Page 13 of 30 First ... 3111213141523 ... Last
Results 121 to 130 of 293

Thread: Returning Unwanted Goods - CT Has the Worst Policies

  1. #121

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    Dude, you got too much time on your hands. I think Zellers is nearly dead. At least in my town.
    The Angry CT Guy posted two links to Zellers policies.

    Just clarifying for consumers how, even Zellers has better policies than Crappy Tire.

    Along with Costco, Walmart and Home Depot.

  2. #122
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    The Angry CT Guy posted two links to Zellers policies.

    Just clarifying for consumers how, even Zellers has better policies than Crappy Tire.

    Along with Costco, Walmart and Home Depot.
    Really?

    Lots of unopened and unused references. Lots of ID may be required for returns. From lots and lots of retailers. Typical no point post from a faker. Got that call into Ellen yet? Hilarious!

  3. #123

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    Really?

    Lots of unopened and unused references. Lots of ID may be required for returns. From lots and lots of retailers. Typical no point post from a faker. Got that call into Ellen yet? Hilarious!
    Interesting opinions and theories. Too bad they don't stand up to scrutiny:

    So, how do Zellers return policies compare to Crappy Tire’s, for unwanted/unsatisfactory items?

    See Return Policy

    Unopened/Sealed: Applies to “some” items, including digital media.

    This is about the same as Crappy Tire, who require unopened/sealed for “ink cartridges, media, and memory cards, books, DVDs, CDs, mattresses and portable beds”. However, many stores also require unsatisfactory items to be “unopened” or in “sealed” packages, which is much worse than Zellers.

    Unused/Original Condition: Not required.

    Crappy Tire says, “in its original condition”, but the added in-store requirement for “unopened” means it must be “unused”, which is much worse than Zellers.

    In Original Packaging: Not required.

    Crappy Tire requires “in its original … packaging” for all products, which is much worse than Zellers.

    Minimum Time: 30 days minimum (for electronics, seasonal items, and anything not paid for with an HBC credit card).

    Crappy Tire allows only 30 days for electronics, so the minimum is the same as Zellers.

    Maximum Time: 90 days, if paid for with an HBC credit card.

    Crappy Tire’s maximum is 90 days, so this is the same as Zellers if the card is used.

    Personal Information Required: Yes (Name, address, phone number. Photo ID “may also be required”).

    This is the same as Crappy Tire.

    Restocking Fee: “returned items may be subject to a restocking fee”

    Crappy Tire’s site does not mention this, but some stores charge a fee for some items. So, the same as Zellers.

    Other Limitations:
    - None (nothing has to be “unused” or “unopened”.)

    Other Benefits:
    - Return periods increase to 90 days if paid for with an HBC credit card.


    Summary:

    - Zellers is better than Crappy Tire for allowing items to be returned that are opened, used, and not in original condition nor packaging.
    - However, the time limit will be less (30 days instead of 90) if not purchased with an HBC credit card.
    - If Crappy Tire insists on “unopened” for every item, then Zellers is much better.

    - Overall: Zellers has better policies, but for a shorter time.

    Note: this hasn’t been discussed before, but the Zellers site does not describe a “repair only”, “exchange only” or a “no return, no exchange” policy for any defective items, so, customers can get a refund for a defective item.

  4. #124
    Posted by an unregistered user CT Me / Lawguy's Avatar
    Join Date
    Sep 2010
    Posts
    494
    Rep Power
    0

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    I love how you've made your own additions to the policies of CT, instead of comparing what's on the website to what's on the competitors website

    eg. The restocking fee, listed on Zellers, not listed on CT. So you just say oh it's the same. LOL

    No wonder nothing stands up to "scrutiny" you scrutinize these policies yourself, and make modifications so that they either match or are worse. Really, if you're going to play, play fair.

  5. #125

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Interesting comments.

    Of course, the whole point it to help consumers make informed decisions on where to shop.

    Everything was above-board. Nothing was claimed to be on the web site, when it wasn't. Nothing was "modified", as was claimed.

    And nothing that was on the web site was ignored.

    Do you have anything that helps consumers make better choices?

    Do you have any evidence that Crappy Tire never wants to charge a re-stocking fee?

    Any evidence that Zellers always charges one?

    Any evidence at all that would help consumers?

    Or, is this just another case of 'sour grapes', where the Crappy People don't like consumes finding out the truth?

  6. #126
    Posted by an unregistered user CT Me / Lawguy's Avatar
    Join Date
    Sep 2010
    Posts
    494
    Rep Power
    0

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Restocking Fee: “returned items may be subject to a restocking fee”

    Crappy Tire’s site does not mention this, but some stores charge a fee for some items. So, the same as Zellers.

    ********

    You have conveniently added something there that is not contained anywhere in the CT policy. You even said so. Zellers states.
    That's modified so that you can sway opinions your way

    thats not above board, that's a lie!

