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Thread: Returning Unwanted Goods - CT Has the Worst Policies

  1. #31
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    Welcome to the site! I see you've 'met' the self-appointed CT Liar/Rep. You can pretty much disregard anything they say - it's either a pointless insults or a lie.

    For a list of their most-common lies about stores and retail in general check out this thread: https://www.canadiantiresucks.net/ge...lies-here.html

    I noticed you mentioned defective items. I agree with your sentiments, but this thread is about the return of non-defective items, and ones that perform their intended function. CT is allowed to set their own policy for this, but they need to be honest about it. As you've noted, all other major Canadian retailers have far superior policies.

    For defective/non-performing items, at least in Ontario, consumers are entitled to a refund, or an exchange (if they prefer), due to the Sale of Goods Act and Consumer Protection Act of 2002. See this thread for details: https://www.canadiantiresucks.net/ge...goods-act.html

    If a defective/non-performing product happens to have CT's rip-off "repair only" policy, the same law applies (refund or exchange, customer's choice). More details on what's been called the "Simoniz Scam" are here: https://www.canadiantiresucks.net/pe...oniz-scam.html, and here: https://www.canadiantiresucks.net/ge...-exchange.html.

    Happy reading!
    Don't forget to also check out this:
    http://www.sse.gov.on.ca/mcs/en/Page...andise_Refunds
    and this
    Deposits, Refunds and Exchanges - Canadian BBB

    Faker advocate will be calling these misstated or lies....but you'll be wondering how come faker advocate doesn't provide evidence of that....I mean, after all one is actually the Ministry's own site and the other is the Better Business Bureau. Shouldn't they be relied upon more than some anonymous poster on a sucks.com site? LOL

  2. #32

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Not sure what the CT'er is trying to prove. On this "Unwanted Goods" thread, it's already been agreed that stores can set their own policies for non-defective items that are fit for their intended purpose. I sure hope the self-appointed CT Rep isn't wasting time trying with proof of something that's already been agreed to!

    The main thing customers want is to be given honest, truthful information, but we don't get much of that at Crappy Tire. Check out their web site, and read what it says about unwanted items (i.e., non-defective and fit). It doesn't say that everything has to be "unopened", but that's what happens in some stores. Pretty deceptive - consumers are given the advice of checking the web site, but then they find out the information there is misleading and inaccurate. How can CT get away with that?

    Sure, the site says there are "exceptions" and that some items must be returned "unopened", but that mis-leads consumes into thinking that some can be returned "opened", as long as they are "in its original condition". Customers get a surprise at some stores when they are told everything has to be "unopened". Sounds like an 'unfair' practice to me.

    Then there's the in-store suprise of adding "unused" to the requirements. Nowhere on the web site or on the receipt is this stated. Another deception and unfair practice.

    (By the way, you won't experience crappy policies like this at any other major Canadian retailer - just Crappy Tire.)

    It would be at least honest and truthful if the stores posted signs warning customers that the store wasn't going to follow CT's own crappy policies. But that would be too much to expect from the deceptive and deceitful people at Crappy Tire.

    Oh, and the links the self-appointed CT rep provided?

    Go ahead and try to click on that first link. It doesn't go anywhere - I guess I'm not allowed to call that "misstated", huh? LOL!

    Yes, the - CT'er love to post incorrect or out-of-date information. Nice attempt to cover themselves ahead of time. Hilarious!

    The other link is to out-dated information. It's been brought up so often, it has it's own "Lie Number", LOL. Yes, the self-appointed CT Rep was a real clairvoyant, to predict that someone would point this out, yet again. The full story is here: https://www.canadiantiresucks.net/ge....html#post3773.

    If you want to see some up-to-date and accurate information, check out this thread. 15 or 16 links - and they all should still be working, LOL!

    By the way, if you want to see the full list of the dozens of lies the self-appointed CT Rep routinely posts, check out this link:
    https://www.canadiantiresucks.net/ge....html#post3772

    Happy reading!

  3. #33
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Yes that's right folks, welcome to CanadianTiresucks.net
    where customers get to select their own warranty and returns policies.

    Don't like the 2 year warranty, make it 4.
    Lost your receipt? No problem, you can return it for cash. You say so
    Spent 2 grand on a lawn tractor and can't get it to start? Don't have it checked my a professional for spark plug or air filter maintenance, bring it back to the store, you get a new one on the spot. it's only been 3 years, and it's covered for 4.

  4. #34
    Senior Member CTH8R's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    The CT people sure do get confused easily, now don't they?

    Consumers have been writing about return policies, and somehow the CT'ers go off on a tangent about manufacturer's warranties. Seems to happen a lot with them!

    I think it's built into their thinking - CT is the only Canadian retailer we've seen, who try to make some kind of strange connection between the two, when dealing with defective products.

