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Thread: An Ex Ctc Mgr ... speaks the truth .

  1. #31

    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    The reality is that Canadian Tire Dealers operate a fifedom where it all comes back to the dealer - the mission is to
    not only cut budget hours, but give 1 staff two departments to look after, plus handle cart stock, plus field calls
    to the desk from local clients in the commercial sector, all the while being watched by surveillance camera, three floor managers and the big white cheeses in the office ! When I read a letter by the dealer saying sales are flat and declining, yet Steven Wetmore reports an 8% over prior year figure, I have to shake my head !

    Misreporting sales figures is corporate malfeasance and bold facing lying to staff and the public - think Enron
    It will catch up to them soon I think as most nights you could roll a bowling ball down the track aisle and
    not hit a single soul between 7 and 9pm.
    Employment security is still sketchy in Canada, and the CT'ers are getting used to bullying and mistreating people.

    It'll be a big surprise to them when the economy picks up and their best employees jump ship to better employers.

    As the cream rises to the top, it'll get skimmed off.

  2. #32
    Posted by an unregistered user CT Me / Lawguy's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    The reality is that Canadian Tire Dealers operate a fifedom where it all comes back to the dealer - the mission is to
    not only cut budget hours, but give 1 staff two departments to look after, plus handle cart stock, plus field calls
    to the desk from local clients in the commercial sector, all the while being watched by surveillance camera, three floor managers and the big white cheeses in the office ! When I read a letter by the dealer saying sales are flat and declining, yet Steven Wetmore reports an 8% over prior year figure, I have to shake my head !

    Misreporting sales figures is corporate malfeasance and bold facing lying to staff and the public - think Enron
    It will catch up to them soon I think as most nights you could roll a bowling ball down the track aisle and
    not hit a single soul between 7 and 9pm.
    That's a random everything all compiled into two paragraphs of nothing. 1 employee two departments? Where does that info come from? If you knew our business, as well as you claim to you'd know this....there are three main goals. Satisfy Customers, provide employment to local citizens, make profit. All 3 are required to be successful. If you cut staff, customer service goes down and sales and profits will follow. If you have too many staff, performance actually declines because people get lazy, and profits go down on higher wages. if you service your customers, they return, they spend more money, profits go up, hire more people. The formula is not complex. we know what the optimal percentage is for wages to be profitable and have enough staff to man the floor. If you're so experienced, i'm sure you know all of this already.

    As far as bullying or mistreating employees, yes it happens. When you have over 50,000 people, it will not be a perfect system. There will be power hungry dealers, managers, employees. There will be lazy employees and managers. there will be "drama" from local happpenings that gets brought into work. To suggest that it's the way any store operates across the board, all the time. well that's just your ignorance showing through. No business big or small would survive 6 months under such a system.

    Lastly, again showing your ignorance of our business, while trying to be so smart and knowledgeable you've failed clearly to recognize that a dealer could have flat sales or declining sales, while the corporation's sales are increasing. Wetmore is reporting on Corporate. each store is a private corporation that does not get reported as they are not public companies. Of course, you knew that, you're all experts

  3. #33

    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    there are three main goals. Satisfy Customers, provide employment to local citizens, make profit.
    If you review what the CTer's have been consistently posting here, you'll know that there is only one goal:

    Profit.

    Everything else is optional.

    Satisfy customers? Only if that will help you maximim profits. Screwing people over on a reasonable return is fine, if there's even a remote chance of "fraud", or if you think they'll keep coming back for more.

    Provide employment? Only at the lowest possible costs, with the least investment in trainignng. High-school student are idea: pay them the absolute minimum, make them a lot of empty promises, then fire their little butts if they don't like it.

    Your charming image of the good-Samaritain dealer was long ago demolished by the trash-talking customer-haters who post here daily.

    It's a little late to try salvaging their collective image now.

  4. #34
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    If you review what the CTer's have been consistently posting here, you'll know that there is only one goal:

    Profit.

    Everything else is optional.

    Satisfy customers? Only if that will help you maximim profits. Screwing people over on a reasonable return is fine, if there's even a remote chance of "fraud", or if you think they'll keep coming back for more.

    Provide employment? Only at the lowest possible costs, with the least investment in trainignng. High-school student are idea: pay them the absolute minimum, make them a lot of empty promises, then fire their little butts if they don't like it.

