Thread: Canadian Tire Complaints on facebook - People Hate Crappy Tire!

Tania M.K.: Returning products back to Canadian Tire is a joke. We returned hair clippers and an air conditioner both because they didn't work and you think we were going through customs. As we were waiting for 20 minutes for someone to help us another customer came up and ripped a strip off a staff member because he rang the service bell for help and no one came. Three people standing behind the customer service desk ignoring customers. Evidently your customer service needs some major looking into.

Ct sucks at parts:


Mulek C.: Hey parts guy in strathmore alberta Canadian tire!! Remember when I asked that you are sure that's the right U joint for my 1996 Ram 2500 front right. And you said yeah I am sure...WELL YOU WERE VERY WRONG!!!!! One would think that making sure the part is right is pretty important seeing that my trucks on jacks and I have no part and now lose a days work cause the trucks outta commission until I get the part!!! Well done Canadian tire, well done!!

On pressure washer ad:


Janny L.: Dont buy that power washer, been thrugh 2 of them and they break after 2 or 3 uses.

Joan L.: OMG I'm not the only only one who thinks Cdn. Tire sucks!!!!Never have stock, hire rude employees, advertise buy one get one free but that's not the case. don't forget to read the tiny print, Called customer service in TO and one said yes I should get one item free but others say no. They don't know their heads from their feet. Never have sale products available your so right. Good business practice Cdn. Tire.

Dennis K.: Canadian tire sucks

Ryan W.: I refuse to shop at Canadian Tire after all of the hassles I get returning simple stuff. Even with receipts. The /
Markham and Lawrence branch is absolutely the worst. The don't warranty tools. Absolutely ridiculous. For example, I have a level. It's not broken at all but the liquid has evaporated. All I get is sorry we can't replace it. Come on... What about my socket set? The case is broken and they don't replace that? When I purchased it, it said lifetime warranty. It didn't mention that the case wasn't guaranteed. Or how about my old screwdrivers. They're discontinued so I don't get a warranty either. What's wrong with you guys? I used to shop there every weekend and shopped there loyally. I have a construction company and can't rely on them anymore. What about car batteries? If you buy the battery for $120 and you bring it in for replacement, they charge you the difference because the price has gone up. Come on... If you buy a new car at the dealership and take it in for repair under warranty, do you pay the $5000 that the cost of the car has gone up since you purchased? It's sickening. I could keep going all night.

Typical:

Alina B. I see more complaints then some would expect... I got a juicer few days back and got surprised when they told me no warranty... Then I asked the cashier if it stops working what should I do... Lost as if I asked some weird question she told me not at the shop for sure cant return it... Sufice to say I needed an answer not more questions

Mike R.: Biggest summer project......how about trying to find a Canadian Tire that gives good service.....might take more than the summer

Dean D.:


Defective Products

Obviously, consumer goods cannot last a lifetime, but they should work as promised under normal use when purchased. Most consumer goods carry a time limited guarantee.

If the product is defective you can ask:

that the product be repaired;
if it cannot be repaired, that it be replaced; or,
if the product cannot be repaired or replaced, that a refund be provided.
Private Sales

You can't fix it it is a lemon and its dangerous

Can't exchange it because its a lemon and its dangerous

So where is my refund jerks