
Originally Posted by
CTH8R
Quite the series of posts:
Randy P.: Brockville has the absolute worst Canadian Tire. They rarely have anything of the flyer items in stock – even on the first day of the sale. They always say that they must be sold out of that specific item. This will be on the first day of the sale when the door first opens. They don’t even bother to stock items. I have no idea why the manager is still there. Canadian Tire is not what it used to be. It’s total frustration dealing with them. Thank god for Home Depot and Home Hardware.
Leonard L.: @ Canadian Tire - His info is there. The best method to customer service is direct response, not deflection to your email address. He is here, engage and resolve. That would be the best no? 'Simply love being referred to another department'!
Randy P.: The Canadian Tire in Brockville could care less. I have complained. It doesn't matter though. I shop at Home Hardware now. Better products - better service. I also happen to be a contractor and I steer clients away from CT. It's pretty much a company on the way out anyway - at least in Brockville. It's run by a bad franchisee with bad management. Home Depot, Home Hardware and even Walmart offer way better service.
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