follow the full, 17-step process before making any purchases from Crappy Tire:

    Return policy

    (Plus, you need to record the brand in Step 1.)

    Then again, why take a chance on buying anything from Crappy Tire at all? There are lots of other retailers where you can buy inflatable boats, chargers and other products, and they will give you a refund for a genuinely defective product. (Or even an exchange or repair, if that's all you want.)

    And that's just for defective items. Most other retailers will provide a refund, even if you just tried it out and didn't like it. Imagine: "Customer service" - an idea that seems to just make the CT people angry at consumers.

    "Crappy Tire: So many reasons ... to buy somewhere else"

  4. #14

    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    How about we have a contest?

    Who can find the most expensive item at CT that has a "No Warranty" warranty?

    There are lots of them on the site, but which is the priciest?

    We've already confirmed that the $249 inflatable kayak has no warranty, and therefore cannot be returned.

    (Imagine buying this thing, taking it up to the cottage, finding out it has a big hole in the side & can't be inflated, but then being told "too bad, so sad", you can't get your money back, you can't get another one, and the store won't even help you get it fixed! Ouch!)

    To get things started, I did a little checking, and found this gem:

    Humminbird ICE 35 Flasher Fish Finder | Canadian Tire

    With tax, over $400.

    But what if the darn thing won't work, right out of the box?

    You're screwed! Say 'bye-bye' to 400 dollaros!

    Anybody find anything pricier? I'm thinking maybe air compressor ...

  5. #15
    rabbit
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    says here the $250 inflatable renegade has a 1 year warranty.




    Inflatable kayak set includes a 2800 cc hand pump with inflation adapters

    Set features a heavy duty carry bag with convenient shoulder strap

    Includes a collapsible aluminum oar for easy storage

    Padded seat and foot holds for a comfortable ride

    Uses a large capacity valve for easy access

    Adjustable back support ensures the right fit when you sit

    Made of heavy duty 26 gauge PVC material

    Includes a 420 and 840 denier nylon cover to protect the kayak

    Gear pouch to store your valuables

    Inflated dimensions 260 x 76 x 15 cm

    Canadian Tire Warranty:

    This product carries a 1 year exchange warranty redeemable at any Canadian Tire store.

  6. #16
    Posted by an unregistered user Guest-0532's Avatar
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    [QUOTE=rabbit;4895]says here the $250 inflatable renegade has a 1 year warranty.

    Funny. I even confirmed this one in the store. Now, the old link gives an error, and there's a new link with a warranty:

    Renegade Inflatable Kayak Set | Canadian Tire

    Looks like CT smartened up on this one.

    But still lots of items that still say, "This product has no warranty".

    Plus, Crappy Tire is still trying to deny customers refunds for defective items. Pathetic!

  7. #17
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    [QUOTE=Unregistered;4896]
    Quote Originally Posted by rabbit View Post
    says here the $250 inflatable renegade has a 1 year warranty.

    Funny. I even confirmed this one in the store. Now, the old link gives an error, and there's a new link with a warranty:

    Renegade Inflatable Kayak Set | Canadian Tire

    Looks like CT smartened up on this one.

    But still lots of items that still say, "This product has no warranty".

    Plus, Crappy Tire is still trying to deny customers refunds for defective items. Pathetic!
    ahhhhhhhhahaha that's brilliant. I suspect you're lying. Here's why
    That product has not been updated in the Canadian Tire system for 6 months. I can see that information in my system.


    It's great how the arguments of CT haters keep boiling down to generic throw away statements. "Still trying to deny customers refunds for defective items" - No specifics, no experiences... just a throw away comment, likely from a throw away individual.

    Of course there are items with no warranty. Of course there are items that get denied refund. it's not consumer free-for-all do as you please Tire. There are rules, regulations, policies etc...

    Go find a hobby, for real. the annoyingness of how simple minded you are is well...annoying

  8. #18

    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    Yeah, these “No Warranty” products sure are items the Crappy People don’t want consumers to know about, LOL.

    So what if the Crappy Tire people removed an old page for a “No Warranty” product? It's not a big deal if that crappy kayak now has an “exchange only” policy - it’s still a much crappier deal than any other major retailer would offer. They'd give you a full refund if it were defective, for at least 30 days. Heck, they'd refund it you just weren't happy.

    That's how much CT just plain sucks.

    And how about that $400 fish finder? Still “no warranty” at Humminbird ICE 35 Flasher Fish Finder | Canadian Tire

    What about the Duracell charger that started it all, and was confirmed as “no warranty” by the Crappy People themselves?

    Still “no warranty” at Duracell Instant Power Reserve Charger | Canadian Tire

    Maybe CT will get around to offering actual repairs or even (if you are lucky) an exchange on all these crappy items, some day. But in the meantime, you can’t get any of that. Defective right out of the box? Too bad – you own it. Fix it yourself.

    And if consumers have any lingering doubts, about the hundreds of "No Warranty" products that Crappy Tire sells, just try that infamous Google search again, to turn up all these nasty product that have "No refund, No exchange, No repair”.

    Google

  9. #19
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    Quote Originally Posted by Unregistered View Post
    Yeah, these “No Warranty” products sure are items the Crappy People don’t want consumers to know about, LOL.

    So what if the Crappy Tire people removed an old page for a “No Warranty” product? It's not a big deal if that crappy kayak now has an “exchange only” policy - it’s still a much crappier deal than any other major retailer would offer. They'd give you a full refund if it were defective, for at least 30 days. Heck, they'd refund it you just weren't happy.

    That's how much CT just plain sucks.

    And how about that $400 fish finder? Still “no warranty” at Humminbird ICE 35 Flasher Fish Finder | Canadian Tire

    What about the Duracell charger that started it all, and was confirmed as “no warranty” by the Crappy People themselves?

    Still “no warranty” at Duracell Instant Power Reserve Charger | Canadian Tire

    Maybe CT will get around to offering actual repairs or even (if you are lucky) an exchange on all these crappy items, some day. But in the meantime, you can’t get any of that. Defective right out of the box? Too bad – you own it. Fix it yourself.

    And if consumers have any lingering doubts, about the hundreds of "No Warranty" products that Crappy Tire sells, just try that infamous Google search again, to turn up all these nasty product that have "No refund, No exchange, No repair”.

    Google
    Can you provide the link to even one retailer that has a no questions asked policy on inflatable kayaks? Even one? No?
    Tsk, Tsk faker advocate....you royally lose again.

  10. #20
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Products With "No Warranty" - No Refund, No Exchange, No Repair (As-Is)

    Here, this should help

    Walmart.com - Manufacturer's Warranty

    Faker advocate, so easy to discredit.....too many lies he tells.....tries to pass off his opinions as facts....so sad.

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