Thread: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

Robert M.: Worst experience I've ever had in the automotive department. I bought tires with a special package. Valid from September 5th to October 5th it gave me a free oil change and winter time inspection. Once I had purchased the tires I went to ask the service managers how the deal would work the manager stated he's had a few days off and that he can't keep up with all the deals and flyers (which is his job) told me without proof with the flyer he wouldn't be able to validate the offer. As I was leaving right beside the other service managers desk is a poster with the deal and I have a picture of it.I then go to the customer care department where the lady was extremely unhelpful pulled me out the latest flyer and then had told me there was nothing should could do. I was lucky enough to have a copy of the flyer at home I went back in and showed that same manager and he said bring the car in tommorow no problem they will do the service. Bad well it gets worse today I came in early to get the service done the gentleman tells me I need to fill out paper work which then will be sent in the mall but it won't be valid since today is the last day of the offer. While the other manager that helped me yesterday was in he told me not to worry he would help me out. He took my car in at 9:30 and told me it would be done in 1 hour and 30 mins I'm still waiting in the wait room and my car just got into the garage I am furious and will be writing a long letter to the head office I also have the names of all the individuals who have so called helped me here cough*. I have the decency to keep there names confidential. Good day this is the last time I use your terrible service

Gee, aren't these "Write A Bogus Review" contests supposed to make people hate the store LESS??


Ang S.: You think that is bad just try going to a store to buy an item in there ad !! I can't write a review on something I can't buy !!!! It's not even on display nor do they have any in stock ..nor do any area stores way to go !! Your yet another Canadian retailer heading down the path to chapter 11 like our friend sears ....


Cassandra D.: Great contest except for the fact that it directs you to the mobile website to sign up and write reviews which does not work. It also asks you to download the mobile app which I did to make it easier. You can't even write reviews from the mobile app, only view them! The only way to write a review is going to the FULL site.
Such a terrible way to have a contest in this day and age with technology as big as it is. I would love to participate but I am not going to go through the trouble of navigating the full site on my iPhone just to be a name in a contest I probably have 0 chance at winning anyways.

Andrew J.: I bought a shed 21 days ago and it went on sale and they would NOT do a price guarantee!!!!!!!! This is the only big box store in town that does not give you min 30 days!!!!!!! REMEMBER THIS NEXT TIME YOU SHOP THERE!!!!

Ouch! And, ouch again!

William E.: I am so happy to be on workers comp, being treated like a criminal so that Steve Chase and the Partners Film Company get to make millions making the Canadian Tire Corporation look like it cares about something other than money. Even thought they do not care about their workers!
It's better in Bangladesh!

Deanna C.: I have to agree with the customer service....we had a hole in our tire and went there and ALL the mechanics were on lunch break at the Chilliwack location and we were told it would be at LEAST a half hour wait. We could see them all out back smoking and standing around.....so...we went to Kal Tire who not only took us right away they repair the hole for no charge...plus they were friendly. That is only one of my stories about Chilliwack Canadian Tire.......too bad because everyone I talk to since I have moved here (six months ago) seems to agree that the customer service is terrible.

Or, more succinctly:

Paula J.: customer service in Vernon store sucks!!!

Ryan S.: Why cant u guys have people that know what their doin working the auto parts department, people that know and have a passion for auto industry!

Hmmm .. Usually their financial services suck less than their Red Triangle if Crap stores:



Patricia I.: Hello my name is Pat Isbister i just called Canadian Tire Credit Dept to make a transfer they told me they could not do it I have had this acct. for years with no problem But don't have this ????? Y NOT??????

Jamie P.: I've gone through that process after Canadian Tire sold me an exercise bike and the box it came in was filled with hundreds of ants. From the store itself and customer service I basically received a complete non-response. The whole experience cost me about 4 hours (travelling back and forth to store, killing ants, emailing customer service) and all I got was sorry about that and thanks for your feedback. Don't waste your time.