
Originally Posted by
Unregistered
I work for Canadian tire, and I admit, the repair only warranties are rediculous. But people are ignoring the facts. There are people here who are simply trying to explain the warranties because they are misunderstood.
Saying the customer service reps have stupid policies is getting old.. The people working customer service don't make up these polices, the manager don't even have any control over them. Actually I know most people at customer service AGREE with the customers and hate all the repair warranties.
I don't agree with the fact that different items have so many return polcies.. 7 days, 14 days, 30 days, 90 days + the fact that it depends on the store, oh and some items have to be returned to the store you bought it from. I understand WHY they have those polices though, and I think thats what employees are trying to show people here.
It's mostly selfishness on the corporations part, they just don't want to lose money.
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