Thread: Canadian Tire Sucks at Auto Repairs - Unnecessary, over-priced, incompetent, incorrect and incomplete!

The experience of a mechanic-in-training:


Spenny D.: since CT put the lift through the floor of my car during an oil change, ive have all but no faith in their "Canadian Quality" When i asked to be reimbursed they threatened my ability to finish school as a mechanic because the manager was on the board at niagara college.... Rewarding incompetance seems to be the "Canadian Tire Way" and thats why They will NEVER touch the spennyMobile Again!!! and let me guess... contact customer service and complain then ill for sure not be accepted back to finish school!!! Sounds good CT.... You shouldnt be allowed to devalue Canada with ur sub-par workmanship both in-store and from suppliers

Charlotte H.A.: I will NEVER take a car for repairs at Canadian Tire! Many bad experiences with faulty parts or, faulty parts damaging other parts in the vehicle and it never seems to repaired properly, and then they have the nerve to charge for labor again. No thanks, NEVER EVER take your car

Jim M.: Got a headlight bulb replaced, a 15 minute job. Got the bill, damn near had to call 911... Bill total was a whopping ....$91.00 . Never again will I patronize the automotive section at any Canadian Tire. If I'am going to get screwed, at least kiss me beforehand.

Jason K.: My wife bought rain x wiper blades and asked the manager in the auto centre if he could install them for her. He said he was busy right now and to come back in a few days. Wife said ok, and comes back and sees the EXACT manager and he looks at her and says you didn't buy them here but you can book it in for 29 dollars and one of the mechanics can install them.. That was from the fort road store in Edmonton. Whatever happened to customer service?

Vincent K.W.: I always find it amusing how their staff bring vehicles to my shop for repairs and not there. Or I've fixed vehicles in their parking lot when they were told 3 weeks to even look at it and the bays were empty the entire time I was there.

Doug M.: Shittiest service on Planet Earth - Auto service that does not back up it's product after they frig it up! Avoid at all costs! Untrained staff that have adopted their Corporate moto of "When in doubt run away and hide!"

Doug M.: P.S. The only positive service that I have ever had at CT was from two young summer students who obviously hadn't been there long enough to adopt the "run and hide" service menatlity of CT!

Doreen G.: Ohh!! by the way, the estimate for my daughter brakes and rotators for the front was over 300.00 and that she would soon need the back brakes done. It is my beleive that the auto shop was trying to take advantage of a young female. By the way, there where no noises in her brakes, she just felt it was time for a check-up.

Doreen G.: my daughter went to canadian tire in saint john new brunswick, 400 Westorland Rd, on friday may 24, for an appointment she had booked the week before to have her brake pads replaced. At the service counter, Paul had her sign a paper before they even put it on the lift, apparently there is no such thing as a free estimate, which is why the paper had to be signed, it meant that they would inspect her brakes and if she didn't do the work they suggested, then she would pay the 50.00 for the estimate. She only wanted the brake pads, Paul told her that she needed rotaters too and if she didn't install both, canadian tire had a policy that they can refuse to do just the work she requested. Although brake pads was all she wanted, Paul and Carl advised her that she needed the rotaters too. Paul put the car together with the unsafe pads and rotaters , charged her 50.00 and went home with a clear consience. Now,my question is, if my daughter didn't have enough money for both, could they not have installed the pads, (knowing fair well she would be back needing both done, therefor charging her twice,"canadian tires gain"). I work with the public in a hospital and sometimes you can only do what the patient wishes, knowing full well that they will be back because you just put a bandage on them, at least I pleased the patient.

Marwyn H.: What ever you do don't take your car to Marlboro mall ct the auto manager should not have that job

Evelyn W.: I need to win $5,000.00 to cover all the headaches Canadian Tire has caused me, broken Electric Fireplace, Blow out on a 2 month old tire, then both fronts needed replacing with in 15000KM, because of bumps in them causing steering problems, service dept. could not fix my van air conditioner, very rude and poor service. Said it was fixed and 1 month later I was back in as it was not working, they said they sent it out to be fixed and it cost them over $1000.00, still not working, spent at least 7 hrs sitting around waiting. That was last summer, haven't shopped there since, but went in on May 23rd to get the invoice they didn't give me so I could show it to my mechanic, nothing showed that it had ever been sent out for servicing. DONE WITH CANADIAN TIRE