Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

I just LOVE all the responses they get, when Canadian Tire spams people with their offer of a free tow ... and we learn just how many people would rather PAY to get a tow to somewhere else! LMAO!


Stephen K.: Canadian Tire, Do you not like us to tell the stories about the inept mechanics that are employed at some of your Service Departments? I had a friend that went in for an oil and filter change and drove away only to have his engine seize up on him driving away. The problem; no oil was installed in the engine at the time of the oil and filter change. He ended up having to get a new engine installed and Canadian Tire did not want to own up to NOT installing no oil. They later tried tried going 50/50 on the cost and he said no. In the end they assumed most of the cost of the engine and he paid some depreciated costs since the car was not new.

Pat M.: Also the Canadian Tire in Penticton. They ran up a bill for me for work that didn't need to be done. I also had a bad experience with the one in Edmonton. I will never deal with the auto part of the store again.

Karen S.: I wouldn't ever go near Canadian Tire with my car again. They told us we needed a new engine in the car when we went for a new battery ....all that was needed was a new alternator when we took it to a garage that knew what they were doing! They have the worst customer service ever. It also took 3 battery replacements from them to provide one that worked!

Evan C.R.: well canadian tire had my car towed to their service dept. & said the car was fixed. when i got it back it ran for 10 min then quit. retowed to store & when i asked about it they said they sent to our local G.M. dealer. went there & they told me that they (canadian Tire) screwed my computer. i paid $700.00 & received nothing back from C.T. it was in Cambridge ont.

Westly W.K.: Guelph ON, brought my Toyota Supra in for an oil change. After it was done I was driving around town and the engine started To make some good noise. Turns out no gasket was put on the drain plug and the plug itself wasn't very tight either. I was literally 20 seconds from the store when the noise happened. Those motors run hydraulic lifters and were not starting to work due to the lack of oil. Because I pulled in and did not tow (only because I was a block away) they would not cover any costs. Saying it was my fault because I kept driving. In turn I had to replace the entire engine due to scoring on the cams, crank and bearings. Needless to say I have never got back for any type of service ever, and will never go back.

Lynda M.: thank you for contacting me, first, my daughter went into C.T. get pads and rotors for her truck, 2 sevice men took over an hour on the computer to find which one, even though she gave them info, were used to be in the mechanice business years ago, finaly she ordered the parts plus another one in case it wasn't the right one, the work was being done on tuesday morning at 10.a.m., we went to pick up the parts, they couldn't find them, spent another hour waiting for them to find them, when, they were found, paid and on our way, turned out both pads were wrong, luckly the mechanic who was installing them had the right ones, which we didn's know at the time of ordering, off to C.T. to return the parts, another hour spent going from one dept to another for credit, she also asked about greasing bearings on a camper, as she had to work, she picked it up today, 5.00 started to do the bearing, the kit they gave her was the wrong size, now she's on her way again
to C.T. to take it back and hopefully get the right kit as we are leaving for holiday in the morning, what a run around and time and gas waisted, l feel that people you higher should be more experienced in what you are selling. thank you

Adam C.: Don't fall for this trick!!! Even though the tow is free they will end up charging you for services you don't need! For example, last year I had CAA tow my car to CT because it was a Sunday afternoon and no other service garages were open. BIG MISTAKE!!! After charging me more than $1600 and NOT fixing the problem, I took my car to a Nissan dealership so they could properly fix my car.
A 2nd example, several years ago I took my car to a different CT to have my brakes looked at. A CT mechanic told me I would have to replace ALL of my brakes because they were so worn. Thankfully I decided to get a second opinion because the Chevy dealership said the only problem with my brakes was some dirt/dust built up on the brakes. A quick clean of the brakes and I was good to go!
Nice try CT ... but you're not going to get my money!

Marwyn H.: Lmao wow what ever you do don't go to Marlboro mall CT in Calgary nothing but bad experience there from the automotive manager and a 2500.00 bill later my windshield wipers don't work and a moulding strip ripped off and put on the floor in the back. Be afraid very afraid lol

Chris L.: canadian tire mindland ontario is also bad, had a gas line leak, was quieted $93 with tax to fix on a 85 chev pickup , the truck was worth about $1600 at the time, they said truck was unsafe to drive, yet truck was fine all brakes was fine they was just done, they refused to give me my keys after paying for leak fix , and called cops on me, they wanted the work, i had bills to prov what work was done on truck only 1 week ago , and that was the work they was complaining about, my brakes was fine, so was my ball joints, police listened to them, and i refused, and i lost my truck over it. cops impounded it, as no way was i paing $6403.15 for there repairs they said i needed. i will never take anything to them to get fixed.

David L.: Once paid $200+ to replace my starter as my car wouldn't start and that's what they said the problem was, paid, got my keys and when I got to the parking lot turns out car just wasn't going into park fully, waste of time and money