    Your charming image of the good-Samaritain dealer was long ago demolished by the trash-talking customer-haters who post here daily.

    It's a little late to try salvaging their collective image now.
    Lmao....it is all about profit....welcome to running a successful business and the world of capitalism. If you want the students to earn more, then be willing to PAY more. But as we've all seen, the majority would rather have lower prices. Notice the massive amount of manufacturing work moved offshore in the last 10-20 years? Hey, if consumers were willing to pay an extra 30%, those jobs might still be here.....but I doubt it, the shareholders would have wanted better profit margins anyway.
    Smart business owners give back to their community....I don't see you posting your accomplishments in that regard.
    No surprise though....you are the fringe.

  5. #35
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    The reality is that Canadian Tire Dealers operate a fifedom where it all comes back to the dealer - the mission is to
    not only cut budget hours, but give 1 staff two departments to look after, plus handle cart stock, plus field calls
    to the desk from local clients in the commercial sector, all the while being watched by surveillance camera, three floor managers and the big white cheeses in the office ! When I read a letter by the dealer saying sales are flat and declining, yet Steven Wetmore reports an 8% over prior year figure, I have to shake my head !

    Misreporting sales figures is corporate malfeasance and bold facing lying to staff and the public - think Enron
    It will catch up to them soon I think as most nights you could roll a bowling ball down the track aisle and
    not hit a single soul between 7 and 9pm.
    Sounds like productivity gains to me and a very smart business move. It may surprise you that Canadians have been falling further and further behind on productivity and it is a global economy. Ever hear of the bar being raised year after year? Lots of people won't like it with their union mentality, but we've all seen what's been happening to their old jobs.....gone. Plants that employed thousands are down to hundreds, if they survived at all. All about driving profit and sustainability....makes the world go round.

  6. #36
    Posted by an unregistered user Guest-0539's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by EXCTC View Post
    As an ex- Ctc mgr. of over 10 years , here are some insightful suggestions for the company .


    1.0 : Get rid of the dealers . Make every store corporately run . The dealers I have known are not concerned about good customer service . They are only concerned about the bottom line . Good qualified staff members do not matter , as they have 100's of applications to draw from . There is an incentive to run to store on less staff , as this means more money for the dealer .

    2.0 : Shake up Auto Service . ......................... etc..
    It is nice to finally see some constructive opinions. I hope CT take this comments seriously. This ex- CT mgr must be an intelligent person and a very responsible one.

  7. #37
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    It is nice to finally see some constructive opinions. I hope CT take this comments seriously. This ex- CT mgr must be an intelligent person and a very responsible one.
    Actually, if you read, it looks more like he was a staffer fired for insubordination. Just saying.

  8. #38

    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    If you review what the CTer's have been consistently posting here, you'll know that there is only one goal:

    Profit.

    Everything else is optional.

    Satisfy customers? Only if that will help you maximim profits. Screwing people over on a reasonable return is fine, if there's even a remote chance of "fraud", or if you think they'll keep coming back for more.

    Provide employment? Only at the lowest possible costs, with the least investment in trainignng. High-school student are idea: pay them the absolute minimum, make them a lot of empty promises, then fire their little butts if they don't like it.

    Your charming image of the good-Samaritain dealer was long ago demolished by the trash-talking customer-haters who post here daily.

    It's a little late to try salvaging their collective image now.
    don't forget all the lies they tell: https://www.canadiantiresucks.net/ge...lies-here.html

    plus all the insults and offensive comments about women, people with mental illnesses, etc.

  9. #39

    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    It is nice to finally see some constructive opinions. I hope CT take this comments seriously. This ex- CT mgr must be an intelligent person and a very responsible one.
    sounds like it's his intelligence that got him fired - they'd rather have some highschoolers they can intimidate.

    not that i want ct to learn from their mistakes - just inform people of the kind of store they are supporting when they shop there.

  10. #40
    Posted by an unregistered user Angry CT Guy's Avatar
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    Re: An Ex Ctc Mgr ... speaks the truth .

    Quote Originally Posted by Unregistered View Post
    sounds like it's his intelligence that got him fired - they'd rather have some highschoolers they can intimidate.

    not that i want ct to learn from their mistakes - just inform people of the kind of store they are supporting when they shop there.
    Yeah, pretty intelligent to get fired for insubordination.....well, maybe intelligent to a faker advocate that is.

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