Thread: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

Sadly typical customer service ....


Dean C.: dear canadian tire estevan
i purchased a battery for my car in 2011 i tryed to return it yesterday cause it woulnt take charge i couldnt find the reciept so they charged me 70.00 to get a replacement for a 3 year free replacement battery so i go to pay for it NOTE CREDIT UNION DEBIT CARDS DONT WORK THERE go to atm go back pay then denise finds the reciept i go back for refund today the lady rolls her eyes and says cant do it today come back tommarow ????????????wtf canadian tire estevan sucks balls
Like · Reply · 5 hours ago

Jerry R.: I bought a battery with a lifetime warranty I had problems & when I tried to return it I was informed it wasn't a lifetime warranty! Even having the warranty to show they refused to honor it-one of many reasons I refuse to shop at Canadian Tire

Brad G.: its always bullshit with Canadian tire batteries there all fucking garbage all of them!

Erin D-T.: I had to pay for my battery replacement while it was still well under warranty! That is where my frustration lies... I am 38 years old and have given much business to Canadian Tire...now their character and trustworthiness is lost with me...sad really! I feel like I have been scammed! Warranty does not mean anything to them!

Tracylynn A.: I totally agree with you on the Battery issue, I to was ripped off and will never ever bye another one from them

Self M.K.: Went to get a battery there today on 2360 eglinton ave. west & asked politely for someone to just loosen the battery cables to put my new battery & they said they'd have to charge me the hourly rate.(just to loosen a battery cable) & I even said if do it myself because those guys there know nothing anyways.

Chase B.: Also charging my grandparents $280 for replacing a warranty battery because it takes 4 hours of labour? I took it out and put it back in in 45 mins even having to get at it through the wheel well. Here is an idea. Train your staff and hire actual mechanics and not highschool kids that mechanical background is shop class. Never will I ever get anything done at any or your stores again. If I had a choice between you guys or fixing my car myself I'd make do with the crescent wrench and tape I have in the trunk of my car. And stop gouging the elderly! I could have pulled that condescending prick across the counter after how he talked to me about how much it would cost tor that battery job like I was some child. Next time the battery comes.back through the window

Ryan W.: What about car batteries? If you buy the battery for $120 and you bring it in for replacement, they charge you the difference because the price has gone up. Come on... If you buy a new car at the dealership and take it in for repair under warranty, do you pay the $5000 that the cost of the car has gone up since you purchased? It's sickening.

Self M.K.: They tried to charge me just to loosen my battery cables because I bought a battery from them & wanted to switch it.I even said I would do it myself & no one would help until I opened my wallet.I called CAA instead while my car was parked directly in front their automotive centre.2360 Eglinton ave west.