Thread: Buying Batteries From Canadian Tire - Warranty Issues, Etc.

Wayne C.: outta 4 new batteries from Canadian tire ,all 4 went back the next year ,frozen at 25 below,bad batch I guess

What Mark thinks of the Icy Truck spam:


Mark N.: Really nifty idea CT folks.
However I still will never buy another one of your batteries.
It's not because they are any worse/better then anyone else (although having a premium 'spiraltech' fail in 3 years is rather special). It has to do with your terrible warranty policy on your batteries. I understand the requirement to protect yourselves from fraud. But having experienced AND watched your staff refuse to honour the warranty on a motomaster branded battery with the date of manufacture clearly printed on the unit without the original receipt is terrible. I buy from a local battery shop with a smaller selection, but record keeping that favours the customer (rather then investors).

Delia G.D.C.: That is crap...I had my battery changed last January 2013, today my truck won't start. And the battery they gave me, the positive is too loose. Doesn't look to be the right battery they recommended and installed. I had a new one from another store installed, and it starts easily. The crappy one is only one year old, still under warranty but not changing it with another crap. Sorry.

Scott B.: WELL YOUR BATTERYS SUCK!!! Brand new and won't start!!!!!

Icy Truck:

Thomas S.: Anybody else realize that ice is an isulator.... Also.... How do we know if that truck wasn't running for an hour before they shut it off... One more thing... It's a brand new truck too.... Try it on and older truck with less Compression and the kind of truck that literally depends on a battery

Troy S.: Not really sure of the point of the ice truck, aside from looking interesting. If you think critically about it, the ice would act as a good insulator, and inside the truck it would be closer to 0 degrees, or the temperature of the ice. The battery should be expected to work fine, and the engine should be easy to turn over, under those conditions. I suggest putting a traditional truck into a freezer at -40, then start it, and this would then impress me.

Icy Truck:


Christian D.: Already went to CT to for a bad battery checkup. They wanted to change my starter... I purchased a new battery and solved the problem by myself. Be carefull with CT.

I bot an "Eliminator" 10-3400-6 in Dec 2010. The FREE replacement warrantee is over but I still have 6 yrs added on as the deprecation warrantee. Here it is Jan 1 the truck doesn't start the battery is kaput. So I charge it up for a few hours (still no go) So I put the charger on and leave it for 12 hrs. My car in the mean that battery being the original is kaput also (9 yrs old) so I buy one from a local auto parts store. Back to the ctc. I go to ctc on Friday the 3rd. The fellow checks the battery and says its okay (yes I thot it was as I charged it for 12 hrs) but the charge won't hold, next cold day I will stuck again somewhere far from home. He putts around with it talking away in French which I don't understand and he's not going to speak to me in English because this is quebec and he doesn't have to. Anyways I get another lad to translate what this French lad has said with a big grin on his face. I do get another battery of the same ctc number, pay just under $50. The explanation I understand is yur charged from day one at $1.00 per month for a total of $36. for the 3 yrs after that date if u return it for replacement you pay the $36 plus some other fee plus tax comes to just under $50. and ur new warrantee starts all over again from the date u receive your replacement battery. It's cute to say the least but really no one expects anything for free and ctc isn't going to loose either.. am I pissed?? Not really but I'd appreciate a little more politeness but this IS quebec one cannot expect too much. But I will be doing any business in future with ctc at a different store.

fred please learn.one store is just as bad as the other.please dont deal with any of them.....i was going to say a little rant as it happens so where better.mr owner sangria whoever the fuck you are,your stores stink.your policies stink.and thats why brick by brick you WILL go under.you can try to defend such crappy and bullshit policies as much as you like but all of your arguments are groundless and without weight.you are the worst chain it has ever been my misfortune to deal with(thankfully no longer i learnt my lesson).i hope everyone takes your horrible chain to small claims,and brings you down.merry 2014,lets hope by the end you arent spouting nonsense about what your profit margin is anymore after treating your customers so fukkin horrible.you deserve everything that is coming to you.

CT is using the Icy Truck to promote their batteries.

But how well did Nikky's battery perform?


Nikky E.: I just wanted to say I got a car battery 2 and a half months ago here in Saskatchewan we had -56 weather and my car was plugged in but battery froze and the Canadian tire here refused to take it back cause they said it was my fault I didn't know I controlled the weather but I can tell you im never going to get a battery from there again