Thread: Returning Unwanted Goods - CT Has the Worst Policies

Wow, The CTer (CTMe/Lawguy/Moaner1) sure did have a lot of time on their hands! They types so much, it has to be split across TWO posts!

Originally Posted by Owner 1

At some point you might start asking yourself a question of reality.

Actually, that's a lot of what goes on here - a search for the reality about policies and practices in the Canadian retail marketplace, including CT's competitors.

And on this thread, it's about the reality of return policies for unwanted goods. See how it works?

But it's funny how often that search is being thwarted by The CTer, who denies the truth, writing mis-information and misrepresentations each time they post here.

Originally Posted by Owner 1

Why is it that the 3 of you CT haters think that you're smarter and more educated on how Canadian Tire treats its customers then the hundreds of thousands of Canadians who shop here daily?

Nobody said we are smarter (misrepresentation!) or more educated (another misrepresentation!).

Regarding the treatment of customers by CT, we are just following a mere fraction of the complaints made by our fellow Canadians. One of the common complaints is ..... difficulties returning unwanted goods.

And I see no evidence posted on the number of Canadians who shop CT daily. But based on the complaints, there are an awful lot who don't know about the terrible policies at CT for unwanted goods.

It is obvious that many of the current shoppers have not yet learned the painful lesson of how difficult it is to return opened, unwanted goods at CT. And that, if they knew how easy it is to return things at CT's competitors, they'd be shopping elsewhere.

Originally Posted by Owner 1

Why is it that you think you know more about our policies and the laws we are governed by then we do?

An interesting theory. An alternative explanation has also been offered: that The CTer actually knows the truth about the polices of CT and the competitors, but is attempting to hide the 'reality', in order to keep more customers from going to their competitors.

But lets assume that The CTer is really totally clued out about the policies at CT and the others. Why attack the consumers who know more than they do? Oh wait: maybe its to discredit innocent people, so that they don't check the many links for themselves, and continue to shop at Crappy Tire. Yeah, I guess that could be the case, LOL!

Beside: anybody who wants to, can check out the many links to the actual polices for unwanted goods, and see for themselves.

It the CTer wants to pretend that CT doesn't have the worst policies around, nobody can force them to be honest, or even just accurate.

Originally Posted by Owner 1

Why do more people come to my store EVERY day to shop and get what they need and/or want, then you've been able to track through a different website in many many months.

Seriously? Every day, there are more people coming than the day before? So last Sunday, they had more people than Saturday? And even more on MONDAY? And then Tuesday, even more? Who is it that isn't in touch with reality.

Besides, we only have The CTer's word to go by - no real evidence.

Assuming that sales are actually increasing, there was some discussion of this recently, here: Will Crappy Tire Survive The Coming Competition?

Oh, and about the number of Boycotters? Nobody ever claimed a couple of consumers with a hobby are going to track them all!

Originally Posted by Owner 1

IT's fairly obvious that you're trying to portray an image that we are terrible at everything we do.

Pretty sure I never wrote that. But there sure are a lot of things CT is terrible at!

Originally Posted by Owner 1

Fine you may attempt to convince whoever all you want, no impact on me.

Interesting that CTMe/Lawguy/Moaner have been posting here for, what? Three years? Longer? And all just as a hobby? When they've got so many other hobbies? Very interesting!

Originally Posted by Owner 1

What's more obvious is this. If we were even close to as terrible as you want us to seem, the related numbers would look something like this;

Not really related to the details of return policies for unwanted goods. Best addressed on Will Crappy Tire Survive The Coming Competition? or on Crappy Tire's Financial State

Originally Posted by Owner 1

I have the answer, i'll save you the trouble. Your goal line for what makes a good retailer, good product, good price, good warranty, good shopping experience, good service etc... is not the same criteria that most Canadians use to make their shopping decisions.

Like I said, this thread is for return policies on unwanted goods.

And, like we've been saying for a while, people are buying things from Crappy Tire on the assumption that the return policies at CT will be similar to those of other retailers. It doesn't help them, when people like CTMe/Lawguy/Moaner try to perpetuate that myth.

So, a consumer might be uncertain about a purchase at CT, but decide to take a chance on it. When they are unsatisfied, that's when they get the big surprise about CT's uniquely bad policies for unwanted purchases.

