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Thread: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

  1. #11
    Senior Member CTH8R's Avatar
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    From the Facebook 'fan' page:


    Allan Gates: I had my snow tires put on at your KV NB store. They weren't even able to do that correctly. One was flat this morning. And they made me pay for the tow truck to take it back to be fixed properly. Is this the level of incompetence and poor customer service your customers should expect?

  2. #12
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Sean McGonigle: Tire Smart Challenge : If you want good tire service you'd be smart to avoid Canadian Tire.

  3. #13
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Bon Balsillie: Took my car to Canadian Tire to get my winter tires on, They stole 2 of my centre hubs off the wheels, and said that's how I came in. I inspect my car every time before going into any shop. They cost $34.00 plus taxes each. I will never shop at Canadian Tire Again.

  4. #14
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Les Berry: Ordered some winter tires from Canadian tire when the were on sale over a week ago for $187 and they didn't order them, now they want $249 each for them. Guess you can't trust them to keep a good price for you anymore!

  5. #15
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Something was posted by Jame Woo on CT's facebook thread on winter tires.

    But, now it's gone!

    All she got was "could you please contact customerservice@canadiantire.com with your contact info about this? We will be in touch."

    Pretty sad!
    Last edited by CTH8R; November 18th, 2012 at 10:05 AM.

  6. #16
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Jose Da Silva: Bunch of crooks...damaged my rim and blamed someone else...customer service gave me the song and dance. Terrible place to do business with. Treat customers badly. Now they are suffering and have started to lay off people just before Christmas. I'll never ever buy anything at CT and my kids won 't either.

  7. #17
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Dave Harding: Maybe if they fixed the Fort McMurray store so it had proper service and a little bit of pride in the CT brand I wouldn't avoid it like the plague.

  8. #18
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Do they know they are wrong, but say these things to get extra money? Or are they so incompetent that they really believe what they say? Greedy or Incompetent? So hard to tell ...


    Tracy Tran: I swear to never trust canadian tire auto shop, my tire which was originally purchased from here had a slow leak. The mechanic took less than 10 minutes came back told me it can't be fixed. Immediately gave me options for a new tire heck he gave me a quote on full set of 4 new ones. With doubts I took my car to another well known tire shop he fixed it for under 20 dollars never trust these crooks with ur car!


    Khris Tobin: I also took my car to Canadian Tire to have a slow leak fixed a couple of years ago and they told me my rim was bent and gave me a quote for 4 rims? Took my car to get a second opinion somewhere else and they told me nothing wrong with the rim? Found out back then that the tire changers are people hired off the street.

  9. #19
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Ash Obirek My buddy bought new tires plus installation from them and they never tightened one of the rims back on, he ended up losing two lug nuts on the highway plus the car was shaking like crazy .that's just one of a few incidents that happened to a few ppl I know . I like the store but don't take your car there .

    Elaine Moreau Was first person at Canadian tire - to my winter tires put on my car - was told there were no other vehicles from the night before and my car would be first - what a crock !! Sitting here and watching as 4 cars have been taken into the shop - next tire change over WILL NOT be done at Canadian Tire - zero customer service !!!!!!!

    Johny Ennis Not sure why your store is called Canadian Tire. The past three weeks it seems you never have any! I've been trying to purchase winter tires from your company for three weeks, and have not been able to as your stores in St. John's seem to perpetually be "out of stock". Especially the tires which are supposed to be the sale of the week! Out of stock the day of!
    Today when I went to look at other tires, the sales person kept trying to sell me the most expensive tires. I settled on a set of four Altimax winter tires which were "in stock", and on sale, but when I went to put my car in for the tire change the sales person said I'd have to leave it there until Friday morning, and he still couldn't guarantee that the tires I was purchasing would be in stock by then. Now I'm going some where else!
    Seriously folks, get your point of sales system together!

  10. #20
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    Re: Canadian Tire Sucks at Tires - Stock, Sales, Installation, Service, Warranties, Online, Etc.

    Liana De Santis Never will I use your automotive center for tires changes, was misquoted and they would not honor the price. The kid even misquoted someone else while I was waiting and yet they would not face up to it. Worst was to be told you can always go next door to walmart if your unhappy, I was utterly shocked at that point. Worst customer service ever.


    Liana De Santis @canadian tire I have already sent my detailed complaint to your customer service and am hoping for a response. On my receipt their is also the store email which i cc in my complaint however it was invalid and bounced back. Can I have the store email as I want the manager aware of what occurred and how employees tell customers to go to walmart, still in shock.

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