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Thread: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

  1. #501
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Serge C.: Hey Canadian Tire - Facebook "recommends" that I like your page - ever since I blew my top last summer I haven't ONCE set foot in your stores since! I tallied my receipts for my purchases at your competitors since last July: 1235$!! Every time I go to Rona, it takes me 2 minutes to find a competent employee who really gives me great advice, the price is fine, and I'm out of there within 10 minutes; best part: my stuff is secure in QUALITY plastic bags that don't tear at the seams so like my coffee pot won't break when it slips out of a defective bag and smashes in my driveway (true CT story here). You need to re-evaluate your market scheme because you've become the Dollar-Store of home and car items - cheap, just like the service, just like the store layout. Your HQ doesn't care what your franchisees do, and it shows.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Quote Originally Posted by CTH8R View Post
    Dean sees a little ticked ...

    Dean D.: Contact me still heard nothing
    You guys have ruined my weekend
    Needed to do yard work got a chainsaw broke in 5 min and now I'm being refused a refund after 1 day

    Dean D.: And I recommend the rest of you with issues do the same
    Don't stop just keep posting dont forget don't let it go
    They will eventually do something about it if it makes them look bad enough

    Dean D.: Your better off just not using them in my opinion no ones going to help me and I'm stuck with a broken 1 day old 300$ chainsaw so I'm going to get my troll on until something is done about it
    Dean D.: Any word on giving me a refund on my chainsaw that worked for 5 min that you so far have refused to help me with?

    Dean D.:Beware Canadian tire gas powered tools turning them on voids the warranty
    Last edited by CTH8R; May 21st, 2013 at 05:56 AM.

  3. #503
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    John W.: Dislike! CT = 50% defective products + a one man show at the return line = 100% pure frustration. In my day this type of treatment did companies in...today it does them good apparently. Big dislike. I wish they would consult with real customers on the day to day frustrations CT cause. You walk into a store feeling annoyed right from the get go based on past experiences. Returning stuff...oh god. That in itself is nightmare. Most likely by design.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Robert G.: Wow, after looking at all the negative comments, If I were CTC I would shut down the facebook page

  5. #505
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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Quote Originally Posted by CTH8R View Post
    Dean D.: Any word on giving me a refund on my chainsaw that worked for 5 min that you so far have refused to help me with?

    Dean D.:Beware Canadian tire gas powered tools turning them on voids the warranty

    Dean D.: Apparently when you gas up a tool for the first time it voids the warranty no one elce does that......


    Dean D.: I......... Want ....... My ....... Money ....... Back ....... For ........ The ..... Chainsaw ...... I ....... Got ...... That ...... Worked ....... For ...... 5 ...... Min ...... Then ...... Broke

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    CT sucks at auto parts:


    Nick D-F.: So I was in to the lansdowne canadian tire on Fri, the customer service rep allegedly ordered the part I need, told me it would be in Tues...I leave happy... Today TUESDAY I go back into the parts counter at the above mentioned Canadian Tire..assisted by Gord...who was no help at all, I ask if we can re-order the parts, he says no not until I speak with the other person. It is a $14.99 part...I am so frustrated by the lack of customer service these days!!!

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Darrell W: I'm about completely done shopping in Canadian Tire. My wife and I went to our local CT this past Friday in Owen Sound to buy a tent. Could find no one to help us, asked an employee to page someone, they acted like we asked them for a kidney, and paged. Waited almost 10 mins, paged again. Waited an additional 10 minutes and my wife finally got upset and raised a stink, and we got someone. All and all, damn near 25 minutes wait, and there were barely any customers in the store. The wait we had to go through you'd thought it was Christmas Eve or something. Almost every time I've been in, you have a 10 minute wait once you get up to the registers. There's about 12 cashes, and two people workin them, the rest must be hiding or out back smoking, cause they damn sure ain't assisting customers on the floor. And, don't dare go in thinkin you want your propane tank REFILLED, you be better off asking for and receiving a new set of tires for free.

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Leandro D.P.: i hope u close down just like zellers

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Jorge C.: Ct is a joke me and my sister went into buy a tools that werebon sale and when we went in there was no notice on anydoor or anywere were a customer was able to locate it so we asked the manager he denide us the set so we called this so called customer service they told the manager to give us the tool an they would cover the extra cost the denide us still not only did we not get the tools we wanted the store manger pushed my sister infront of customers after one of the emplooyes swore at us we complained to customer service till this day they have not returned the call this happened moths ago and they told us max a week to hear back dont shop at CT london ON in white oaks mall

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    Re: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

    Quote Originally Posted by CTH8R View Post
    Dean D.: Apparently when you gas up a tool for the first time it voids the warranty no one elce does that......


    Dean D.: I......... Want ....... My ....... Money ....... Back ....... For ........ The ..... Chainsaw ...... I ....... Got ...... That ...... Worked ....... For ...... 5 ...... Min ...... Then ...... Broke
    What's your summer project?

    Dean D.: Would have been taking out some trees but the chainsaw u sold me broke in 5 min and u refuse to refund me

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