At least at The Dollar Barn, they have an inkling that the policies might not be a great as the other major retailers. CT has Dollar Barn policies, but still charges Walmart prices (or higher).

This is borne out by the number of complaints we see about the 'can't return if opened' policy, on CT's own web site, as well as others.

Originally Posted by Owner 1

If even a small percentage of Canadians shared your opinion, we'd be in trouble.

Will Crappy Tire Survive The Coming Competition?
Crappy Tire's Financial State

Originally Posted by Owner 1

You're so far into your complaints, that you don't even know what you're complaining about anymore.

If the CTer actually thinks that, then I don't think they have been reading anything posted on this site.

Originally Posted by Owner 1

..... just 3 guys on opposite ends of the Country with a computer and a grudge. That's all you are.

I suppose CTME/Lawguy/Moaner would have to make the same judgment of every single complainer on their own Facebook page.

Canadian Tire Complaints on facebook - People Hate Crappy Tire!

That's a LOT of grudges - is the CTer totally sure that they can ALL be dismissed, Rob Ford style, with just a wave of the hand?

They have a name for that. It's called "denial".

Originally Posted by Owner 1

Hey look, 23 new posts on one of the auto forums I post on. Just since lunch. I think i'll go see what's being discussed in the land of popular and constructive forums.

Makes one wonder why The CTer would spend any time here at all, when they have such a nice Happy Place to run and hide in, away from the complaining voices of all their irate soon-to-be-ex customers.

It must be nice when all the disgruntled people simply boycott them completely - at least then the store is quieter.

And the more people who boycott them, the quieter their store will be - woo-hoo!

One last point: it's not the number of people who POST that matters, here.

It's the number of people who READ!

Originally Posted by Owner 1

Enjoy your hobby, complainers!

And enjoy your trolling!

Originally Posted by Owner 1

Well then it's fairly clear. The three of you clearly know more about my business then I do.

Yes. It's very, very sad.

Unless, as previously mentioned, the CTer is again trying to deceive consumers, to keep their profits up. Just an alternative theory on why the CTer does these strange Rob-Ford-esque things.

Originally Posted by Owner 1

Clearly know more about my competitors.

See above. Either we know more, or the CTer is hiding what they really know.

Either way, consumers can follow the links for themselves, and compare the policies for unwanted goods.

Originally Posted by Owner 1

You are more educated on the laws we are governed by and how they apply to my daily operations.

See the similar answer, above, to the first time last night the CT made the same statement.

What's with all the repetition?

Originally Posted by Owner 1

YOu know more about why customers do and don't shop here, our Policies, are relationships with vendors, our warranties.....

See above. Either we know more, or the CTer is hiding something. There is no Chief of Police here, with a secret video.

Originally Posted by Owner 1

and obviously the three of you know way more then the hundreds of thousands of customers who shop here EVERY day, and overall the millions that shop here regularly. Damn you guys are good hahahahahaa

Hmmm.... I detect a note of sarcasm!

(And I'd like to see some proof of this 'math', for a change.)

But, yes. We and all our fellow boycotters (whether included in our humble little tally or not) have taken the time to learn about the various policies.

And then made the only logical conclusion: to not shop at The Red Triangle of Crap.

(Although some have decided that it's still safe to buy engine oil and dish soap there.)

Originally Posted by Owner 1

Now really, does that make any sense?

Yes, indeed it makes sense!

Any other questions? Anything?

Originally Posted by Owner 1

Put on your reality brain for a second, think really hard about the nonsense you spew. Just because you are well spoken and use big words doesn't mean you know what you're talking about lol

Indeed.

It is the researching into the policies and CT and at other retailers that means we "know what we are talking about".

Evidence that anybody can look into, if they want to.

Or, they can just offer blanket denials, Rob-Ford style.

Originally Posted by Owner 1

3 guys in different areas of the Country with computers and a grudge. That's all you are to me. That's all you are to the general consumer. That's all.

What's with all the repetition?

What's with all the repetition?

Is CTMe/Lawguy/Moaner1 running for mayor, someplace?



Hey - maybe we'll someday get a big "Rob Ford" reveal:

"Yes, our policies are the worst in Canada. We do it to keep our profits high."

But don't count on it.

CTMe/Lawguy/Moaner isn't as honest a Rob Ford.