Results 1 to 6 of 6

Thread: phones, website and service counter NFG

  1. #1
    Conrad
    Guest Conrad's Avatar

    phones, website and service counter NFG

    1. No one answers the phone: I've been put on hold for 10 minutes. After several repeats I asked for the manager - same thing and line hangs up twice.

    2. Tire website doesn't work and employees all agree.

    3. Big sale on oil and filters in flyer with no limits. I picked up 6 jugs of oil but there was only 2 filters (Honda Civic is not a common car is it?). One helpful employee suggested rain check. After 15 minutes at service counter lady tells me limit is one filter. I tell her show me where in the flyer. She says it doesn't have to be in the flyer - store policy. I put the 5 jugs of oil on the counter.

  2. #2
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: phones, website and service counter NFG

    Quote Originally Posted by Conrad View Post
    1. No one answers the phone: I've been put on hold for 10 minutes. After several repeats I asked for the manager - same thing and line hangs up twice.

    2. Tire website doesn't work and employees all agree.

    3. Big sale on oil and filters in flyer with no limits. I picked up 6 jugs of oil but there was only 2 filters (Honda Civic is not a common car is it?). One helpful employee suggested rain check. After 15 minutes at service counter lady tells me limit is one filter. I tell her show me where in the flyer. She says it doesn't have to be in the flyer - store policy. I put the 5 jugs of oil on the counter.
    No location, no specifics on tire website, disappointed with limit on freebies. Lmao!

  3. #3
    Posted by an unregistered user Guest-0584's Avatar
    Join Date
    Jan 2008
    Posts
    9
    Rep Power
    0

    Re: phones, website and service counter NFG

    Quote Originally Posted by Conrad View Post
    1. No one answers the phone: I've been put on hold for 10 minutes. After several repeats I asked for the manager - same thing and line hangs up twice.

    2. Tire website doesn't work and employees all agree.

    3. Big sale on oil and filters in flyer with no limits. I picked up 6 jugs of oil but there was only 2 filters (Honda Civic is not a common car is it?). One helpful employee suggested rain check. After 15 minutes at service counter lady tells me limit is one filter. I tell her show me where in the flyer. She says it doesn't have to be in the flyer - store policy. I put the 5 jugs of oil on the counter.
    Thanks for sharing your experiences. I hadn't heard of the in-store limits on rain-checks being added. Yet another way from Crappy Tire to rip people off.

    Then again, I stopped shopping there long ago. Luckily I have lots of choices, and there's not a single prodcut that I can't find an equivalent for somewhere that doesn't rip off their customers/victims like this.

    (Gee, it sounded like somebody didn't like it when you wrote the truth about Crappy Tire - we see a lot of that anti-consumer hostility on this site.)

  4. #4
    Posted by an unregistered user Angry CT Guy's Avatar
    Join Date
    Jan 2008
    Posts
    933
    Rep Power
    0

    Re: phones, website and service counter NFG

    Quote Originally Posted by Unregistered View Post
    Thanks for sharing your experiences. I hadn't heard of the in-store limits on rain-checks being added. Yet another way from Crappy Tire to rip people off.

    Then again, I stopped shopping there long ago. Luckily I have lots of choices, and there's not a single prodcut that I can't find an equivalent for somewhere that doesn't rip off their customers/victims like this.

    (Gee, it sounded like somebody didn't like it when you wrote the truth about Crappy Tire - we see a lot of that anti-consumer hostility on this site.)
    LOL....it's not anti-consumer, it's anti-faker advocate. All retailers limit quantities of giveaways. It protects them from the likes of you, but of course, you already knew that.

  5. #5
    Posted by an unregistered user Guest-0584's Avatar
    Join Date
    Jan 2008
    Posts
    9
    Rep Power
    0

    Re: phones, website and service counter NFG

    Quote Originally Posted by Unregistered View Post
    LOL....it's not anti-consumer, it's anti-faker advocate. ... It protects them from the likes of you, but of course, you already knew that.
    Please don't 'feed' the Angry CT Troll by responding (Troll (Internet) - Wikipedia, the free encyclopedia)

    In Internet slang, a troll is someone who posts inflammatory,[2] extraneous, or off-topic messages in an online community, such as an online discussion forum, chat room, or blog, with the primary intent of provoking readers into an emotional response[3] or of otherwise disrupting normal on-topic discussion.[4]

  6. #6
    Posted by an unregistered user Guest-0584's Avatar
    Join Date
    Jan 2008
    Posts
    9
    Rep Power
    0

    Re: phones, website and service counter NFG

    interesting about rain checks

    the customer could have bought an unlimited number of filters, if the store had bothered to have enough in stock

    suddenly they decide to switch the rules in-store

    so typical

    instead of getting an unlimited number at the sale price, the customer is told they can only have 1

    sounds like bait-and-switch

Similar Threads

  1. Customer Service is extremely poor at the service desk ... wow unreal!!!
    By Guest-0375 in forum Canadian Tire 285 Dundas St E, Trenton, ON
    Replies: 0
    Last Post: December 1st, 2010, 07:32 PM

Tags for this Thread

Posting Permissions