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Thread: Returning Unwanted Goods - CT Has the Worst Policies

  1. #221
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Oh, what's REALLY hilarious about Angry Sangria Guy?

    This was supposed to be some big and bad "Oooooh, Canadian policies are getting worse" story.

    Ha-ha! Total fail!

    If anything, it suggests the opposite: that Canadians are over-due for some American-style return policies!

    (But I DO feel bad for the Americans, though. They've been getting spoiled compared to us - but I can't help but feel bad for them, with such a lenient.)

    Now, wouldn't it be great if WE could have their 'reduced' return period of .... "any time for a full refund".

    That would be SO AWESOME!

    Imagine how much MORE business would lose to Costco Canada??

    We should all thank Mr. Angry-Sangria-Guy for pointing that out to us!

    LMAO!

  2. #222

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by 1wildhorse View Post
    hmm so costco has reduced the time to take back stuff IN CALIFORNIA to 90 days,and is extending their warranties to cover these appliances to 2 years and you think thats bad?you buy a similar product from CT you dont even get one HOUR to bring it back if its out of its box.....
    and i took the time to read the sears policies.bearing in mind this is a mainly delivery service,i dont find their returns policies that bad apart from the $75 fee on large goods.nothing about a repair only policy on many of CTs products.in fact the only non return for such items seems to be for FLOOR models,which in many cases are alredy damaged cosmetically in some way.again nowhere near as bad as CT.better examples please sangria
    Was not about the return policy. It was about people commenting on how others abuse generous return policies which ruins it for the rest of consumers.
    As for Sears, that was their new customer satisfaction policy. Does not cover used items. Does not sound like that would satisfy ct8tr or CTgallenger.

  3. #223

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    um our main gripe(or mine is anyway) is about products that are defective from new.obviously you have to use them to determine they dont work properly and as far as i can see sears doesnt have a repair only policy on these items.maybe after 30 days it would be a repair but not within a day.....and if you use something and find out it doesnt serve the purpose for which you bought it for?i never had a problem with any of the other main retailers.canadian tire on the other hand....check out the snow blower thing TODAY...thats the kind of customer DISSATISFACTION we are making people aware of....

  4. #224
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Interesting diversion, about what some motor-heads think about next-year's change to a U.S. retailer's policy for electronics.

    Sounds like they'll discuss anything at all on that site - makes me wonder why Sangria-Angry-A is even on this site, since that other one is so awesome.

    Oh, wait: you can get kicked off that other one, if you try to pull their favourite kind of sh*t over there - LMAO!

  5. #225
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    It's always fun when a CTer initiates a head-to-head comparison between their policies, and those of superior companies.

    But this Angry-Sangria thing sure broke some records, saying, "No! No! I never wanted you to compare our Policies! Stop! Stop! You'll see how much ours sucks!"

    LMAO!

  6. #226
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Woo-hoo!

    Another chance to point out how much CT sucks, for unwanted merchandise!

    And to rub the Angry-Sangria's nose in all their misrepresentations!


    Quote Originally Posted by Sangria5 View Post
    You might want to read this

    https://secure.sears.ca/content/cust...livery/returns

    Satisfaction guaranteed but what is that "unopened" part all about then?
    What about the long list of exceptions?
    Why the mention of warranties?

    Does not sound like I can get satisfaction if I use it and just don't like it. Not that it matters, Sears just announced closing several flagship stores.
    That "unopened" part?

    It only applies to software. Pretty common. Ditto for any digital media, actually. It's a copy-right thing.

    Nice misrepresentation, there! Just like the old Angry CT Guy days!

    But what about Crappy Tire? What things have to be unopened if you want a hope of returning them?

    Everything that comes in a package!

    LMAO!

  7. #227
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Sangria5 View Post
    You might want to read this
    What about the long list of exceptions?
    Why the mention of warranties?
    Exceptions?

    Just the usual: gift cards, customized items, etc. Actually, Crappy Tire's list is LONGER, LOl!

    And warranties? I don't see anything on there AT ALL about warranties. But CT? Just about everything they sell is non-returnable, and if it's defective, it instantly defaults to a manufacturer's warranty!

    Thank you SO MUCH, S-Angr-ya!

    You made my night!!

  8. #228

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Sangria5 View Post
    It was about people commenting on how others abuse generous return policies which ruins it for the rest of consumers.
    An interesting theory.

    So, customers are to blame for Crappy Tire's decision, to impose the worst return policies among all the big Canadian retailers, huh?

    Makes me wonder: how is it, that these 'abusive' consumers, somehow only went into their local Crappy Tire store, to inflict their abuse and exploitation upon poor, old CT?

    And when Ol' Crappy slammed the till shut a few years back, where did all these 'store abusers' go to? Did they suddenly clean up their act? Suddenly fork out for Costco memberships? Or was this around the time Walmart came to Canada, and all the abusers start 'renting' things there?

    No, it just doesn't make sense, that this store-destroying flock of nation-wide abusers somehow disappeared, or were somehow misarmed by Costco/Walmart et. al.

    What does make sense? Crappy saw a chance to screw over their once-loyal Canadian customers.

    After all, nobody would notice at first, right? Crappy would keep their new policies under wraps. In fact, they'd leave that big "Easy Returns, Keep Your Receipt" sign up on the wall, to avoid suspicion.

    Because people wouldn't find out right away. Not when they are in the store aisles. Not when they go on the web site (if they even GO on the site). Nope, people wouldn't find out until to was too late: until the purchase was made, the product failed, and they went to the returns desk.

    That's where you'll see many stores have a new sign. One about a different kind of abuse: verbal abuse from angry customers who are being told for the first time, that the store they once trusted, no longer stands behind what they sell (i.e., no longer cares about Customer Satisfaction), and is cheating people.

    Those new signs? They warn the soon-to-be-ex-customers of the actions the store will take, if the cheated customer lets their sense of betrayal overwhelm them.

    And now, the final insult.

    The horrible policies, that people are discovering, once it's too late?

    The store is going to blame you for that, too.

    Nice job, Crappy People!

  9. #229

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    thats the thing sangria if you want to make points about how bad other stores are,believe me we DO read things through and we DO compare.and nothing youve said so far does anything other than to prove our point that CT has THE WORST policies of any major retailer in canada.

  10. #230
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    The Angry Sangria Guy posted so much crap last night, I realized this morning we are still catching' up!

    Quote Originally Posted by Sangria5 View Post
    As for Sears, that was their new customer satisfaction policy. Does not cover used items.
    Well, lets have another look.

    https://secure.sears.ca/content/cust...livery/returns

    Here are some words you will NOT find there, for in-store purchases:

    - unopened.
    - unused.
    - original condition.
    - resellable.

    So, yet another attempt to make it look like other stores suck as much as Crappy Tire does.

    Nice try, Angry CT Guy! Welcome back!

    (I see they've finally dropped this pretence of being this babe-in-the-wood, doe-eyed innocent, who is just asking naive questions: "Gee, don't they all suck as much as CT does?"

    LMFAO!
    Last edited by CTH8R; December 2nd, 2013 at 06:29 AM.

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