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Thread: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

  1. #101
    Senior Member CTH8R's Avatar
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    Canadian Tire sucks at auto batteries:


    Leandro Don Phederrico i think canadian tire is not respecting the garantie on batteries,there are many stories happening ,recent one from laval store on robert bourassa,8 month battery had to call towing 4 x,and they will not change or reimborse,they have installed a wrong size battery ,but will not admit,so i wish u close ur door let the americans come in and respect ,like costco 100% reimbosement 12 months,u get lost

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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    From CT's fb:


    Gary Connors I just got ripped off, again, by the Ottawa store. Had a new battery installed in July, it was junk, cost me over $150 to have it replaced..??!!??

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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    FB:

    Catherine Anthony Harris I use your service for everything for my car and was highly disappointed at the poor service I was given today after being told that my battery that was sold to me in March was the wrong one and the service manager made a sexist remark to me after I requested that I be credited for the service charge for a new battery and charged me double the original invoice without getting my approval for the charge.


    Catherine Anthony Harris Thank you and I have emailed customer service I will be calling on Wednesday when your CS reopens and if I am still unhappy I will be going to my local paper

  4. #104
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    Facebook:

    David Rodger Canadian tire what a farce. I had a problem with returning a car battery. They sent me a letter apologizing for my problems returning my bicycle.

  5. #105
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    F/B warning:

    Gary R Valois Do Not Buy Any Battery From Canadian Tire The Warranty Know Good If Frozen Don't Waste Your Money On There Battery...........Gary Valois

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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    Note: this comment has now been deleted by Canadian Tire from their Facebook page ... we've been told it counts as "maintenance", to delete negative comments. Way to 'solve' that problem, CT!

    Quote Originally Posted by CTH8R View Post
    Gary R Valois Do Not Buy Any Battery From Canadian Tire The Warranty Know Good If Frozen Don't Waste Your Money On There Battery...........Gary Valois
    Last edited by CTH8R; January 26th, 2013 at 12:57 PM.

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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    Recently, Canadian Tire decided to spam Canadians with ad's for bicycles on their Facebook page. Canadians gave them a big ear full of horror stories of poor sales, service, warranties and returns.

    Today, Canadian Tire decided to advertise automotive batteries - but apparently without the spam. The result? Not nearly as many posts - and only a couple of compliants:


    CLaudette Furrer No, actually "you" don't, my less than one year old Canadian tire battery is DEAD, DEAD, DEAD!

    Mark Miles My Canadian Tire battery with 3 yr. replacement warranty, 9yr total warranty, dead after 3 yrs., 1 month. I went to Canadian Tire for warranty service and was told they would have to keep the battery for at least 1 day, maybe 2 to "test it", really helpful guys considering that would leave me without a vehicle for the time you had the battery, and how am I supposed to get it there? I feel you have a warranty that is basically unusable! I bought a replacement at Walmart, Thanks Canadian Tire.

  8. #108
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    I see Eddie B. is still active on CT's Facebook page. He responded to a new thread pushing their automotic electronic products:


    Eddie B we have you covered?If so why did i have to bring my car somewhere else after you guys claimed it was fixed?IF you had me covered why after i was promised a refund did I never see any money?If you had me covered i would have got a phone call or email like this facebook page promised.Its all talk they will take your money then tell you its your problem.Good luck if you buy anything from them.

  9. #109
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    The F/B thread on CT battery-related products is a great source of information ... about how much they suck!


    Andrew James Booster packs suck from CT I bought one and it won't hold a charge and when its full it won't boost my vehicle either. When I sent an email to customer service at head office they just brushed me off like it was something I was doing wrong.

  10. #110
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    Re: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

    Not much on battery issues - maybe due to warmer weather?

    Minh C.: I bought the car battery about 2 years ago and it is still under warranty (8 years warranty as they said) . last night I have the problem to start my car. it did not boot up so i had to ask the taxi driver to help me to boot it up and had to pay $ 10.00 each time total i had to pay $30.00 because after i turn my car off i wont turn on . i need 3 times to boot up. to day i brought my car to canadian tire shop where i bought the battery at St. Clair and weston . i ask them to check it and the manager at the auto shop name Robert. told me that he go to charge me $19.00 for checking the battery and cost of replace the another battery is $35.00. i told him give a break because I paid $30.00 for defect battery from your shop. he said he dont care. i have to pay for what the store policy made. it makes me mad. because i trust the product of canadian tire and i have to pay for the consequences. you know what they said the battery is warranty for 8 years when i bought it. you know what he said he dont care if you dont like it call the canadian tire complain. that is the nice !!!!!! attitude right ?. i would like the right canadian tire answer ?

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