  7. #127

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Gee, there's stuff missing from the Crappy Tire crappy web site? What a big, shocking surprise, LOL!

    So, consumers aren't supposed to share information that Crappy Tire deliberately hides by excluding it from their site?

    And other stores, who are more honest and upfront about their policies, are supposed to look bad by comparison?

    Well, it's not gonna work, Crappy Tire! You just come across as a bunch of deceiptful whiners, frankly.

    Missing information includes:

    - Stores may ask for a restocking fee, even for unopened packages.
    - Stores may insist on "unopened" packages for every item, even if it is unused and in original condition.
    - Some items are "exchange only", which really means, "no refund if it's defective" - but the site doesn't say that.
    - Some items are "repair only",which really means, "no refund and no exchange if it's defective" - not nothing on the site.
    - Some items are "no refund, no exchange, no repair if defective" - but there's nothing on the site about that, either.

    There's also the statement, "Exceptions include but are not limited to the following", meaning consumers have to take each potential purchase to the Customer Service desk before buying, to see what the real policy is.

    Every.

    Single.

    Item.

    On every.

    Single.

    Shopping trip.

    And when many ordinary consumers, unaware of what Crappy Tire has hidden from them, are unhappy about the crappy policy, they are told:

    "You should have found out about the policy before you bought it".

    Nice cover-up job, Crappy People!

    Pretty bold of you, to complain about consumers who post the truth about the policies your are trying to hide!

  8. #128

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    You have conveniently added something there that is not contained anywhere in the CT policy. You even said so. Zellers states.
    That's modified so that you can sway opinions your way

    thats not above board, that's a lie!
    Oh, so it's a lie to say "some stores charge a fee for some items"?

    Really?

    No Crappy Tire store has ever charged a restocking fee?

    What about all consumers who have reported these fees, on this site and many others?

    What about reports in the media?

    What about the Crappy People who have already admitted it?

    Are they all liars too?

    Get real ..... and get honest about your policies.

    Instead of calling people liars when they tell the truth.

    Geez ....

  9. #129
    Posted by an unregistered user CT Me / Lawguy's Avatar
    Join Date
    Sep 2010
    Posts
    494
    Rep Power
    0

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    I am far from upset about anything yo post on here. All of your personal efforts on here have zero impact on me, my store, my staff and my customers. Really the only people you're "educating" are a couple of other already pissed off consumers who hate Canadian Tire.

    The only items that would commonly be charged a restock fee would be special order auto parts. If something else is being charged, I don't believe for regular daily stocked items at stores they should be.

    However, the point is this...and it takes directly from your points.

    According to your theory, we should add whatever we want to Walmart, Home Hardware, Lowe's etc...
    because at some point, some store, somewhere in the country has charged a restocking fee for an item.
    Even though it's not posted, it has happened before so they are not being up front and honest with their customers.
    See how ridiculous that might seem? Well that's what you just did with Canadian Tire.

    Of course I am not surprised by this as you have gone a step further and added your own lines of clarification to Government rules such as CPA & SGA. You know, items that got missed in the last revision like, it is illegal to repair an item under warranty, or it's a customers choice what they want done with an item under warranty.

    I should check with all of my local police buddies, I wonder if we can just add random lines in to the laws and bylaws of this town.

  10. #130
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Well that's pretty much it in a nutshell. Faker advocate believes that he should be able to dictate what policies he wants and doesn't. Of course, he doesn't own a business or mention any retailer that has an even more stringent return policy (take Apple as an example). Yep, he can't even be bothered to contact one of a myriad of legitimate consumer advocacy groups, media, or BBB to substantiate his ridiculous claims. Now, I wonder why that is?
    Left unchallenged, I can only imagine what he'd spin next. Can't wait for the next booze filled rant! LOL!

Page 13 of 30 First ... 3111213141523 ... Last

Similar Threads

  1. Canadian Tire 777 Upper James, Hamilton, - worst place to shop - scary place
    By Guest-0037 in forum Canadian Tire 777 Upper James St, Hamilton, ON
    Replies: 93
    Last Post: October 28th, 2015, 04:58 PM
  2. Returned goods put back on shelf to be resold (to me)
    By Guest-0291 in forum General Canadian Tire Complaints / Chat
    Replies: 38
    Last Post: June 20th, 2014, 09:02 PM
  3. Worst store even bad for a Canadian Tire
    By Top Gun in forum Canadian Tire 5206 Hwy 69 S, Hanmer, ON
    Replies: 4
    Last Post: October 15th, 2013, 10:54 PM
  4. Sale of Goods Act
    By DavidLeR in forum General Canadian Tire Complaints / Chat
    Replies: 110
    Last Post: November 5th, 2011, 05:51 AM

Tags for this Thread

Posting Permissions