Ruth S.: Finnie I'm having an awful experience too! I did write a letter but no one returned a call! I got a rain check on a kayak 100 and I was going to pick it up the last Thursday in July but couldn't make it. I have to drive to Invermere, BC an 1 1/2 hour drive and then 1 1/2 hour drive back. I called to say I'd pick it up on Saturday and the person said no problem and not to forget to bring my rain check. When we did, they didn't have any boats left that Saturday! They said they called us but when we got home there were no messages. Then they said we could pick up the kayak this Tuesday, August 5. My husband called before driving there to pick it up for me. The person there said I picked it up! What! I can assure you I did NOT PICK IT UP! I'm now visiting my daughter in another province! I still do not have my kayak! I have not been treated respectfully as a patron of your store. No answer from my message either! I'm truly upset about this runaround!
Ruth S.: Finnie I did write a letter to you via your CanadianTire. Com but you never responded.
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