CT Challenger
New member
But still, credit or no credit.. that was a return that should have occurred without question.
It's very common for Crappy Tire to pull this kind of stunt.
They'll make all kinds of promises to customers, then turn their back on them if something goes wrong.
So many examples.
In this case, 3 employees said the tree was guaranteed. They said this knowing that the store would lose money if the tree died, but they just wanted the customer to buy 20 of them. Then, when one of the 20 dies, then naturally didn't want to lose any money, so they threatened the customer. That's how it goes.
It's not even just one crappy store with greedy and angry staff. No, it's the whole chain.
Look at the policy statement posted at Customer Service: "Easy Returns - Keep Your Receipt. 90 days". Naturally, customers think if they don't like the item or if anything goes wrong, they have 90 days to bring it back. So, they buy things, thinking they are protect. But when the customers come back with defective items, or things that just aren't working out for them, that's when they are told about all the crazy policies, that no other store has.
Some Crappy People have written that it's just laziness or spite on the part of the store staff. But it's clearly just simple greed, as the owner/dealers have confessed here many times.