CBS reported on a recent Leger Marketing survey and on 'secret shopper' reviews of customer service in Canadian retailers.
It was a close, three-way race for last place, between Canadian Tire, Zellers and Walmart.
In the end, Canadian Tire sucked more than every other major Canadian retailer ... except for Zellers.
And they only sucked very slightly less than Zellers! "LOL Hilarious".
Here’s the link: Canada's Worst Customer Service: Store Edition - Marketplace
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