    (Heck, if they want to tie their return policies to the phases of the moon, that's their business. Just as long as they are honest and truthful about it, and abide by the law - that shouldn't be too much for us to ask for, now should it?)

    Fortunately for consumers, we are able to be clear on the 'subtle' difference between a store policy, and a manufacturer's warranty. I guess that's because we shop at other stores - hopefully more and more, as we learn that CT has the crappiest policies out there.

    For more details on defective items (and the laws regarding consumer's right for refunds and exchanges) see the links at https://www.canadiantiresucks.net/ge....html#post3613.

  5. #35

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Lets not lose focus:

    1 - CT has the worst policies among major Canadian retailers for the return of “unwanted” items. Most will take back open packages, and even used items. Instead of informing consumers of these changed policies, the signs and web site say, “Easy Returns – Keep Your Receipt”, and say you have 90 day.

    2 – CT stores may not follow the written policy, and may require all items be “unusued”, even though this isn’t on the web site or receipt. These stores may not have posted any notices about this additional requirement.

    3 – CT stores may insist that all items must be “unopened”, even though this is listed on the web site as an “exception”, and these stores may not have posted any notices about this being the rule for all items they sell.

  6. #36
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    Lets not lose focus:

    1 - CT has the worst policies among major Canadian retailers for the return of “unwanted” items. Most will take back open packages, and even used items. Instead of informing consumers of these changed policies, the signs and web site say, “Easy Returns – Keep Your Receipt”, and say you have 90 day.

    2 – CT stores may not follow the written policy, and may require all items be “unusued”, even though this isn’t on the web site or receipt. These stores may not have posted any notices about this additional requirement.

    3 – CT stores may insist that all items must be “unopened”, even though this is listed on the web site as an “exception”, and these stores may not have posted any notices about this being the rule for all items they sell.
    Correct....the try me out store is not CT. The borrow it for the weekend store is not CT. The use it and return it store is not CT. The lie and say it's defective because you no longer want it store is not CT. The I didn't follow the directions and broke it, so I want to return it store is not CT. The I ripped the packaging to shit and want to return it store is not CT.
    Yes folks, when you want to purchase used items, please go to Walmart. LoL!

  7. #37

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    We've been through this before.

    And we've heard the CT vulagrity before, too. Nice way to represent their business, LOL!

    No consumers have said they want to just borrow things for the weekend. Everyone agreed that consumers should not do this.

    (This is just a way for CT to dodge the issue of their poor policies, which they don't even follow.)

    No consumers have said they should get a refund or exchange if they didn't follow directions and broke something.

    (This is just a way for CT to dodge the issue of their poor policies, which they don't even follow.)

    No consumers have said they should be able to damage the packaging, then change their mind.

    (This is just a way for CT to dodge the issue of their poor policies, which they don't even follow.)

    But every other major retailer wants their customers to be satisifed. CT doesn't care about their customers, clearly.

    CT is really just the "we have your money and don't want to give it back" store.

    And they'll say just about anything to get their way.

    That's fine, as long as the stores clearly state their polices, and then stick to them.

    But CT doesn't do that. They hide their policies, then fail to even follow them.

    Don't forget: CT has the worst policies among major retailers.

    No matter how hard they try to justify themselves.

  8. #38
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Gotta luv this

    Woman banned for life from all Walmart stores in the U.S. | Sympatico.ca News

    I don't think the world is ready for assholes to piss in our cornflakes. Lol.

  9. #39

    Re: Returning Unwanted Goods - CT Has the Worst Policies

    You might want to create a thread about coupons in US Walmarts.

    But this thread is about returing unwanted goods in Canadian Tire.

    Just sayin'.

  10. #40
    Posted by an unregistered user Guest-0515's Avatar
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    Re: Returning Unwanted Goods - CT Has the Worst Policies

    Quote Originally Posted by Unregistered View Post
    The way i read that is actually a retraction of previous statements made by ct haters. It has been stated over and over that "consumers are entitled to a refund by law" - and now thank you for posting the truth which is a retailer does NOT have to offer a refund by law. Thanks for your clarification and honesty. it's about time

    It's unfortunate that shortly thereafter you've chosen to embelish some findings, and speculation
    "Treat EVERYONE like a criminal" - yes every return at every store every day. --
    "routinely viewed as liars by staff and Management" lol routinely? yes we put that in our employee handbooks. nobody is honest, treat them all like liars.
    "borrow it for the weekend store" - Happens about twice a week in most stores. reality. Prime example a guy came in yesterday morning, bought a pipe wrench and a couple of fittings. Was back in 2 hours, said he didn't need the wrench to do the job and asked for his cash back. Despite the fact there was marks on the wrench including a bit of paint likely from the old pipe, and galvined shavings from what he had bought. - It happens and we protect ourselves from it. Don't blame us because roughly one in 1000 consumers does something crooked.

    This would mean that 999 people pay the price becuase of 1 person. This sounds like communism. New name - Canadain Communist Tire

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