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Thread: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

  1. #1761
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Quote Originally Posted by CTH8R View Post
    How does Crappy respond to 'opportunities for improvement'?



    Arthur dl W.: Nice work Canadian Tire. The account I created to write a review has disappeared. What a coincidence.

    Nicole A B.: They deleted my review too. Guess they don't want the truth, just the ratings.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Emelyn P. T.: I am still waiting for my order to come. No email yet. Cuisinart fOod processor . It said dec.1 pick up but still have not received an email.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Victor C.: I am a former employee of Canadian Tire, and do a lot of personal shopping there... I was saddened to see the following post on Facebook...

    (the name is withheld, as I do not have permission to post it)

    <quote>
    Was in Canadian Tire for Christmas tree decorations. Rows and rows of decorations. Asked about a Nativity Scene, worker sadly told me, that they aren't allowed to sell them anymore. Hmm, isn't this season about his birthday? No more Canadian Tire for me...
    <end quote>

    This is Canada… Canadian Tire is Canada… Christmas is a time to celebrate the birth of Jesus IN A MANGER…

    Why would you think that you need to stop selling Nativity Scenes for fear of offending someone?

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Bruno A.: Careful with Canadian Tire Flyers
    Prices are inflated it seems before rebate and saving seems fictitious
    Almost bought a night owl binocular stated at 499.99 from 599.99 and when last minute i verified costco online i found it ar 459.99

    What a shame to missrepresent rebates and pricing ... Will have to check every rebate before bying from canadian tire what a shame ...

  5. #1765
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Yikes!


    Elisabeth G.W: I had a horrible experience in the Canadian Tire store in Mont-Tremblant, Qc. I was issued a refund a while back which was put on a refund card. Today, I went to make a purchased which I wanted to pay with that card. I was told I could not use because it had expired! Nowhere on the card is an expiry date indicated. I've been a canadian tire customer for over 40 years and after this I'm rethinking where I shop. This refund card is clearly a scam. Very disappointed!

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Bruce L.: Just had the worst customer service at
    3500 No. 3 Road, Richmond, BC
    Had my keys cut at in store. There was a big orange shelf price tag "NHL/CANADA Keys for $4.99” there was 5 different keys from various canadian hockey teams. There were no other price tags. So I decided to to get one of my favourite team. When it scanned it, price rang up $5.35. I reminded the store about the Scanning Code of Policy. The cashier didn’t know anything about it even when I pointed at the giant sticker right beside the checkout counter. He paged manager - took over 10 minutes for him the show up. I told him about the shelf label and he offered me the $4.99 - totally ignoring the Scoop policy. He then claimed that the shelf on label was didn’t apply to the one key NHL key that was cut. It didn’t make sense, because there was no other price tag on the shelf and that one shelf tag with the label “NHL/Canada Keys $4.99” is very misleading and violates the SCOP. He refused to honour it and said the label on the shelf is not misleading. I ended up not buying the 3 already cut keys and abadoned all the merchandise in my cart.
    I will never shop at this store again and will remind my friends/family about my experience.
    The funny thing is there was a lady in an adjacent checkout lane who also had and item incorrectly scanned in. She managed to grab the tag off the shelf showed the cashier. She got the price adjusted, but SCOP not applied here neither. Why does Canadian Tire bother advertising a policy they clearly refuse to honour.
    Oh when I left the store, the Manager ripped the "NHL/Canada Keys” off the shelf.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Sean W.: So let me get this straight... your stores are called "Canadian TIRE" and are full of automotive items, but even according to your company's online catalogue, you do not sell a single model of OBDII scanner, not even a ScanGauge II or similar. Have I got that right??? Wow. #PrincessAutoSavesTheDay...AGAIN.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Kaitlin M.: Does anyone know how to actually talk to anyone at this company? Last week I waited on hold for 40 mins and was hung up on then waited on hold for another hour and a half and still nothing. I then sent an email right after that (again a week and a half ago) and still no response.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Lisa S.L.: Almost 2 weeks since I was bullied by the Manager at the Richmond Hill location - called a liar - called defective , spoken over and still nothing back from my emails to customer service. Shameful, outrageous behavior!!!

  10. #1770
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Lisa S.L.: Almost 2 weeks since I was bullied by the Manager at the Richmond Hill location - called a liar - called defective , spoken over and still nothing back from my emails to customer service. Shameful, outrageous behavior!!!


    Cute kid picture, CT?

    Lisa S..L: Good thing there were no children with me 2 weeks ago at the Richmond Hill location to witness me being bullied by Manager, David Martins who also called me a liar and defective. Still nothing from customer service. Tell me again how you care about your customer's shopping experience Canadian Tire!

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