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Thread: CT employee's rudeness

  1. #31
    Posted by an unregistered user Guest-0539's Avatar
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    Re: CT employee's rudeness

    Good recap ! Now everyone knows what had happen . Great job.

  2. #32
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: CT employee's rudeness

    I certainly second the notion that the rantings and ravings on this site are OVERLY bias. If you're a hater of someone or something, you will inevitably look for things to pick on. You could easily gloss over 20 things that are right to find the one that is wrong.

    Comments such as "this is common and happens all the time, can't fix a car" etc... proves that this thinking (or lack of thinking) is not objective or clear in any way or form.

    Lets say my store rings through 700 customers on an average day... one or two of them might voice a beef of some sort. Multiply that by 480 stores across the country. Given store sizes etc.... my rough math would be that somewhere between half a million and three quarters of a million transactions PER DAY go through a CT till (and that's probably a low estimate) Some beefs are legitimate, some are not.

    if you want to think objectively and use this site for something other then being a whiner, look at some real statistics and you'll see that most customers leave Canadian Tire store satisfied, and they return.

    To all of you CT Haters, at what point do you start to look at things realistically. You don't know what goes on every day, every transactions. You ignore the facts taht other retailers have the same complaints. Hot topics like your claimed ILLEGAL repair policy have been killed and buried because you were wrong.

    Warn your friends, warn your neighbours...they probably just see you as a whiner, just like we do.

  3. #33
    Posted by an unregistered user Guest-0539's Avatar
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    Re: CT employee's rudeness

    Don't be so negative, people just want to see store 164 improve. as you say, your store still have some satisfied customers, people do not want you to lose them all.

    Finding excuses for your errors will not help , accept them, rectify them, and resolve them is the right direction.

    Don't refer to your customers as haters, they are doing their best to help you to succeed.

  4. #34
    Posted by an unregistered user Guest-0276's Avatar
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    Re: CT employee's rudeness

    yep that's right, everybody else has it wrong and are a bunch of whiners. CTV, APA and CBC are a bunch of whiners as what they're showing isn't the truth, only where telling the truth. Trust your canadian tire guy. Only .0001% complaining, I can show you the stats. 50 000 workers 5000 stores and millions and millions of shoppers every week can't be wrong.

  5. #35
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: CT employee's rudeness

    Quote Originally Posted by Unregistered View Post
    yep that's right, everybody else has it wrong and are a bunch of whiners. CTV, APA and CBC are a bunch of whiners as what they're showing isn't the truth, only where telling the truth. Trust your canadian tire guy. Only .0001% complaining, I can show you the stats. 50 000 workers 5000 stores and millions and millions of shoppers every week can't be wrong.
    Although you're clearly being sarcastic, you're actually correct.

    Don't forget that the automotive investigations which have been ongoing for many many years show more then just Canadian Tire and show similar results long term for small independants, national chains and OE dealers.
    You can pick on Canadian Tire all you want, but you're only telling one side of the story.

    Ditto for general consumer complaints. they exist for everything from restaurants to retailers.

  6. #36
    Posted by an unregistered user Guest-0539's Avatar
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    Re: CT employee's rudeness

    When a complaint occurred, some unfortunate soul have already sufferred. usually is an after fact scenario, and no supperman around to push back the earth and do it again.

    Let us look at these complaints from a positive point of view. Let us hope companies do improve afterward.

    Yet CT, unlike other companies, it is really going down the hill.

    Its share price on 2006-03-01 was $135.oo, at its high, today 2011-08-16, it is $66.67 with a trading volume of only 410 shares, extremely low in that price range shares. More scary, it start to go down the hill from year 2006, not from the economic downturn occurred in 2008.

    If CT, especially management, still arguing these complaints with their side of stories , it probably will eventually be out of busness soon.

    It has nothing to do with these complaints, it is their decision to be stagnant.

  7. #37
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: CT employee's rudeness

    Quote Originally Posted by Unregistered View Post
    When a complaint occurred, some unfortunate soul have already sufferred. usually is an after fact scenario, and no supperman around to push back the earth and do it again.

    Let us look at these complaints from a positive point of view. Let us hope companies do improve afterward.

    Yet CT, unlike other companies, it is really going down the hill.

    Its share price on 2006-03-01 was $135.oo, at its high, today 2011-08-16, it is $66.67 with a trading volume of only 410 shares, extremely low in that price range shares. More scary, it start to go down the hill from year 2006, not from the economic downturn occurred in 2008.

    If CT, especially management, still arguing these complaints with their side of stories , it probably will eventually be out of busness soon.

    It has nothing to do with these complaints, it is their decision to be stagnant.
    Going out of business soon? They just got regulatory approval to buy Forzani group for over 700 million, all cash offer. You really need to get educated.

  8. #38
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    Re: CT employee's rudeness

    Buying Forzani does not mean anything.

    What is important in a business is their market share within their own business nature. The fact is their market share is indeed diminishing. It is a shame , but unfortunate.

  9. #39
    Posted by an unregistered user Guest-0276's Avatar
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    Re: CT employee's rudeness

    Quote Originally Posted by Unregistered View Post
    Going out of business soon? They just got regulatory approval to buy Forzani group for over 700 million, all cash offer. You really need to get educated.
    Crappy tires bought a crappy sporting goods store. woohoo. Just like all crappy tire owners are all millionaires, they can't prove it but you have to take them on their "word" for it just like their return policies. Martha Billes is also mega mega rich. So rich that she's NOT even in the top 100 richest canadians, this year, last year, the year before etc. Earlier this year somebody compared the market cap of Lulumon to Crappy Tire and lulu was worth more by few hundred million. Now lulu's worth 1.25 billion dollars more. CT's market valuation also went down by a few hundred million during that time. CT's a winner! I'm educated all right.

    Now we have CT dip shits sweating us over a sporting goods "all cash" purchase that CT toady's are bragging is a "winner". Hey didn't these dorks lose a few hundred million in the US and get sued for at least that much by the dealers. Ya ya but what do I know?

    Let's see forzani's sp hasn't been that spectacular and averaged $14 per share, $15 and change before they bought it. CT business guru mega mega money men offers $26.50 per share in what still is a very soft sputtering economy representing a 73% premium for it. Oh did I mention that borrowing is still cheap and they could've leveraged it, instead of using cash which could've been...oh never mind. I'm educated all right and doesn't take a genius to figure that out.

    Lots and lots of Zellers around the corner or even next door to Zellers. Uh oh, Targets coming to town. I think me and a few more canadian smart shoppers will start checking it out. Got screwed over at CT? They lied to your about a return policy, cash refund, simoniz pressure washer ? It's your fault! Life ain't fair. That's what you get for shopping at CT. Now learn from it and do your shopping elsewhere. Take your friends and family with you. Shopping should be fun and hassle free

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  10. #40
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    Thumbs down Re: CT employee's rudeness

    Quote Originally Posted by Unregistered View Post
    Going out of business soon? They just got regulatory approval to buy Forzani group for over 700 million, all cash offer. You really need to get educated.
    Maybe CT, the corperation, really eager to get out of this business through switch to some other name, althought it is not a good name.

    Knowing that their franchisees, all Crappy Tires are lie, cheat, deny their faults, alway on defence with their stories, rude to customers, don't honour their return policy, etc. etc. All these issues are detrimental to retail shop. No hope ! finito !

    Everyone knows, there are many many unsatisfied customers, who just have no time to complain, or don't know how to complain, What has been show here really is the tip of an iceberg.

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